I and my mom stayed at the Mandarin Oriental during our vacation in Kuala Lumper, Malaysia a week ago. It has a great location just next to the Twin Tower, so shopping is easy. The breakfast at the Mosaic Restaurant is great. Also the Hainan Chicken Rice from the Mosaic is excellent. We enjoyed the Japanese and Chinese restaurants there.... More

Myself and my wife stayed here last week in room 1223 - and had the business plus package. This was also a deluxe corner room with towers view on one side and the park / Traders hotel view on the other side. The towers of course are too close to be seen fully. The package included breakfast for both as... More

The service was impeccable and the MOKL is another fine addition to the Oriental chain. As far as business travel goes it's as good as it gets. You could find faults in the design, decor, and in the small details, but why would you want to when the hotel makes you feel successful every time. More

From being greeted at reception by Ali to check out everyone was entirely helpful and competent. I was supposed to be upgraded to a Park View suite but asked instead for a Tower view, which I liked but I think the other view is preferred, but Ali just smiled and switched it for me. The Club floor had excellent staff,... More

We stayed here in Jan 2011, so please keep in mind some of the things below may have changed. We had 3 nights stay here after 7 days in Langkawi on our way back to Sydney. Everything started very well when we were greeted at the airport for our transfer to the hotel, which turned out to be a luxury... More

Although not at the level of perfection of its sister hotel, The Mandarin Oriental Bangkok, The Mandarin Oriental KL was outstanding in everyway. Rooms are handsome and have every amenity. I had a magnificent view of The Petronas Towers from my room. The staff is friendly and very helpful. My travel partner had a bad fall in their lobby and... More

I stayed at the hotel 2 for nights recently. The service was very efficient and I have to highlight the superb breakfast at Mosaic Restaurant. It offers the biggest variety of food an beverages I've seen for long. Restaurants at the hotel where quite pricy in general though. The hotel rates where quite affordable and compared to the other 5-star... More

Summary: Despite the several mistakes that the staff made, the Mandarin Oriental in KL is very affordable and therefore good value. For this reason, I give it 4 stars. This is my first stay at a Mandarin Oriental hotel. It is truly a 5-star hotel, but it did fall short of my expectations of the famous Mandarin Oriental brand. I... More

I have stayed at the Mandarin Oriental many times and always had a wonderful experience, excellent staff, great location and I love the views. Unfortunately my current visit is turning into a nightmare. The air-conditioning stopped working throughout the hotel over 24 hours ago and there is still no sign of a repair. The staff say the failure is due... More