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Grand Hyatt Guangzhou Hotel Reviews, Guangzhou

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Grand Hyatt Guangzhou

5.0 of 5
No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Hotel amenities
Grand Hyatt Guangzhou
184 traveller photos
Ranked #9 of 2,031 hotels in Guangzhou
4.5 of 5 stars 432 Reviews
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432 reviews from our community

Traveller rating
    202
    181
    45
    3
    1
See reviews for
Families
11
 
Couples
15
 
Solo
25
 
Business
119
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“An amazing stay”
5 of 5 stars Reviewed 16 May 2013 NEW

We stayed here for six nights and loved the place. It was so clean and tidy and the staff were wonderful. We all felt so safe and well looked after. The rooms are big and spacious with king beds. There were always staff out the front to help get a taxi, and the concierge would write down in Chinese where... More

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See 2 more reviews by Janne B for Guangzhou
Guangzhou, China
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Beautiful Hotel!”
4 of 5 stars Reviewed 10 May 2013

We are local GZ so we regularly go there for the steak restaurant (best in GZ), the buffet (biggest variety) and the spa. The décor is stunningly "Modern Chinese" and the view overlooking the Promenade is pretty good. I always have great experience there though my husband didn't like his masseuse last time he was there (her long nail scratched... More

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See 9 more reviews by Minnie Y for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
15 May 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Great service!!!”
5 of 5 stars Reviewed 19 April 2013 via mobile

The service is great. I had troubles with the internet and mr Saurbah Mishra, the chief of concierge helped me. The staff are so helpfull. I recomed the hotel to every body. The people with high standards of service should try the hotel.

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
23 April 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou as your home away from home during your visit to the city. We are delighted to learn that your stay with us was overall enjoyable. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Guayaquil, Ecuador
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good place to stay if going to Canton Fair”
4 of 5 stars Reviewed 18 April 2013 via mobile

While all hotels at Canton quote you exesive rates, this 5 star hotel gives you a good rate, for good service, and location, 20 minutes from the fair with a shuttle the hotel provides, good steak restaurant where you can eat great australian steak, the dinner buffet its not to good.

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See 2 more reviews by BarciMaru for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
23 April 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Singapore
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Nice Business Hotel”
4 of 5 stars Reviewed 10 April 2013

I was there for 3 nights, overall, the feel was good. This is my 2nd time staying in this hotel. The room & toilets are always cleaned well. The bed is very comfortable. The view from my room, both times, were great. I had all my meetings in the hotel, breakfast, tea & dinner. The food was good. Compliments to... More

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
16 April 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We will give your valuable advice feedback to relevant departments.We look forward to the pleasure of welcoming you back... More

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice hotel, good location only for business”
4 of 5 stars Reviewed 30 March 2013

Overall is good, located in business district, but not for leisure... Come with family for leisure trip, it takes 5 mins from station to hotel.. Fairly not many restaurant around hotel, especially late night and early morning .. Small for bed size of twin, though its a business hotel Bathroom is so newly designed, making me confused Overall is pretty... More

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
4 April 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

como
Top Contributor
95 reviews 95 reviews
62 hotel reviews
Reviews in 55 cities Reviews in 55 cities
52 helpful votes 52 helpful votes
“anything you wish to have”
4 of 5 stars Reviewed 28 March 2013

Exploring the Hyatt world in most of Asia-China is always a safe bet , and this property in Guangzhou just confirm it . A perfect oasis in the center of financial center , with plenty of skyscrapers aroudn you . The hotel reception is at 22 floor while rooms are in lower floors, so you will always need to take... More

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See 2 more reviews by enricoallievi for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
28 March 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou during your visit to the city.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Hong Kong
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Great hotel”
4 of 5 stars Reviewed 19 March 2013

The hotel is conveniently located in the financial district. The room is large and modern, and the bed is comfortable. Although I went on a business trip, I believe it will also be a good hotel choice for couples. The food is excellent, especially the breakfast buffet.

Was this review helpful? Yes
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
21 March 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou as your home away from home during your visit to the city. We are delighted to learn that your stay with us was overall enjoyable. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Boca Raton, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Hotel and service”
5 of 5 stars Reviewed 16 March 2013

The hotel is modern and clean, and the service is great. They really try their best to make your trip as enjoyable as possible. The only downside was that the buffet food prices were extremely high. While the food quality and selection was great, $40 for breakfast is a bit steep. Overall a great place to stay.

Was this review helpful? Yes
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
18 March 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou during your visit to the city.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Another great stay!”
5 of 5 stars Reviewed 16 March 2013 via mobile

Just returned from another stay at this hotel and again they performed very well. Rates are good for the standard and I see this hotel as a haven in a pretty crazy city! So rooms are spacious, rain shower is just great, good selection of sport and movie channels to pass those jet lagged nights. Used room service on a... More

Was this review helpful? Yes
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
18 March 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou as your home away from home during your visit to the city. We are delighted to learn that your stay with us was overall enjoyable. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

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Additional Information about Grand Hyatt Guangzhou

Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Guangzhou Hyatt
Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 2,031 hotels in Guangzhou
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
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Grand Hyatt Guangzhou
No.12 Zhujiang West Road, Pearl River New City, Tianhe District
Guangzhou 510623
China
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