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Sofitel Xi'an On Renmin Square Hotel Reviews, China/Shaanxi

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Sofitel Xi'an On Renmin Square

4.5 of 5
No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
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Sofitel Xi'an On Renmin Square
377 traveller photos
Ranked #3 of 1,525 hotels in Xi'an
4.5 of 5 stars 1245 Reviews
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1,245 reviews from our community

Traveller rating
    607
    478
    116
    29
    15
See reviews for
Families
165
 
Couples
373
 
Solo
47
 
Business
67
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Staff made the stay”
4 of 5 stars Reviewed 17 May 2013 NEW

The location is city-central and right next to a gorgeous rehab you'll want to check out - Chairman Mao had it built for dignitaries back in the day. However, not open yet so stay at Sofitel. It's a dated but clean and we found the staff incredibly helpful and warm. The rooms are clean and spacious - no view per... More

Was this review helpful? Yes 2
See 2 more reviews by JonThomasChicago for Xi'an
Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
“Thump up!!”
5 of 5 stars Reviewed 15 May 2013 NEW

Xi'an is a good city and so much fun to explore and Sofitel is one of the best choice in this city. We were arriving late and tried and get check in smoothy which done in 5 minutes and get a room upgraded. Thank you very much. We booked for 2 nights but we keep extend our stay which we... More

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SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
16 May 2013

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More

Weston-super-Mare, United Kingdom
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Fabulous”
5 of 5 stars Reviewed 13 May 2013 via mobile

almost impossible to fault this delightful hotel... perhaps a little euopean if you want Chinese but basically beautiful. l'occitane in bathroom. free wifi. chocolate shop in foyer. buffet good. songapore noodles the best. bbc news channel.

Was this review helpful? Yes 1
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
16 May 2013

Dear guest, Thank you for choosing to stay with us at Sofitel Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your feedback... More

Raleigh, North Carolina
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
109 helpful votes 109 helpful votes
“We did good with this one...”
5 of 5 stars Reviewed 12 May 2013

Got a good deal through booking.com, and when we checked in, we were upgraded to a junior suite - which added to the experience. The hotel has two buildings - east and west wing, so if you are taking a taxi to the hotel, might be a good idea to have the taxi wait. Even if you dont, the staff... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
16 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At... More

Singapore, Singapore
1 review
“Sofitel Xian”
5 of 5 stars Reviewed 12 May 2013

Great hotel. The room was large and very comfortable. The service was first class and friendly. A great location to relax after a visiting the local historical sites. Very good value for money.........................

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Review collected in partnership with Accorhotels.com

SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
16 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Incline Village, Nevada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Best hotel in amazing city”
5 of 5 stars Reviewed 11 May 2013

Everyone should visit Xian because there is so much to see beside the world famous terra cotta warriors. The Sofitel on renmin square is by far the best hotel with a very good location. We were well received after our flight from Beijing and taken to the executive club for a welcome drink while they checked us in. Everyone spoke... More

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See 3 more reviews by Peter B for Xi'an
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
12 May 2013

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More

Macclesfield, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Fabulous weekend”
5 of 5 stars Reviewed 10 May 2013

As part of our stay with our daughter and fiance in Shanghai, we had planned a weekend in Xian. Our daughter booked a flight/hotel package at a very reasonable rate and further arranged airport pick-up and tour guide from the hotel. As China Eastern cancelled our preferred flight, this meant a midnight arrival in Xian. In spite of this, everything... More

Was this review helpful? Yes 1
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
12 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Beijing, China
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Sofitel standards at competitive rates”
4 of 5 stars Reviewed 8 May 2013

Great option for both business travelers and tourists in Xi'an. Impeccable service, nice rooms, and good recreation facilities. Special rates are often available making it a very competitive solution.

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
12 May 2013

Dear guest, Thank you for choosing to stay with us at Sofitel Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your feedback... More

Walnut Creek, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Quality Hotel”
4 of 5 stars Reviewed 8 May 2013

Very nice hotel in an excellant location Staff is very nice and willing to assist with anything. Rooms are modern, clean and very comfortable. Only minor negative is slow running drains in the shower (we were told this is a hotel wide issue). Had a great deal, stay three nights for the price of two. You can not get a... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
12 May 2013

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

london
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“This hotel is the Gold Standard for service and facilities. Worth a trip to Xi'an to experience the stay.”
5 of 5 stars Reviewed 7 May 2013 via mobile

The management have a lot to be proud of - the staff at Sofitel are gifted at providing the highest standard in customer service. From the bell hop to the check in staff and waitress, everyone has a well polished manner and just take care of everything without needing to be asked. The food on offer is the highest standard.... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xi'an On Renmin Square, responded to this review
9 May 2013

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More

 
 
Sofitel Xi'an On Renmin Square
Sofitel Xi'an On Renmin Square
4.5 of 5 stars 1,245 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travellers say

  • “Very good” (52)
  • “City wall” (22)
  • “Junior suite” (18)
  • “East wing” (17)
  • “Breakfast buffet” (16)
  • “Bell towers” (15)
  • “Room service” (11)
  • “Friendly and helpful” (8)
  • “Best hotel” (6)
  • “Swimming pool” (6)

What travellers search

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Additional Information about Sofitel Xi'an On Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Phone Number:
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 1,525 hotels in Xi'an
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The majestic Sofitel Xian On Renmin Square locates right in the heart of its walled city. It is in the hotel complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years of history. The 414 spacious guestrooms equipped with ultra-modern conveniences - the exclusive Sofitel's MY BED, rainforest shower, complimentary wireless Internet access. For the busy executive traveller requiring extra efficiency, the Club Sofitel has 56 rooms and suites with upgraded facilities, services and exclusive benefits. Azur delights with fresh, savory Mediterranean dishes and European specialties. At the Casablanca, experience authentic Moroccan dishes. Koi, our Japanese Restaurant is the very best in Japanese cuisine with an elegant atmosphere. Le Chinois is the most prestigious Cantonese restaurant in the city. Bar Bambu is the lobby bar with romantic live music, and you can also enjoy the international music our Habana Club of finest wine and cigars. ... more   less 
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Also Known As:
Sofitel Xian On Renmin Square Hotel Xi`An
Sofitel Xian On Renmin Square Hotel
Sofitel Xi An
Accor Xi An
Sofitel Xi'an
Xi'an Sofitel
Sofitel Xian
Sofitel Xi'An On Renmin Square China/Shaanxi

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Sofitel Xi'an On Renmin Square
No.319 Dongxin Street, Xincheng District
Xi'an 710004
China
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