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Dusit Thani Manila

4.5 of 5
Ayala Center, Makati, Luzon 1223, Philippines
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Dusit Thani Manila
Ranked #10 of 60 hotels in Makati
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610 reviews from our community

Traveller rating
    170
    287
    93
    35
    25
See reviews for
Families
93
 
Couples
123
 
Solo
75
 
Business
194
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Gurgaon, Haryana, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

The main lobby of the hotel is quite impressive. However the bedrooms i stayed in somehow smelt mouldy, also the bathroom is not really up to a 4 or 5 star category. Buffet breakfast at this hotel is quite good with so much variety of food to choose from. Great welcome in THAI style and nice in house PIZZA

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Singapore, Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 May 2013

Indeed, a great experience though I only stay 2 nights. Excellent service at the Front Desk; Friendly Housekeepers; and very comfortable yet cozy Room (except the bathroom which is a bit small). But, need to improve their varities for breakfast though the service is very prompt. Well, simply love its location if you are a shopaholic. Also. you would be... More

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Mumbai (Bombay), India
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 May 2013

Correct location, great staff, great room and service makes this one of the best in Makati. I reached early much before check in time (which was informed to them well in advance) ) but they could not allot the room for 2 hours. Nevertheless, staff was extremely helpful but could have been more hospitable. Its at times like this- after... More

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See 2 more reviews by dhruvdp for Makati
Suffolk, UK
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 8 May 2013

We stayed at the Dusit in Manila for a week in April and were disappointed. We have stayed at the hotel at least five or six times in the last ten years, each time for a week, and certainly for the first few times were delighted with it and its welcoming staff. This time no acknowledgement was made of our... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
8 May 2013

Dear Khun KitSuffolk_UK, Thank you for rating us here in TripAdvisor. Dusit Thani Manila is renowned for its excellent service and genuine warmth especially to our loyal and returning guests and it saddens us to know that you have felt otherwise during your recent stay with us. We have launched the new Dusit Club Lounge that sits atop the hotel... More

Alice Springs
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 7 May 2013

I enjoyed a 6 night stay in the Dusit Thani Manila in a Club Suite. The hotel is showing signs of age, there was patched and peeling wall paper in my guest room, as well as the exterior windows being caked with dirt and very unflattering and inefficient recessed lighting. However, the room had comfortable furniture, a nice bed with... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
8 May 2013

Dear Khun Bob C, We are renowned for our outstanding service and we are highly grateful to our guests who appreciate how we look after them. Thank you very much for your kind words and good feedback about Dusit Thani Manila's service. We are also delighted to know that you have enjoyed our new Dusit Club Lounge at the 17th... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 May 2013

We stayed one night on a transit to Hong Kong. We had hoped for better considering the reviews. The foyer looks amazing but don't let it fool you! The room we were initially allocated was non smoking - but absolutely stank of smoke. The next room was better but if you put the air con on, again it smelled of... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
8 May 2013

Dear Khun Lardi75, We would like to thank you for choosing to stay in Dusit Thani Manila and for taking the time to rate us here. Your feedback is highly appreciated, especially knowing that we have failed to meet your expectations. We took serious note of your disappointment with several areas of our facilities, most especially the inconvenience caused by... More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 May 2013

I stayed at Dusit Thani Hotel in Makati for one day in April. I made the booking at the last minute as my sister made a mistake of my other hotel booking, luckily I was able to get a last minute reservation at Dusit Thani Hotel. The hotel is right across the road to 3 shopping complexes. The hotel room... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
8 May 2013

Dear Khun Elizabeth L, We take great pride of our food and beverage offerings and it gives us joy knowing you have enjoyed our buffet spread at the Basix All Day Dining Restaurant. This May, Tosca Italian Grill will be joined by its new Italian Chef. If you fancy Italian cuisine, that gives you another delectable reason why you should... More

Seattle
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 May 2013

This was our second stay here while visiting Manila. We absolutely love this hotel because of its location in Makati, close to all the shops and restaurants. If you know Manila, traffic is a pain. It's all about location, location! Dusit Thani is by far my favorite hotel in Makati/Manila. As soon as you enter the lobby, the scent is... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
8 May 2013

Dear Khun DTravelDiva, Thank you for your kind words about your recent stay with us here at Dusit Thani Manila. We can't wait to have you back especially so that your favorite restaurant - Tosca Italian Grill will soon have its new Italian Chef this May! The new Glorietta 1 Mall, which is also walking distance from the hotel, has... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

Recent two night stay. Price, location and facilities all as you would expect from a 5*. The distinctive feature was a very high level of service and attention to detail. The facilities are kept well. The pool is on the small side but pleasant. I did not use the spa and other services. The hotel lobby bar has a good... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
2 May 2013

Dear Khun J B, Dusit Thani Manila is founded on a vision that provides a unique journey to all its guests with bespoke service, utmost care and ingenuity. It is such a delight knowing you were very pleased with your recent stay with us. With the new Dusit Club Lounge, an entire floor of exclusivity and a more exciting Club... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 April 2013

The main lobby of the hotel is quite impressive. However the bedrooms we stayed in somehow smelt mouldy, also the bathroom is not really up to a 4 or 5 star category. Buffet breakfast at this hotel is quite good with so much variety of food to choose from. Prior to our arrival I enquired about a shuttle service from... More

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Danelle P, Public Relations Manager at Dusit Thani Manila, responded to this review
2 May 2013

Dear Khun Lovenorfolk102, We would like to thank you for choosing to stay in Dusit Thani Manila and for taking the time to rate us here. Your feedback is certainly appreciated. This year is very promising to us, with new projects, including room renovations and new dining concepts, in the pipeline. Trust that we are always on the lookout for... More

 
 
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Additional Information about Dusit Thani Manila

Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Manila Hotel
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Manila Dusit
Dusit Thani Manila Makati, Metro Manila, Philippines
Address: Ayala Center, Makati, Luzon 1223, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Makati
#7 Luxury Hotels in Makati
#8 Business Hotels in Makati
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Dusit Thani Manila is situated in the heart of the Philippines’ premiere financial district located 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country’s major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 538 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, seven bars and restaurants – Basix, Benjarong, Dusit Gourmet, Pool Bar, Lobby Lounge, Tosca and Umu; DFiT Fitness Center and Devarana Spa. ... more   less 
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Dusit Thani Manila
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