We also booked at elaf taiba but due to sudden closure we were moved to elaf al huda. Where do I start. As we had stayed in zam zam in Mecca, elaf al huda was abit of a shock. There is no housekeeping.....breakfast was not good at all. The staff are not friendly at all although from a few you... More

I would never dream to stay in hotels under Elaf Group. Smelly rooms, Arrogant staff, No body would guide you for any assistance you need as a tourist. You ask the concierge how to get a sim card he will offer you from his pocket but if you request original purchase he will say I don't know. Maintainence staff will... More

Although I made a reservation in Elaf Al Taiba Hotel but due to the sudden closure of this hotel I was moved to Elaf Al Huda whose services are horrible. Staff very bad attitude and are not at all interested to assist. Roomboy comes to the room after ten calls and he is chewing beetle leaves. Carpets smelling, bathroom smelling... More

Stayed a couple of nights there. In general the hotel is 2.5-3 stars so dont expect a Hyatt or Hilton sort of treatment. The staff can understand English to a certain extent. The bathrooms were a little dirty (shower had some rusty stains). The beds were alright. Room was spacious. There was no WiFi in the room so if you... More

We booked this hotel due to its location and believe me thats all that was good about it. Lighting was very dim and depressing in room, shower pressure was very poor, kids playing in hallway all evening outside your hotel room and staff wont help, carpet very dirty, housekeeping wont come to change sheets or towels unless you call them,... More

not a good place to stay although very near to masjidenabwi. small rooms. nothing much of a furniture. face lot of difficulty at the time of check out. no bell boy provided by hotel. everybody had the same issue. breakfast was ok.

We stayed here before proceeding to Mecca for our umrah. Food was good, rooms well furnished and serviced. staff were very helpful. the best point about this hotel is its location as it is very near to Gate 25, entrance for women and access to Raudah in the Nabawi mosque.. Excellent service all round.

so near to al haram about 3 minutes walking stuff are amazing service is okay but you feel like its very busy to the level it effect every thing & service in the hotel main problem is elevators never get move on the prayer times cause it would be very busy no WIFI on rooms but it's available at the... More

The hotel is an average 3 star hotel, with staff that dont care and are not bothered to assist with your needs from the reception desk, bell boys, maintenance and housekeeping. The hotel was over run by a bunch of thugs and the staff did nothing to stop them. Location is near to haram for salah but a bit of... More