We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel Guangzhou

5.0 of 5
No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Hotel amenities
Shangri-La Hotel Guangzhou
Ranked #5 of 2,034 hotels in Guangzhou
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Hotels.com
and 10 more sites!
Traveller Reviews
Room Prices
Write a Review

1,161 reviews from our community

Traveller rating
    520
    555
    77
    5
    4
See reviews for
Families
22
 
Couples
21
 
Solo
30
 
Business
158
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Top Contributor
158 reviews 158 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

Stayed here for 4 nights to attend a trade show. Very, very convenient. Just a few minutes walk across the road. The hotel had a shuttle bus but this took 10-15 minutes. Booked a Horizon Club room, and was well worth the extra. (total 1600rmb/night). The club floors are well appointed, and the lounge is excellent. Happy hour from 5-7pm... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

Verry nice as always in China, and also ceep (300€/night riverside duoble room) when you book the hotel. But the hotel are taking it back by having costs for everything "extra"... Buffe dinner €55 + drinks (even water + €9), use the pool €30, use the gym €30, use the suns €30 and it continues... Breakfast €15, expresso to the... More

Was this review helpful? Yes
hong kong
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 April 2013

we spent 4 nights in GZ Shangri-La during the furniture show. The hardware (except Internet speed, it's was horribly slow! No matter connect to Google or Baidu, slow like snail), the service are truely 5 stars hotel standard! The staff, they are very helpful and well train. They know when to show up, when to offer you a hand and... More

Was this review helpful? Yes
SLPG S, Resident Manager at Shangri-La Hotel Guangzhou, responded to this review
19 April 2013

Dear sbugbug, thank you for the honest take on the recent stay experience. We are a company that believes in quality and comment like yours cannot but help us improving in our service commitment. I am delighted to learn that you enjoyed the dining experience at both Wok Too Café and Summer Palace, when it comes to our Japanese restaurant... More

Ottawa, Canada
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 April 2013

CONGRATULATIONS To everyone at the Shangri-La Guangzhou!!! Maybe is not in downtown city...but they have shuttle running to key points and Taxis are very affordable... Shangri-La Guangzhou has been the most amazing experience in all my business trips ever. It was my first trip to Guangzhou, but every employee were extra miles to give the best service ever received in... More

Was this review helpful? Yes
SLPG S, Public Relations Manager at Shangri-La Hotel Guangzhou, responded to this review
16 April 2013

Thank you very much for sharing your experience at our hotel, mancho. We are glad that you enjoyed our service, dining facilities and the newly enhanced shuttle service. We look forward to an early opportunity to providing you another great stay! More

Hong Kong, China
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 April 2013

Save up and stay there. Although totaly out of the centre of town, this Hotel in my view best suitable for all those visiting and attending the Guangzhou Exhibitions at Pazhou complex in Guangzhou city. Hotel is well equiped, fabulous parking area underground, one of the best Breakfasts in town. When i cannot stay at the Shangri-La during an exhibition... More

Was this review helpful? Yes
SLPG S, Public Relations Manager at Shangri-La Hotel Guangzhou, responded to this review
16 April 2013

Thank you for your valuable comments, bob. We pride ourselves in delivering an exceptional experience to our guests. Try next time our newly implemented shuttle service that conveniently gets you to the new city attractions. We certainly look forward to delighting you again over your next stays. More

Australia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 April 2013

This is a brilliant location for the Exhibition centre, a 5 minute walk away (or courtesy bus if you're lazy). Normally stay in central GZ but staying close to the Exhibition centre has its benefits - like a decent lunch facility and clean toilet facilities if you've been in that situation! Service is excellent, possibly the best I've experienced in... More

Was this review helpful? Yes
SLPG S, Public Relations Manager at Shangri-La Hotel Guangzhou, responded to this review
16 April 2013

