Sheraton Sapporo Hotel

Also Known As:: Sheraton Sapporo; Sapporo Sheraton

Address: 5-5-25 Atsubetsu Chuo 2 Jo, Atsubetsu-ku, Sapporo, Hokkaido 004-0052, Japan

Region: Japan > Hokkaido > Sapporo

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#17 Luxury Hotels in Sapporo

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Sheraton Sapporo with warm-hearted entire hotel teams offers the best 4 seasons of Spring/Summer/Autumn/Winter for your visits, to enjoy and experience dynamic nature, beautiful flowers & trees, forest therapy, twitting bird watching, lavender aromatherapy, tasty local foods with natural mineral water, outing activities of skiing, golfing, fishing, horse-back riding, and you name it. Sheraton Sapporo is taking care of your life with environmentally sustainability manner. ... more less

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nprvl

Naperville, Illinois

Top Contributor

74 reviews

6 hotel reviews

Reviews in 20 cities

12 helpful votes

“Perfect location”

Reviewed 8 April 2013

This was our 4th Starwood hotel on our 2 week vacation around Japan. All of the comforts of home while immersed in the local culture. Who would guess the bell man was from New Jersey and gave us some fantastic recommendations about local restaurants and tips about points of interest. Our room was huge and we didn't even request an... More

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Dear Guest, Thank you for staying with us at the Sheraton Sapporo Hotel and thank you for sharing your feedback. Your comment has been shared with associates who involved. We do our best to provide information for making our guests stay memorable. We are looking forward to welcoming you back to the Sheraton Sapporo Hotel in the near future. Is... More

ELF_WhoLovesToTravel

Kuala Lumpur, Malaysia

Contributor

16 reviews

13 hotel reviews

Reviews in 9 cities

“Good Hotel although additonal train rides needed”

Reviewed 18 March 2013

This hotel is just a minute walk from Shin-Sapporo Station which is quite convenient to travel around, and it was just one stop away from Sapporo station. Being upgraded to a corner room as my fiancé was SPG Platinum member. The room is about double the size of normal room which is a plus. The room is equip with moisturiser... More

Dear Guest, Thank you for staying with us at the Sheraton Sapporo Hotel. Your feedback has been shared with concern department and we will work on that. Also, we do try our best to provide high standard services as Sheraton brand. We look forward to welcoming you back to the Sheraton Sapporo Hotel in the near future. Best regards, Toshiko... More

smraley

Zushi, Kanagawa Japan

19 reviews

15 hotel reviews

Reviews in 15 cities

11 helpful votes

“Amazing hotel if you don't mind a short commute into Sapporo.”

Reviewed 18 February 2013

Amazing value for such a wonderful hotel during the Sapporo Snow Festival. Easy access to multiple train stations makes it easy to access the airport and the city. Unlimited subway, streetcar and bus passes are available for only ¥1000 per day! Great value! Rooms were huge by Japanese standards and all services were well above most western standards. Most staff... More

Dear Guest, Thank you for choosing to stay with us at the Sheraton Sapporo Hotel and we appreciate your feedback. Your comment has been shared with concern departments. We are trying our best to provide great place and service that all the guest is able to relux and renew. So your warm words are making us motivate and inspired. Again... More

atina1

durham

50 reviews

16 hotel reviews

30 helpful votes

“Nice but Far”

Reviewed 12 February 2013

I decided to stay 1 night at the Sheraton because all of the other hotels were booked within the main part of the city. I read one description that it was only 1 stop away from Sapporo Station but that is if you take the JR (more expensive) and not that convenient. If you take the subway from Odori Park... More

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Dear Guest, Thank you for choosing to stay with us at the Sheraton Sapporo Hotel. We appreciated for sharing your feedback. Your comments have been shared with concerns departments for improvement. We do try our best to improve our service qualities as well as facility maintenance. We look forward to welcoming you back to the Sheraton Sapporo Hotel in the... More

mokona_hols

Melbourne, Australia

Senior Reviewer

9 reviews

9 hotel reviews

1 helpful vote

“Nice hotel, but a little inconvenient location”

