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All 169 Kuala Lumpur hotels »

The Ritz-Carlton, Kuala Lumpur

5.0 of 5
168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Hotel amenities
Ranked #11 of 169 hotels in Kuala Lumpur
4.0 of 5 stars 455 Reviews
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455 reviews from our community

What travellers say about this hotel
  • Butler service(11)
  • Very good(8)
  • Pool area(6)
  • Great location(6)
  • Shopping mall(6)
  • Star hotel(4)
  • Executive deluxe room(3)
Traveller rating
    267
    113
    50
    16
    9
Only show reviews for Family (73) | Couples (163) | Business (74)
Date Rating
eDaLiNe
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews
15 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

Ritz Carlton Hotel, Kuala Lumpur This hotel stands 5 minutes away from the heart of the trendy Bukit Bintang district, prominent retail belt that is home to many landmark shopping centres, with Pavilion literally a block away from the hotel only. Other homes for shopping, food and urban leisure would be the BB Plaza, Sungei Wang and Time Square which... More

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123gz
Alicante, Spain
Reviewer
5 reviews
4 helpful votes
1 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Hotel urgently needs to be re-furbished. Carpets in rooms are dirty and need to be replaced. Upholstery stained. Rooms are not clean and not maintained- rusty shower fitting, mould in showers and sinks. Sunday lunch buffet is to be missed. Cold food, not fresh, hot food served cold. A waste of money. Would not stay at the hotel again. More

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phills3645
Loughborough, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I stayed at The Ritz Carlton KL from 27th Jan 2012 for six nights. I arrived at 8:30 am, they gave me free breakfast while I waited under an hour for my room (normal check-in 3pm) The room was large and included a Large comfy bed, sofa, armchair and large unit with vases etc and large flat screen TV, an... More

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Mehrabani
Abu Dhabi, United Arab Emirates
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I went to K.L. with family for 5 days and it was our 1st visit. The hotel enjoys a prime location of being right in the middle of all the action. Premier shopping, dining and entertainment outlets are just a few steps away from the hotel. The hotel offers everything, as free WiFi, swimming pool, luxury spa, breakfast buffet, and... More

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Man2133
Mumbai (Bombay), India
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I was traveling with my children and wife for new years to KL, it was my first visit to KL and had no ideas about the hotel or areas to select for a hotel.Therefore I went with a suggestion of my friend and selected the RITZ CARLTON. I got a good deal on the rooms and paid a minimum upgrade... More

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lilynotwaterlily
Kuala Lumpur, Malaysia
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 26 January 2012

The hotel facade/entrance area wasn't outstanding. I mean it doesn't befit a luxury hotel appearance. (probably space was a problem as the hotel is located in the midst of a very busy part of KL ie The Golden Triangle District of KL). I was also a little disappointed we were charged RM10 to park our car even though we were... More

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Ramy S
Singapore, Singapore
Contributor
11 reviews
7 helpful votes
3 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I am frequent visitor to KL and it was my first stay there. The hotel is old with a small reception but otherwise it was a good stay. Compared to other cheaper hotels like Traders or Prince which is nearby.. I would say that value for money is not that great when you stay at Ritz-Carlton. More

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Shyatto
New Delhi, India
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 24 January 2012

I have been traveling to KL every month for 5 years and I have never changed my hotel - Ritz Carlton is the best for a business traveller or even if you are on a holiday. It is the most personalized service I have ever seen in any hotel across the world Right from the reception, concierge, restaurant staff and... More

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Vanessa M
Hobart, Australia
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 22 January 2012

Stayed here 3 days on the way home from Phuket and wanted to experience some luxury(had a 3 bedroom residence). As we had arrived straight from Phuket in a very relaxed holiday mode (thongs, T shirts shorts etc) we felt very under dressed when we were escorted into the lobby of the residences (separate from the hotel). however our wonderful... More

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rainbowjubail
jubail
Reviewer
3 reviews
6 helpful votes
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

Luxury in all the meaning of the word. The room was excellent, the staff treat you like a king, the breakfast buffet was out of this world, location is very convenient. I could not have made a better choice. I will definately be coming back with the family next. More

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The Ritz-Carlton, Kuala Lumpur Also Known As

  • Kuala Lumpur Ritz Carlton
  • Ritz Kuala Lumpur
  • Ritz-Carlton Kuala Lumpur
  • Kuala Lumpur Ritz-Carlton
  • Kuala Lumpur Ritz
  • Ritz Carlton Kuala Lumpur
Address: 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia

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