Dear Burg3186, thank you for the valuable comments. We are a company that believes in quality and feedback like yours truly helps us in improving in our service commitment to our guests. Try next time our enhanced shuttle bus service, it will conveniently connect you to the best place in town. Look forward to welcoming you back to our property. More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 March 2013 via mobile

Literally five minutes walk from the hotel is the Exhibition centre, this is so convenient! The hotel lives up to the legend that is Shangri-La. Courteous and friendly staff in a beautiful, garden surrounded hotel. River view room provided a great view of the electrical storms during my stay. Nothing was too much trouble. Food at buffet breakfast was very... More

Was this review helpful? Yes
See 3 more reviews by downhomePerth for Guangzhou
Bethesda, MD
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 14 March 2013

I stayed here with my family of five (for just one night in June), I would definitely like to stay here again. On the plus side: Service: We were greeted in the beautiful lobby by a woman in traditional garb who offered us tea and hot hand towels. The hotel staff were consistently friendly and were nice to our children.... More

Was this review helpful? Yes
Cypress, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 March 2013

Loved the hotel next to the Pearl river. The property was wonderful, but not much to do after coming back from work/meetings. Tried walking around outside the grounds and seems like a ghost town after dark. Not many people along the river, but it's fully lighted and there are small one person police stations so it makes walking at night... More

Was this review helpful? Yes
Athens
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 February 2013

Shangri La is probably my favorite hotel chain when i visit Asia. Luxury hotels, great attitude for the personnel and many other advantages. This one was more Chinese than real Shangri La hotel. Location was ok (not near the city center) but close enough to Canton Fair, rooms spacy and perfect design as always but the personnel was not to... More

Was this review helpful? Yes 2
SLPG S, Public Relations Manager at Shangri-La Hotel Guangzhou, responded to this review
5 March 2013

Thank you for sharing your review of Shangri-La Hotel, Guangzhou, Vasileios. We are concerned to read your comments with regards to our colleagues’ communication shortcomings and sincerely apologize for the inconvenience caused. We will certainly look into it with all the managers as well as the training department so to improve. When it comes to incorrect bill posting and deposit... More

 
 
Shangri-La Hotel Guangzhou
Enter dates 1 night 2 nights
 
Sofitel Guangzhou Sunrich
Great value on a similar hotel
Guangzhou, Guangdong
4.5 of 5 stars 350 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Guangzhou
Family-friendly
Q-City Hotel
Q-City Hotel 3.5 of 5 stars 33 reviews
Romantic
Chateau Star River Haiyi Peninsula
Chateau Star River Haiyi Peninsu... 4.5 of 5 stars 11 reviews
Good for business
Chimelong Hotel
Chimelong Hotel 4.5 of 5 stars 1,062 reviews
Near the beach
Royal Marina Plaza
Royal Marina Plaza 4.0 of 5 stars 124 reviews
Show Prices ABS:HotelCheckRates-d2070648?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1901412?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d304945?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d630963?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Guangzhou hotels
Sofitel Guangzhou Sunrich 4.5 of 5 stars 350 reviews The Garden Hotel Guangzhou 4.0 of 5 stars 1,832 reviews Oakwood Premier Guangzhou 4.5 of 5 stars 72 reviews Hilton Guangzhou Baiyun Hotel 4.5 of 5 stars 104 reviews
Show Prices ABS:HotelCheckRates-d1901388?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d308431?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2643167?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2038677?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 2,034 hotels in Guangzhou, ranked by popularity

Been to Shangri-La Hotel Guangzhou? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Horizon club(11)
  • Pearl river(4)
  • Chinese restaurant(3)

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 2,034 hotels in Guangzhou
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Olotels, Travelocity, Cheap Tickets, Agoda, Venere, Otel, EasyToBook, Priceline, HotelsClick and Tingo so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

Owners: What's your side of the story?

If you own or manage Shangri-La Hotel Guangzhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Shangri-La Hotel Guangzhou
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices