Oakwood Residence Hangzhou

Also Known As:: Oakwood Residence Hangzhou Hotel; Oakwood Residence Hangzhou Hotel Hangzhou; Oakwood Residence Hotel Hangzhou

Address: No.28 Jiaogong Road, Hangzhou 310012, China

Region: China > Zhejiang > Hangzhou

Amenities:

Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #15 of 1,553 hotels in Hangzhou

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Bonded to the architecturally unique Europe America Centre complex, flanked by first class office space and retail outlets and situated at the prime Yellow Dragon commercial circle location; this 166 residences hearth features studios, 1,2 and 3 bedroom options and houses a kaleidoscope of facilities and services. Minutes away from the Westlake, its surroundings and landmark scenic spots as well as dining and entertainment options. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Ctrip DaoDao, Agoda, Booking.com, Expedia, Venere, Tingo and Travelocity so you can book your Oakwood Residence Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

rayean88

Kuala Lumpur, Malaysia

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Comfortable Stay & Great Breakfast!”

Reviewed 20 May 2013 NEW

Oakwood Residence Hangzhou is located in a quiet, upscale residential guarded area. It is conveniently located about 10minutes to Westlake by taxi and offers guests comfortable rooms and good service. Our party of four took two rooms which included buffet breakfasts and we were surprised by the quality of food served during the breakfasts. The Business Center took care of... More

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A TripAdvisor Member

“Poor Service at the Front Desk”

Reviewed 24 March 2013

I am a regular Customer to Oakwood Hangzhou. I am so dislike the clarks working at the front desk at most of my stay. They are not trained well and do not know how to treat their customer in a respect way. For example, One tall Skinny girl got a room in 6th floor where just facing a noisy construction... More

Review collected in partnership with Oakwood

Thank you for your comments. We appreciate our guest feedback as a way to improve our service. We have reviewed your comments with our Front Desk team so as to implement a policy to ensure that this sort of unfortunate incident does not occur again in the future. We look forward to welcoming you back to the Oakwood Hangzhou on... More

Steve A

Burlington, Canada

2 reviews

Reviews in 2 cities

2 helpful votes

“Home away from home”

Reviewed 23 January 2013

I travel in China on business every 90 days and have experienced a wide variety of hotels. Some, quite good and others you wouldn't wish on your worst enemy. I look forward to my one or two nights in Hangzhou because of this hotel. I have always experienced a pleasant welcome, a room that surpasses my expectations, food that is... More

AAdrive

singapore

Senior Contributor

22 reviews

8 hotel reviews

Reviews in 11 cities

3 helpful votes

“Wow! What a 5 star residence/hotel! Must stay if you visit Hangzhou!”

One of my best hotel experience in china. The one bedroom suite I stayed has everything I need (kitchenette was very well equipped and stocked). Big room and living room. Only minus point was the rain shower that do not work too well, it sprays water everywhere and not 'rain drops'....

Greetings from Hangzhou. Thank you for your rave review as well as your comments about our rain forest shower. Our team will be sure that our guests enjoy a rainforest shower not just drops! We look forward to welcoming you back to the Oakwood Residence Hangzhou soon. Cheers More

“Oakwood - Hangzhou”

Reviewed 19 January 2013

I am a regular guest at Oakwood, Hangzhou. The service continues to improve. The quality of food has improved. Above all, Laura in reception is excellent. She is always exceedingly polite and efficient and deserves special mention.

Thank you for your kind remarks. We will share your positive feedback with our team and, in particular, Lara. We look forward to welcoming you back in the near future. Cheers. More

Neil M

HANGZHOU

9 reviews

4 hotel reviews

Reviews in 4 cities

“Great place for staying on Hangzhou”

Reviewed 5 January 2013 via mobile

We use this hotel for our overseas staff and customers when they stay in Hangzhou. The rooms are excellent large self contained apartments. Rates are good for what you get. Home to many expats who are staying a while in Hangzhou

See 5 more reviews by Neil M for Hangzhou

Neil, Thank you for your positive remarks about the Oakwood Hangzhou. Please do not hesitate to contact me directly if I may be of any service in the future. From all of us at the Oakwood Hangzhou we wish you and your family all the best in 2013. Cheers, Brian More

Leo_Li721

Sydney, Australia

35 reviews

17 hotel reviews

Reviews in 18 cities

17 helpful votes

“Best 5 star service apartments in China”

Reviewed 18 December 2012

I was stationed in Hangzhou for 3 months to complete a project where I wasn't able to find an apartment to my liking so I chose to reside in this fine establishment within 10 minutes walking distance to my office in the CBD. I chose the 1 bedroom suite on level 5 which had higher ceiling than normal and a... More

Leo, Thank you for your gracious compliments. We will share your kind remarks with our entire team. From your side, your were a marvelous guest and friend. We all miss you. Best wishes to you and your family for a Merry Christmas and Happy New Year. Cheers, Brian More

Safarilovers8980

Zonnebeke, Belgium

6 reviews

3 hotel reviews

Reviews in 3 cities

“Top Hotel in Hangzhou”

Reviewed 16 December 2012

Hangzhou is a special place in China: its main tourist attraction, a huge lake surrounded by smaller mountains is attracting the higher class in the country for holidays. The hotel is located in the city center in a compound area. Rooms are huge and include a kitchenette. Trough the specialized hotel websites you will find good price offers. Price quality... More

Greetings from Hangzhou. We sincerely appreciate your positive remarks. We will share your kind remarks with our associates. We look forward to welcoming you back to the Oakwood Hangzhou in the near future. All the best to you and your family for a Merry Christmas and Happy New Year. Cheers, Brian More

KcatHK

Hong Kong

Contributor

13 reviews

9 hotel reviews

Reviews in 8 cities

14 helpful votes

“Almost perfect - only if they have complimentary internet”

Reviewed 30 November 2012

Just stayed at this residence for 3 nights with my folks in a two-bedroom apartment. Space is ample and great view from the 12th floor. Kitchen is fully equipped and washer-dryer with complimentary detergent is perfect. There are signs of wear and tear inside the apartment but nothing major. The bed is one of the most comfortable ones I have... More

Was this review helpful? Yes 1

Thank you for your positive comments about the Oakwood Hangzhou. Please accept our apologies for not advising you that your rate did, in fact, include complimentary internet access. We will review this issue with our team and ensure that future guests are properly advise of of all of their benefits, such as free internet. Again, thank you. More

MamaBabaRocks111

Hong Kong, China

27 reviews

12 hotel reviews

Reviews in 12 cities

13 helpful votes

“Homey & Comfy”

Reviewed 22 November 2012

2 couples with an adult + a baby, we booked a 3 bedroom apartment & spent 4 nights at this really comfortable apartment, nothing to complain regarding the decor, appliances, space & view. Starbucks & KFC is across the road, the neighbourhood is just quiet yet convenient to get to anywhere including the lake. Would be great if the common... More

See 4 more reviews by MamaBabaRocks111 for Hangzhou

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Oakwood Residence Hangzhou Hotel Reviews, Hangzhou

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