Stayed in 2012 for about 7 weeks. Services are good, most stuffs speaks English. Metro just nearby, few good restaurants in walking distance. Next to Teemall where it has the delicious Tim sum, and southern Chinese food! Grandview mall just about 5 -10 min walk where you can find cheap manicure and pedicure in the basement, variety choices of merchandises... More

Rooms: Average size - Desk: Yes - TV: LCD - Wifi: Yes. - Bedside powerpoint: No. Laptop cable can reach from the other side of the room - Fridge: Yes (cool only) - but full of drinks with no space for own drinks - Free bottled water: Yes - Balcony: No Bathrooms: Good. Marble and glass - Lighting over mirror:... More

I have been struggling to decide either to stay at Sheraton or Westin. There are mix review and opinion. I finally decided to stay in Sheraton and I made the right decision. The hotel is located just above Ti Yu Xi Lu station which makes it very easy to go to this hotel from Guangzhou airport or even the train... More

Great Location, Rooms, Views, Restaurant, Service. Overall an excellent package. Being from India, I found the price to be reasonable. We had a small child and had room service multiple times and also ate at their restaurant. The food was excellent every time. The only negative is that Taxi's are very difficult to get in the morning and evening.

Stayed here for 2 nights will definitely be back. I get to Guangzhou twice a year and have stayed at many properties with this Sheraton meeting all my needs and exceeding on customer service. The property is on a main subway line so access to to the Canton Fair site is easy if you need to move around outside the... More

I stayed here for 3 days while the Canton Fair was on. As result the room rate was through the roof, like all hotels for this event. That said, the hotel is first class, with more staff than I have ever seen before. Room was fantastic, modern and clean. Breakfast at Buffet was great, but I felt Dinner at Buffet... More

Well trained chamber staff upkeeping superior level of cleanliness and hygiene, good communication with customers on laundry stuff, fantastic location with easy access to airport via subway and other places. Bell boys are exceptionally helpful to assist in getting taxis at hotel lobby

No Doorman when I arrived at the entrance only to find out most of the Bellam were at the counter chit chatting.... told female receptionist and she responded quickly. A female manager called later and sent fruits up to apologize. Can be more creative and personal when recovering and not just sending fruits only....

Stayed here for 2 nights last week. I would say that this Sheraton is considerably among the best I have stayed, not only within the SPG group, but compared to other hotel chains as well. As a Platinum member, I was upgraded to a suite room. Checked in at the Club reception and was greeted by a few staff, all... More