The room and toilet was extremely tiny and the toilet has a slight sewage smell (bearable though). Nonetheless, it was clean.The location was pretty far away from the main shopping areas, although it was closed to the habour. It was one of the cheapest hotels that I can find in Kobe and it was for a reason. We were thankful... More

Stayed there for a night and I found it to be a very pleasant experience. The hotel was right in the middle of harborland, close shopping mall and some of tourist attraction. Had no problem going around town, transport is very convenient. The hotel itself is not so new, but it is well maintained and is still very clean. Love... More

Stayed here in April, 2008. Rates were excellent. Some of the front desk staff did not speak much English, but were always willing to work with us to understand our needs and questions, or find another staff member who could translate. All staff members were kind and friendly. This is a no frills hotel but room was very clean and... More

The New Otani hotel, when I first stayed there in 1997 was (or seemed) quite 'new'. Now however I prefer to call it the 'not so new' Otani. It is showing its age and the standard rooms certainly need a makeover. Its still comforatable enough however although the standard rooms are very small, particularly if you are used to business... More