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All 227 St. Petersburg hotels

Grand Hotel Emerald

5.0 of 5
Suvorovskiy Prospekt 18, St. Petersburg 193036, Russia
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Grand Hotel Emerald
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Ranked #90 of 227 hotels in St. Petersburg
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51 reviews from our community

    Trip type
Traveller rating
    19
    16
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    4
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Date Rating
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 April 2013 via mobile

Stayed at the hotel for 2 nights. Everything was very good in general. The rooms were clean, with a nice finishing and design. The staff were generally friendly. Since the hotel has a kind of a little square in the middle (the restaurant on the second floor), I would suggest to avoid the rooms from the internal side. You will... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 April 2013

An okay hotel, was here on business so no real complaints. But having travelled a lot, it's not really worthy of a 5 star rating. The TV is an old CRT with one English channel and a very bad refresh rate so it may give you a headache. No kettle or tea and coffee in the room. My room was... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2013

We stayed four nights in this hotel in March 2013. Weather was bitterly cold outside but this place was beautifully warm, and welcoming. Our room (upgraded to a Superior, looking out on the road) was lovely and was kept meticulously clean. Actually too hot at night til we wrestled the central heating down. The breakfast buffet was probably the best... More

Was this review helpful? Yes 1
OxanaEmerald, Director of Sales at Grand Hotel Emerald, responded to this review
11 April 2013

Dear Malcolm, Thank you so much for wonderful review about our hotel. We will be happy to see you again in Grand Hotel Emerald. Best Regards, Elena Lvova Director of Sales and Marketing Grand Hotel Emerald More

Barcelona, Spain
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 11 September 2012

We have stayed in 3 stars hotels before when you know you cant expect much, just a necessities: clean room & linens, greeting with smile and few extras... YET, this hotel claims to be 5 star place and it feels like good 3 star with the service and atmosphere they provide. as you walk in in the lobby the first... More

Was this review helpful? Yes 3
Dreamcaster, Director of Sales at Grand Hotel Emerald, responded to this review
24 September 2012

Apreciada Sra. Iri V, First of all I would like to thank you for choosing Grand Hotel Emerald and submitting your review. It's really hard to find more romantic destination than St. Petersburg during summer white nights. I regret to hear that impressions about your stay with us were below expectations, so I would like to beg our sincere apologies... More

netanya, israel
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 June 2012

Have stayed in the hotel with a group of 36 people in June. Location so so, about 15- 20 minutes walk from nearest Metro station on Nevsky Prospect. Rooms spacious with large bathrooom, however hardly a place for one's shaving kit, let alone for wife's cosmetics. No wardrobes either. Just a small hanging closet. Breakfasts very good , however dinners... More

Was this review helpful? Yes 3
Dreamcaster, Director of Sales at Grand Hotel Emerald, responded to this review
24 July 2012

Dear david s, I would like to thank you and your Travel Agent for choosing Grand Hotel Emerald for the stay of your group in St. Petersburg, Russia and sharing your experience. The Hotel is located 940 meters (1030 yards) away from Ploschad Vosstaniya, the nearest metro station. The journey usually takes up to 10 minutes of easy walking along... More

Miami Beach, Florida, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 28 April 2012

Typical Russian rip off!!! and I am not talking about room prices only. The hotel management is simply DISHONEST people doing dirty business. They treat guests disrespectfully, we had a feeling that we were back in rakish 90th in Russia. in 2 words: uncivilized dump! Highlights: *it took ... 2 hours to get towels after the request; *50 min to... More

Was this review helpful? Yes 5
See 2 more reviews by IrinkaAlexandra for St. Petersburg
Dreamcaster, Director of Sales at Grand Hotel Emerald, responded to this review
16 May 2012

Dear IrinkaAlexandra, I would like to thank you for choosing Grand Hotel Emerald for your stay in St. Petersburg, Russia in August 2011 and submitting your review. Your opinion and suggestions for further improvements are highly appreciated as we continually work on refining services and amenities currently offered by Grand Hotel Emerald to meet and exceed travelers' expectations. I regret... More

Mariefred, Sweden
Top Contributor
88 reviews 88 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 24 October 2011

Here for business I have tried this hotel by recommendation of friends. The hotel should be a 4 stars. Staff is helpful but not committed. Good breakfast. Certainly not for tourists since it is quite far away from the center. Great gym with a full selection of machines by Technogym and sauna, spa!

Was this review helpful? Yes 3
See 9 more reviews by principe1965 for St. Petersburg
Dreamcaster, Director of Sales at Grand Hotel Emerald, responded to this review
20 November 2011

Dear principe1965, First of all I would like to thank you for choosing Grand Hotel Emerald and submitting a review. The Hotel is 620 meters (680 yards) away from Nevsky Prospekt, city's main boulevard. It's an easy 8-minute walk along Suvorovsky Prospekt. Despite the central location, the place is relatively quiet - if compared to properties located right on Nevsky.... More

Buckinghamshire, UK
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 25 September 2011

This is a new hotel, only open a few years. I found the room to be very good. Its location was very good for my business needs but it may not suit everyone if their main reason is visiting the city for leisure purposes. It is approx 10 minutes to Nevsky Prospekt and the metro stations/ rail station for Moscow.... More

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Dreamcaster, Director of Sales at Grand Hotel Emerald, responded to this review
5 October 2011

Dear BucksTraveller2010, First of all I would like to thank you for choosing Grand Hotel Emerald - and then taking your time to leave a review. I was delighted to hear you enjoyed your stay with us and found our team helpful. We pride ourselves on offering personal care and attention to the guests and endeavour to create a warm,... More

Beirut
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 6 August 2011

We were in St Petersburg for tourism and our travel agency in Lebanon as well as some reviews over the net pushed us believe that this hotel was centrally located. This is not true at all. Depending on what you mean by centrally located... 45-55 mn walk to center and in very corporate area. To be honest it was close,... More

Was this review helpful? Yes 2
Oxana7, Manager at Grand Hotel Emerald, responded to this review
9 August 2011

Dear Guest, Thank you very much for your review and we apologize that your stay was below your expectations. We are sorry that the location of Grand Hotel Emerald turned to be inconvinient for you, but St.-Petersburg is a big city and it's center is not limited by the territory of the Palace Square and Nevsky prospect. In all sources... More

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 3 August 2011

A truely luxurious hotel down to every detail. 10 minute walk from the Moscow train station end of Nevsky. Staff was very kind particularily Regina went out of her way to find us Ballet perfomances ice skating and more. We got a really good price of 150 Euro per night through easytobook. com Eitan@hag.co.il from Israel

Was this review helpful? Yes
Oxana7, Manager at Grand Hotel Emerald, responded to this review
9 August 2011

Dear Guest, Thank you that you have found time to write so kind words about Grand Hotel Emerald and our staff. We are looking forward to welcoming you back to repeat your very positive experience. With kind regards, Oxana Pisanaya E-commerce Manager More

 
 
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Additional Information about Grand Hotel Emerald

Also Known As:
Grand Hotel St Petersburg
Address: Suvorovskiy Prospekt 18, St. Petersburg 193036, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#15 Romantic Hotels in St. Petersburg
#42 Luxury Hotels in St. Petersburg
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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