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Grand Mercure Xian Renmin Square

4.0 of 5
No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Hotel amenities
Grand Mercure Xian Renmin Square
Ranked #13 of 1,525 hotels in Xi'an
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303 reviews from our community

Traveller rating
    110
    131
    46
    12
    4
See reviews for
Families
44
 
Couples
99
 
Solo
30
 
Business
13
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Australia
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Good location within walking distance to attractions. The hotel is an old building, but the rooms are lovely, clean, well furnished and large. The bathroom was large, well equipped and with a large bath. The buffet breakfast was a high standard and we thoroughly enjoyed the choices of some local and western dishes. The girls at the breakfast were a... More

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Durban, South Africa
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

This hotel is situated in an excellent location. Breakfast is basic. Rooms are clean. Overall the hotels interior is a bit dated. Needs a good revamp. Bathroom is very old. Within walking distance to tourist locations such as Bell Tower , Drum Tower , and Grand Mosque.

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Review collected in partnership with Accorhotels.com

See 2 more reviews by Flausa234 for Xi'an
SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
16 May 2013

Dear guest, Thank you for choosing to stay with us at Grand Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Grand Mercure, we strive to provide superior levels of service to all guests; therefore... More

Lusaka
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 May 2013

The hotel is a short walk from the main shopping area. Rooms are large and well furnished, large bathroom with separate shower. Hotel grounds are nice, breakfast was pretty standard. Hotel coffee shop had nice freshly baked pastries. Overall a good hotel and pleasant stay.

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See 4 more reviews by Graeme B for Xi'an
SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
16 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

London
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 8 May 2013

Bit shell-shocked to come in to such a posh hotel, largely catering for the conference goer. Staff very helpful and well run hotel. No complaints and setting is really beatiful-an oasis in the hustle and bustle of Xian.

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See 3 more reviews by debo2012 for Xi'an
SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
9 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Milan, Italy
Top Contributor
54 reviews 54 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 6 May 2013

What I liked: - Nice location and close to all the main sites - Good breakfast - Huge room and bathroom - Quiet and relaxing What I didn't like - Wi-fi network very slow - Room was a bit dark, need more light

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SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
9 May 2013

Dear guest, Thank you for choosing to stay with us at Grand Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Grand Mercure, we strive to provide superior levels of service to all guests; therefore... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 May 2013

We only stayed at the Grand Mercure for one night, but found the staff extremely friendly that will go out of the way to help you. There is free wifi in all areas, so it was nice not having to pay for it. The room was on the smaller side, but the bed was very comfortable. The only negative on... More

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SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
9 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 April 2013

Adequate hotel and room. Clean, nice bath, plenty of hot water, and adequate but not over the top breakfasts. Very close to the main drag downtown and in an upscale neighborhood. The layout is kind of strange as it is like in a compound with 4 to five separate buildings. It is hard to remember at first which building is... More

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SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
1 May 2013

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More

Auckland Central, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 April 2013

Given what we paid and what we got I have no complaints at all! The rooms were big and spacious. Location was very central. Staff spoke English which is always handy. Breakfast had great variety so would I stay here again? Definitely!

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Review collected in partnership with Accorhotels.com

SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
1 May 2013

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More

Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 April 2013

We had originally booked the Mercure on Renmin square for our stay in Xian. However, once we got there we were told that we were upgraded to the Grand Mercure which is also in Renmin Square but only further back in. Thinking that we scored a great deal as the Mercure was cheaper then the Grand Mercure we were all... More

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SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
18 April 2013

Dear guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Xian on Renmin Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More

Los Angeles, California
Top Contributor
132 reviews 132 reviews
24 hotel reviews
Reviews in 55 cities Reviews in 55 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 14 April 2013

Behind gates off a busy Xi'an street,this hotel, nestled amongst other medium sized hotels, restaurants and a music venue, is a quiet secluded oasis of the busy city. It was a very pleasant surprise to venture to the back of the large "square"-- really a collection of smaller alcoves and small avenues, to this modern, yet old world feeling Very... More

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See 3 more reviews by Wdee2013 for Xi'an
SofitelXian, Manager at Grand Mercure Xian Renmin Square, responded to this review
18 April 2013

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

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Hotel Summarization (Beta)

What travellers say

  • Same complex(6)
  • Very nice(3)
  • Breakfast buffet(3)

Additional Information about Grand Mercure Xian Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 1,525 hotels in Xi'an
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 
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Also Known As:
Grand Mercure On Renmin Square Hotel
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian Renmin Square China/Shaanxi

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Grand Mercure Xian Renmin Square
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