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Canaan International Hotel

3.0 of 5
No.132 East Street, Xi'an 710001, China
Hotel amenities
Ranked #481 of 1,107 hotels in Xi'an
3.0 of 5 stars 109 Reviews
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109 reviews from our community

    Trip type
Traveller rating
    10
    44
    33
    10
    12
Date Rating
Jeff H
Hoi An, Vietnam
Senior Reviewer
9 reviews
7 helpful votes
2 of 5 stars Reviewed 6 January 2012

We booked a basic room on Expedia and were horrified by what we were offered so we upgraded to a "better" renovated room (About $5 more a night). This room was still a bit run down and not very clean. Bathroom had some bad sewer odours and the water stopped working for a few hours. Staff don't speak much English.... More

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spottedhawk90
Kentucky
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 28 November 2011

We stay at this hotel for 3 nights.. Room was very clean and bright.. Even thou it was off the main road and on a side street.. staff was very good also.. as manager came up to speak english to me and explain many things.. The onther thing i had to complain about was the food service.. As breakfast came... More

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pressonjh
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Reviewer
5 reviews
3 helpful votes
1 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

This hotel may seem like a deal pricewise (320 Yuan per night) but even the old saying "you get what you pay for" would not apply to this terrible hotel. Off the beaten path of almost all transportation for hire, most cabs refuse to even go there. Its strange because its not really remote or far from the city sights,... More

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fkrekel
The Hague, The Netherlands
1 review
1 of 5 stars Reviewed 3 August 2011

First of all, this hotel is difficult to find as the name of the hotel is only in Chinese. Second, during evening there are no English speakers at the front desk. You have the manager if you have questions. The hotel looks like as there hasn't been maintenance for a very long time! Especially the 4th floor with the restaurant,... More

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andrewknight7
Shandan County, China
Senior Contributor
32 reviews
13 helpful votes
5 of 5 stars Reviewed 2 August 2011
1
person found this review helpful

I cam t to Xian for a few days last week and was pleasantly surprised by the great accommodationat the New Canaan International Hotel.The room was clean and beautiful,with air conditioning.The cleaning staffcleaned the room regularly to a sparkling standard.The staff were very polite and friendly and made me feel very welcome.I was delighted by the excellent customer service,and highly... More

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othellosuks
cleveland
Senior Contributor
39 reviews
20 helpful votes
1 of 5 stars Reviewed 28 July 2011

jilly kang manager self proclaimed owner, is a b to the extreme, this hotel is 45 usd and is not worth the trouble to check in, we booked on popular booking site and were so disappointed, first wrong directions, second confusion on service charges, which jilly claimed all hotels charged how could i be so stupid,,,she said it,,,,,the rooms are... More

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souting
North West, England
Senior Reviewer
7 reviews
7 helpful votes
1 of 5 stars Reviewed 20 July 2011

My Husband and I travelled to a number of cities in China, this was the second pit stop and definitely the worst of the places we stayed at. It started with a horrible experience with a taxi driver who tried to rip us off by refusing to use the meter from the airport to the hotel. She took diversions after... More

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Jab0065
Posted by an OctopusTravel traveller
U.K
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed 15 January 2011
2
people found this review helpful

Having stayed in budget hotels in Nanjing, Beijing, shanghai and Yangshuo, the Canaan was the worst out of the five and for pretty much the same price. Although billed as a hotel for foreign travellers the staff were not up to the level of english I'd have liked. The room (standard) was cleaned each day but remained dirty in the... More

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An Agoda Traveller
2 of 5 stars Reviewed 24 November 2009
1
person found this review helpful

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brommet
Perth WA
2 reviews
1 of 5 stars Reviewed 21 October 2009

We stayed for four nights.NO english spoken except by two people at the reception.Staff unfriendly /rude Hotel dirty .No Breakfest for westerners whatsoever.Watched one Guest using a Toothpick and putting the used Toothpick back into the "Toothpickbowl" watched by Staff and nobody seemed to care. Floor in Breakfestroom a total mess ,again nobody gave a damn about...... More

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Canaan International Hotel Also Known As

  • Hotel Canaan International
  • Canaan International Xi An
Address: No.132 East Street, Xi'an 710001, China

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Canaan International Hotel
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