stayed here with china spree tour...good location on major street with restauants and shops...hotel used to be a hyatt but the quality has really gone downhill with dated lobby and rooms..we found stains on the carpet...wifi inadequate...breakfast average...could have potential but major renovation needed

The hotel is rather dated and run down. The feeling is like it has been stuck in time. Despite the state of the hotel, the room is spacious, clean and comfortable. The service is efficient. The food selection at the all day dining restaurant is rather limited and the quality is average. The strength of this hotel is definitely the... More

I returned from a 2 night stay in Xi'an to visit the terra cotta warriors and the tour group booked this hotel. I would rate it a 3 star if it was in NYC, but I guess for Xi'an, this was a good choice. It definitely needs an updating inside the rooms. The lobby was a typical Hyatt atrium and... More

Great location in downtown shopping and entertainment's core area, within walking distance of old city wall, bell tower and enjoy convenient transportation. Though the facilities are old, but well- aintenanced. Staff there were friendly and helpful, buffent breakfasts are superb too. Formar hyatt Regency hotel has its unique excellence. Pity that they do not have swimming pool due to the... More

I spent one night at the grand metro park xian. Location is good and it was formerly the Hyatt regency hotel. With the new local branded exercise, the hardware does feel dated and was actually not working properly when I checked in (due to bad connection of the master control panel that looks at least 10+ years. However the staff... More

A large but well run hotel now part of a chinese hotel chain. We booked this hotel + flights from/to Beijing with CTrip English .com on the excellent recommendation of a trip advisor reviewer . Incredible value for money which included a superb breakfast . Rooms were large clean and well furnished ... hard beds but that seems to be... More

Average hotel, well located, clean and with a friendly staff.

Enjoyed my stay. Rooms were clean. Staff was helpful. Free use of computers and internet in the lobby. Very nice breakfast with omlet stations

Very big rooms. Standard Hyatt hotel. Great location. Very clean and staff were helpful.