I came to this hotel in the middle of the night after leaving my previous one and everything went smoothly, the staff was very nice and helpful, they didn't speak english, but they called for some one who did. The room was quite nice, the perfect size for one person, if you're two, i'd recommed to ask for a bigger... More

This is a good hotel with friendly and courteous staff. The location is good. The rate at which room is offered is very economical and the food and the restaurant is managable when compared to other hotels of Hangzhou.

Hotel is located on the big main street, easy to find, not too far from West Lake (use taxi / tourist bus). Bus stop is exactly outside the hotel. Not an impressive Hotel when you look from outside, not until you come inside and enter the big lobby and you'll find the 4* Hotel atmosphere. English speaking staff (some at... More

My wife and I stayed two nights at the Huachen International Hotel and enjoyed our stay apart from the beds (refer later). Pros: - good location, about a 10 minute walk to West Lake - Nice large room with twin beds, work desk and two lounge chairs - Free broadband in room. - Effective air conditioning - good bathroom -... More

The hotel is quite central and 10 minutes by taxi to west lake. Anyway the staff is very helpful and very nice, they speak a few english also. Check in and out very fast. The room its not too big but quite nice. there is a minibar not expensive at all, cable tv, safe, a spacious work area. All the... More

This is the perfect location to discover the whole city, or nearly all of it, by foot. Check in was quick and pleasant, staff very helpful! The breakfast is excellent, don't know what else I could wish for. But then again, when in China, I like to eat like Cinese. Rooms are clean and you can't hear any sound from... More

No complaints really, except the usual Chinese hard beds. Wish the bed was as soft as the sitting chair in the room. But they have nice, soft feather pillows. Otherwise the room was totally fine -all the usual 4 star amenities including toothbrushes, bathroom scales, two bottles of water complimentary per day. Plus a few not -so-common ones, like a... More

We had no problem with the air conditioning on the 11th floor. The hallway was a bit of a maze but other than that we liked the room. It had 2 double beds (rather than 1 king size) which were comfortable. There was a small room fridge and the bathroom had many amenities. There was a soap and shampoo dispenser... More

Location wise is convenient, short walking distance to West Lake. Requested non smoking room but they said it is a smoking floor for the Business Lake View room, so as expected the room did smell like cigarettes but after airing the room, it's quite ok. What I like is the that they have filtered drinking water tap in the bathroom,... More