Located at a major transport hub and handy to all those modes of transport; including the Shinkansen. The room facilities were of a high standard. The hotel itself has excellent facilities but complimentary to that are the myriad eating places in and around the station. The adjacent area is a multi-level and at times confusing 'ant-colony' so get a map... More

The Granvia is a perfect base if you plan to make the most of a Japan Rail pass! It is a haven right in the middle of a very busy station. After reading reviews on Trip Advisor we chose to book a room on the executive floor & pleased that we made that choice. The room was beautifully decorated and... More

Rooms small and dirty and very outdated. Been to Japan 5 times and stayed in various parts of Japan but this would have to be the worst! Will sack the travel agent when I get back home! The Wifi reception was terrible kept dropping out. Will definitely be staying elsewhere in the future.

I stayed here for a few days on a business trip and I have no intention to return! I got upgraded to the 27th floor and the rooms are perfectly functional, with good extras like nice BOSE sound system and very comfortable bed. My colleague did not and her room was vile, old with terrible fixtures, so pay the extra... More

Excellent view from the 27th floor. The new executive floor is very classic in design. Bigger room with high tech build in. Harmonious interior designs. The room now feels more like high end service apartment rather than the old small and boring rooms. Free Wifi is definitely a plus. There is a VIP lounge for people who stay at the... More

This hotel was a wonderful surprise! Modern, up-to-date, wonderful views...located atop the JR Osaka Terminal it is a prime location. The first six floors of this hotel are a modern, high-end mall with myriad shops including a Tiffany. My daughter was in absolute heaven. In addition, there are three floors of restaurants with food from around the world. Although, the... More

From Kansai airport, bus stop # 5 located just outside of the terminal 1 on your right, walk to the bus stop and purchase ticket from machine near the bus stop, there's a bus schedule board, post the next bus departure time, take about 50 minutes to reach Osaka station, when we got off, this is not the part of... More

Excellent location at doorsteps of JR osaka south gate building exit. We booked the double room with exclusive executive lounge access. We are speechless about the luxury room with excellent bathroom amenities. It would be even better if a little more spacious to top its luxurious theme. Rain shower+bathtub+hi-tech bidet with massage function just to name a few for highly... More

This hotel is just a few minutes away from the Osaka station and really convenient. High quality and excellent service. The coffee shop and the restaurants in the hotel are ridiculously expensive, so I recommend you to go out for eating. There are plenty of restaurants nearby. Right next to the hotel is a department store, so you can buy... More