Reviewed 21 January 2013

We stayed at the Sheraton as majority of the hotels (within my budget) were fully booked out. It was a little bit of a hassle getting to/from Shin-Sapporo to Sapporo. The room was nice and clean, and somehow were given a triple bed room, even though I booked for a twin, which made it hard to find a decent spot... More

Dear Guest, Thank you for your stay with us at the Sheraton Sapporo Hotel and thank you for sharing your feedback. We do try our best to improve our service qualities including internet access service. Again thank you for your feedback and look forward to welcoming you back to the Sheraton Sapporo Hotel. Best regards, Toshiko Hirai Director of Rooms... More

Patrick0629

7 reviews

3 hotel reviews

Reviews in 5 cities

10 helpful votes

“Very good value for money, but out of the way”

Reviewed 31 December 2012 via mobile

I spent 2 nights at the Sheraton Sapporo. Overall, this is a nice hotel with all what one would expect from the Sheraton brand. I believe this hotel is very good value for money, because for a 5-star hotel it is much cheaper than other hotels in the city centre. And although it is not near the city centre, it... More

Was this review helpful? Yes 2

Dear Guest, Thank you for staying with us at the Sheraton Sapporo Hotel and thank you for sharing your experiences with us. We take your feedback seriously, and will try our best to improve our service qualities including F&B venues. Again, thank you for your feedback and look forward to welcoming you back to the Sheraton Sapporo Hotel in the... More

sharon m

melbourne

1 review

“Left speechless...”

Reviewed 29 December 2012

I recently stayed at the Sheraton. I was there for 15 nights and was upgraded from a single bed to king size bed room, despite not being a member of their rewards program. This was much appreciated considering the length of my stay. As others have mentioned, the rooms are a little dated but they clean and comfortable, so really,... More

Dear Guest, Thank you for staying with us at the Sheraton Sapporo Hotel and thank you for your feedback. We took your comments seriously, and the program for filtering screen will be installed within few days. We do apologize for making you feel bad with this experience. We do our best to improve this matter as soon as possible. Please... More

aziz-Irina

Reviewer

5 reviews

5 hotel reviews

Reviews in 4 cities

3 helpful votes

“ok”

Reviewed 25 December 2012

Staffs treat you very well, very helpful and polite. SPG members are well recognized. Self services laundry available at ground floor (500 yen). Breakfast not great. Some rooms are too small for non Japanese.

Dear Guest, Thank you for choosing to stay with us at the Sheraton Sapporo Hotel on you last trip to Sapporo. And thank you for your feedback regarding your stay. As Sheraton Brand Hotel, we beleive that connection with guest is most important. So, we keep trying to provide best service with big smile. We are looking forward to welcoming... More

AshleighFergus

Brisbane

15 reviews

8 hotel reviews

2 helpful votes

“Superior service with a smile!”

Reviewed 20 December 2012

Arrived at the Sheraton after 10days skiing in Niseko, to a welcome smile and superior service. We were well attended to and all our questions were answered promptly. The in house cafe accommodated us for a late breakfast and the bakery had exceptional pasties! Room had super comfy beds and a humidifier which helped with the a/c running all night.... More

Dear Guest, Thank you for staying with us at the Sheraton Sapporo Hotel. We are very happy to hear your warm comments that make us motivate and inspired. We keep continue to provide best service with big smile. We are looking forward to welcoming you back to the Sheraton Sapporo Hotel in the near future. Best regards, Toshiko Hirai Director... More

happyhawaiian004

honolulu

8 reviews

Reviews in 6 cities

“First time to Japan”

Reviewed 11 November 2012

A friend and I stayed at this hotel from October 25-30, 2012 and thoroughly enjoyed it. We arrived in the evening after spending a few days in Shibuya and were graciously welcomed by the front desk staff. We immediately went up to our room to drop off our bags and went down to have dinner at their japanese restaurant in... More

Dear Guest, Thank you for choosing to stay with us on your last trip to Sapporo. Also, thank you for taking your time to share your feedback. We will share your comments with concern departments and will try our best to provide best service. We are looking forward to welcoming you back to the Sheraton Sapporo Hotel in the near... More

1-10 of 290 reviews

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