bad customer service, very very very very BASIC. noisy environment. arrogant staff. more

Pacific Pensionne was recommended to me by a friend who had stayed over during the Sinulog holidays. The location is quiet but very central and accessible to taxis and jeepneys. The room my family and I stayed in was very clean but very basic. Kids loved the bunk bed in the family room. The rate was very affordable at 1,000... more

My stay here was cut short due to a last minute cancellation of a business meeting, but I noticed that: 1.Common places are kept clean at all times however rooms are not regularly cleaned. During my 2 night stay, the housekeeping didn't replenish the toiletries ( towel, shampoo&soap) nor did they kept the beddings, in short they didn't bother at... more

I never got the chance to stay in Pacific Pensionne due to their POOR communication skills and inefficient trainee(?) and am putting down what transpired in the course of my 'booking' attempt with them. Some parts are actually quoted from my mails received from them. This is to bring to your attention the very shabby treatment I got from your... more

Very very basic, this is my impression. Nothing gorgeous, nothing lousy. The room I stayed is equipped fully such as A/C, desk, chair, TV(lots of channel !), towel, toilet paper and hot shower. 700 pesos per night, I don’t know if it is single bed or double(not spacious), but it is a good deal for the location and service. You... more