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StarPoints Hotel Kuala Lumpur

3.0 of 5
149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Hotel amenities
StarPoints Hotel Kuala Lumpur
Ranked #74 of 231 hotels in Kuala Lumpur
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104 reviews from our community

    Trip type
Traveller rating
    18
    41
    29
    10
    6
Date Rating
UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

We stayed at this hotel for two nights and although the room was adequate, the location in Little India was not the best. It was convenient to get to the tube system and to walk to some of the tourist attractions, however we didn't feel particularly safe and we have been to some rough places in the world! The food... More

Was this review helpful? Yes 1
Secunderabad, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

value for money rooms are good enough,for shopping you dont have to go anywhere because the hotel is placed in a big complex,where the prices are reasonable to shop.buffet dinner is reasonable.and well priced.vegetarian restaurants are walk-able distance.if you are on sunday at this hotel there is a sunday market near by the prices are cheaper that day.

Was this review helpful? Yes 1
Bandar Seri Begawan, Brunei Darussalam
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013 NEW

well,it was my first time staying at your hotel,when i arrived there i have a problem of my booking,so there is this guy was so rude,its a long story,but i m glad that all the other staff is very nice including the manager that jump in to settle the isue that we had,the room is great,anyway thanks for your hospitality,i... More

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Review collected in partnership with this hotel

Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

My visit to KL and stay at StarPoints Hotel KL was right after the busy season of New year and before the Thai Poosam festival and this helped in getting rooms at good discount rates. Located in the busy area of Little India the hotel does provide easy access to shopping areas. The rooms are well maintained and the service... More

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Review collected in partnership with this hotel

Sydney, Australia
1 review
4 of 5 stars Reviewed 13 May 2013 NEW

(myself n my mum) We thoroughly enjoyed our stay, nice room, friendly staff. right in the midst of busy area, couldnt hear any noise..close to good shopping, Although we ate only couple times at the Hotel, food was very good. Mum got sick, staff were really very helpful (,security guy was such an awesome gentleman/front desk, manager and even porters... More

Was this review helpful? Yes 1

Review collected in partnership with this hotel

JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review
15 May 2013

Dear Valued guest, Thanks for staying & generous comments. Your words are quite encouraging and boosted our spirits to work better promise to keep the better standards & wait to welcome you & family again to our hotel thanks once again More

Bologna, Italy
1 review
4 of 5 stars Reviewed 13 May 2013 NEW

Staff nice and kindly, good experience . The rooms are large and clean, the beds nice; the breakfast is good only the air condition is too much high !!! The lobby is confortable and the location near the centre. For me the price and the services offered have been of good qualities.

Was this review helpful? Yes 1

Review collected in partnership with this hotel

JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review
15 May 2013

Dear Valued guest, Thanks for visiting us & your precious time for reviewing us..promise to keep up the services with same standards and hope to see you again thanks once again for review More

Chennai
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 10 May 2013

This hotel is nestled in a busy area with a lot of shops in and around. The Hanifa's and Mydin are some of the noteworthy places. The hotel has a small lobby, however the people were friendly. The room was quite enough for 4 of us and no major complaints. Room service was pretty quick and the food was quite... More

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JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review
11 May 2013

Dear Valued guest, Pleasure serving and glad to note your comments. Appreciate your positive feed back, which encourages us to deliver even better.. we have taken your hint on extra bed & will take necessary steps to please you hope to see you again best regards More

Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 May 2013

Let me begin with the worst experience I had here...After checking out of the hotel on the last day of my stay,I requested the reception staff to make a local call since my mobile was not working. The man at the reception doesn't have the least bit of respect or concern towards the customers. He denied making a local phone... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review
6 May 2013

Dear Valued guest, Thanks for staying with us through Asian Famous and appreciate you for spending valuable time for this review..We noted on your remarks & assure suitable steps be taken to improve on areas suggested we apologize for inconvenience faced by you Best regards More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2013

overall a good hotel in the price offered. rooms were spacious but basic facilities like shaving kit bathroom slippers were charged separately, there was no internet in the room and 30RM per day internet which i thought was too expensive and internet is a basic at hotels these days, not a very grand breakfast but it was manageable, the staff... More

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review
24 April 2013

Dear Valued guest Mr Sohaib.. Thanks for staying with us & valuable comments. We have well considered your suggestions & promise to look into possible revisions We wish to inform that hotel is currently offering free WIFI on all online channels & contracted companies but charges internet for non-contracted, walk-in guests, travel agent guests, as per initial agreement, before check... More

Singapore, null, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2013

The Rooms are very neat, clean and comfortable. Its location is great, lots of shops like Hanuffa departmental store, in case you run out of something. Vibrant. Staff very friendly and cheerful, which is a surprise, considering that it is such a small hotel. Overall, i love it. My only regret is that i wish i could have stayed. Keep... More

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review
15 April 2013

Dear Guest, Thanks for generous comments. We promise to ensure same service standard will be maintained..keep staying with us regards Jagannadha Sastry More

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Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #74 of 231 hotels in Kuala Lumpur
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
StarPoints Hotel in Kuala Lumpur, Malaysia. Reserve now and get instant confirmation online. ... more   less 
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