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Sheraton Guilin Hotel Reviews, Guilin

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Sheraton Guilin Hotel

4.5 of 5
No.15 Binjiang Road, Xiufeng District, Guilin 541001, China (Downtown)
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Sheraton Guilin Hotel
211 traveller photos
Ranked #4 of 325 hotels in Guilin
4.0 of 5 stars 586 Reviews
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586 reviews from our community

Traveller rating
    180
    273
    106
    21
    6
See reviews for
Families
75
 
Couples
160
 
Solo
27
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hong Kong
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Adequate and central”
4 of 5 stars Reviewed 11 May 2013 via mobile

The Sheraton is a solid 4 star hotel with the advantage of being right in the centre of town able to walk to shops,restaurants, boat trips and the river. The room was large and comfortable while in a plain corporate style. The hotel feels a little old and in need of an upgrade. Breakfast adequate. Level of English rather basic,... More

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SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
17 May 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. We are pleased to know that you like our room and location, but here we need to... More

Adinkerke, Belgium
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Typical sheraton hotel”
4 of 5 stars Reviewed 10 May 2013 via mobile

We stayed in oktober 2012. The hotel is in a central location and had everything we expected from a sheraton hotel. The room was spacious And clean. We ate at the top roof restaurant. We had a lovely meal outside with a nice view over the water. The only down point was the slow handling on check out.

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SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
16 May 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. We hope to have another opportunity to welcome you to our hotel and thank you for choosing... More

cape town south africa
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Most central and pleasant”
4 of 5 stars Reviewed 10 May 2013

We stayed here for 6 nights while touring the area. Found it very central and very fortunate to meet taxi driver at airport that had a brother in the tour trade. Together they made our stay very organized and inexpensive The hotel has a nice club on 7th floor and they serve happy hour and you get breakfast upstairs privately... More

Was this review helpful? Yes 1
See 4 more reviews by desparatehousewife07 for Guilin
SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
16 May 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. We hope to have another opportunity to welcome you to our hotel and thank you for choosing... More

Shanghai, China
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
“Location, location...”
3 of 5 stars Reviewed 7 May 2013

An older feeling Sheraton to be sure but a fantastic location which, since we were only in Guilin for 1 night, was important to us. Got upgraded due to my Gold SPG status and the room was fine and comfortable with a really large bed and a good bathroom and shower Lots of restaurants in the area on the main... More

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SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
10 May 2013

Dear guest, Warm greetings from The Sheraton Guilin. Thank you for taking the time to send your comments on TripAdvisor. Our team truly cares about guest’s experiences and is always striving to improve. We are pleased to know that you liked our hotel for its location. In deed many guests like the fact that it is right behind the pedestrian... More

Jiaxing, China
2 reviews
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed 6 May 2013

As our guide said, everything in Guilin would be perfect if your hotel were only on this road, in this location--and it is! Choose the Sheraton, right along the Li River in the heart of the city. The wide boulevard and sidewalks are lined with Osmanthus trees and the many paved paths along the river make the Sheraton a perfect... More

Was this review helpful? Yes 1
SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
10 May 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment. We hope to have another opportunity to welcome you... More

rye, victoria
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Disappointment in Guilin”
2 of 5 stars Reviewed 26 April 2013

I .was very disappointed in this Sheraton hotel. It was not up to standard. We were told that we had been upgraded and if this is the case, I dread to think what our original room would have been like. The shower room was old fashioned, air conditioning was not working and the general feel was that it was a... More

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See 2 more reviews by aggi-t for Guilin
SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
28 April 2013

Dear Guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to post your comments on TripAdvisor. We are sorry to hear about your disappointment in regards to the upgrade of your room. In deed in comparison to a new Sheraton hotel our hotel outlook may appear aged. Year after year our owner invests to keep the... More

Halifax, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“not really 5 star”
4 of 5 stars Reviewed 26 April 2013

the hotel was in a good location and close to guilin attractions which was good but overall the quality was not a 5 star. it was a bit shabby and rooms were only acceptable. breakfast and dinner were ok, maybe better placed as a 3/4 star. staff were friendly and accomodating.

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SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
28 April 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. We are truly disappointed that we can't exceed your expectations, the hotel has been renovated in 2008... More

Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Great Location”
4 of 5 stars Reviewed 21 April 2013

It may not be comparable with Sheratons in the region but it sure is one of the better hotels in Guilin. Room is large and comfortable. Amenities in bathroom similar to what's generally provided for in other hotels except the quality is better. Buffet breakfast is more than adequate to get one going till lunch. Good selection of both Chinese... More

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SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
26 April 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. We hope to have another opportunity to welcome you to our hotel and thank you for choosing... More

Chicago, IL
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
“Very good in Guilin, No Status Recognition”
4 of 5 stars Reviewed 20 April 2013

I thought the hotel has one of the best location in Guilin. Here are my pros and cons. Pros: - Location: you can walk to the river view and to the pagodas at night or pretty much - The room size is average but the decoration is perhaps not 5 star, but overall a very decent hotel. - Bath room... More

Was this review helpful? Yes
SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
26 April 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor. Our team truly cares about guest’s experiences and is always striving to improve. We are glad to hear that you like our location and room, we have also noted your disappointment on our breakfast and we have shared your feedback... More

Los Angeles, California
Top Contributor
69 reviews 69 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“Sheraton Guilin was Super”
5 of 5 stars Reviewed 14 April 2013

We arrived from the airport by taxi. Its a long drive from airport to town but not expensive. The Sheraton has a huge lobby and registration area. There is a concierge on duty all the time. We had booked a basic room, but the man checking us in asked if we wanted to upgrade. When he explained the perks to... More

Was this review helpful? Yes 2
See 2 more reviews by marynaturelover for Guilin
SheratonGuilinHotel, Sales Specialist at Sheraton Guilin Hotel, responded to this review
18 April 2013

Dear guest, Warm greetings from The Sheraton Guilin, Thank you for taking the time to send your comments on TripAdvisor and we have shared your feedback with our management associates. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment. We hope to have another opportunity to welcome you... More

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Hotel Summarization (Beta)

What travellers say

  • “Li river” (29)
  • “Good location” (13)
  • “Very nice” (13)
  • “Club lounge” (7)
  • “Free internet” (5)
  • “Very good” (5)
  • “Breakfast buffet” (3)

What travellers search

  • sheraton guilin hotel review
  • sheraton guilin hote

Additional Information about Sheraton Guilin Hotel

Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Phone Number:
Region: China > Guangxi Zhuang > Guilin > Downtown , Downtown River-view Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 325 hotels in Guilin
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Sheraton Guilin
Guilin Sheraton

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Sheraton Guilin Hotel
No.15 Binjiang Road, Xiufeng District
Guilin 541001
China
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