I have been staying at this hotel for many years. I consider it as "my home away from home", whenever I am in Manila, which is several times per year. The hotel is a bit frustrating though, as it has some great assets, but at the same time, it is apparent, the owners of this property put very little into... More

We stayed at heritage last April 15-18, 2013 and May 1-3, 2013 in their club suite. Strong points of the hotel- 1. It is very close to the Airport and Mall of Asia 2. Clean accommodation 3. I am bit satisfied with room's facilities 4. Very good foods in their restaurant Weak points- 1. The hotel is old and need... More

I honestly like this hotel,since it is conveniently located to places I want to visit. In fact i already stayed here twice, booked by my daughter, online. This was upon my return from my visit abroad. The staff is courteous, friendly, and always ready to assist. It is considered a luxury hotel and I like the breakfast food choices, the... More

we have stayed at this hotel on a number of occasions, mainly because of its closeness to the airport. It is an oasis of peace and quiet in the worlds noisiest city. This time we decided upgrade to the millennium club which is on the 9th floor. This is where you check in and out bypassing the front desk. This... More

This would be atleast my forth stay here and this time I stayed twice during the one trip in March. I arrived ealry for a Conference and Dive trip, meeting my dive buddies several days later at the Hotel. We all overnighted there before flying out at 7am for our dive. Attending Conferences in both Manila nad Jakarta i had... More

The Heritage in Manila is a high class luxury hotel. As you arrive, the door is opened for you, there is a luggage boy or -girl ready to take over your belongings, all the service you can even dream of. Lots of service, but I didn't found a 'soul' in this establishment. Everything is done 'as it is expected' but... More

Stayed at The Heritage with my kids during our vacation in the Phils. Was surprised with the room cost; we had a junior suite for the value of a regular room! Now, that's value! Book your hotel reservation through their corporate website. Better deal than discounted hotel internet sites. Would stay there again next time! Highly recommended!

Stayed here for 1 night with my fiance and we had a terrible experience with their reservation personnel. Made me want to cancel the booking if we only have enough time they we’re very unprofessional even through phone or emails. I checked in at the hotel first before my fiance and was not expecting anything nice after what I experienced... More

dont go to this hotel., this hotel is a joke, the staff were rude, if u give big tips to their shuttle service going to the mall, you're the priority next time u'll ride with the shuttle, you need to pay internet also. the rooms are old, need massive renovationssssss.....theres lot of hotel near airport, and sm moa with great... More