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The Ritz-Carlton, Kuala Lumpur

5.0 of 5
168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Hotel amenities
The Ritz-Carlton, Kuala Lumpur
Ranked #13 of 231 hotels in Kuala Lumpur
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663 reviews from our community

Traveller rating
    381
    169
    75
    25
    13
See reviews for
Families
110
 
Couples
239
 
Solo
54
 
Business
120
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ukraine- Egypt- Emirates
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

I like this hotel so much , its not so much new, but its so so nice from inside, very luxury decorated and nice staff, i enjoyed my stay so much , next time I would book it for sure. Its located in the middle of everything and very close to the street where they sell these watches

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Deurle, Belgium
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

The staff is very nice and very helpfull. Thank you Stéphanie for the warm welcome! The food is very good as you can expect from Ritz Carlton hotels. The drive from the airport in the limo Mercedes S was smooth and fast. The driver, Kamal, did an excellent job and showed us the Petronas Twin towers, reason of our visit,... More

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 May 2013

We recently travelled to KL and stayed at The Ritz-Carlton. Our experience was outstanding. Centrally located, The Ritz-Carlton is a great base to easily move around KL. Before travelling to KL, we thoroughly researched hotels and Club Rooms in particular. The Ritz-Carlton has a Library Lounge (Club) which epitomizes elegance and luxury. Our suite was well appointed and very comfortable... More

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See 2 more reviews by BecBert for Kuala Lumpur
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2013

Pros: location, its in a central location next in KL close to a lot of things and very close to a big shopping mall and a street full of restaurants and cafes. Staff: staff service is exceptional they go out of their way to mak you happy Breakfast: very luxurious breakfast rainforest pool: very pretty pool but small good gym... More

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Cape Town Central, South Africa
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 April 2013

This was my 3rd visit to the Ritz Carlton Kuala Lumpur, and it felt like returning to friends and family. This is my favourite hotel of all time. Apart from the hotel's fantastic interior, location and cuisine - the staff are the ones that makes this such a special place to return to. The rooms are spacious and the beds... More

Was this review helpful? Yes 1
Perth, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 13 April 2013

There was a time when RC was synonym with prestige and luxury...Ive stayed in multiple RC around the World in Vancouver for example and in Santiago. Nowadays it seems RC clientele has aged with it but are still paying the same prices. I was unimpressed with the RC KL and wished I had stayed at a W hotel or Westin.... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2013

The Ritz Carlton in KL is one of my favourite hotels because of the friendly staff, who are always smiling and welcoming. The food, especially at breakfast, is great with a wide variety for every taste of international cuisine. The pool isn't the biggest, but big enough to do your laps and keep fit, if that's your thing. It is... More

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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2013

very nice location, ambience is great, comfortable beds, slightly at the back of the main road but is good as not noisy, very good food court the beds are very comfortable and we had butler service adn fresh juices and cookies supplied all day long and shopping very close. we stayed in january 2012as family, had 3 rooms, turndown service... More

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See 3 more reviews by urvashi595 for Kuala Lumpur
Camas, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 April 2013

When traveling to KL definitely consider the Ritz Carlton. I stayed here on advise from a local Malay and it was amazing. The highlights: Check in: The check in was an in room check in from wonderful and polite staff. The Pool: An outdoor pool was amazing. Of course the weather and humidity make this possible but it's still so... More

Was this review helpful? Yes 1
malaysia
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 April 2013

Usually when i checked into a hotel, I love to look at the coffee, tea provided as well as the sheets and toiletries. The hotel did a great job with the sheets, lovely big king sized bed with at least 6 pillows n even a happy anniversary pillow(it was my wedding anniversary). The toiletries on the hand was quite atrocious.... More

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Hotel Summarization (Beta)

What travellers say

  • Butler service(20)
  • Very good(19)
  • Shopping mall(8)
  • Pool area(7)
  • Great location(6)
  • Bedroom suite(3)

Additional Information about The Ritz-Carlton, Kuala Lumpur

Address: 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Kuala Lumpur
#20 Family Hotels in Kuala Lumpur
#25 Business Hotels in Kuala Lumpur
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The luxurious Ritz-Carlton, Kuala Lumpur features full butler service for all 365 guest rooms and suites. Named "Best Business Hotel" in Malaysia by Business Asia and CNBC, "Best Business Hotel in Kuala Lumpur" by Travel + Leisure, and ranked among the best in the world by Conde Nast Traveler’s Gold List, the hotel re-defines Malaysian 5-star hospitality. Services and facilities include Li Yen, an award-winning Cantonese restaurant, The Lobby Lounge serving international and local favorites, Carlton Gourmet, serving fresh deli specialties, and Cesar's, a luxe-elegant breakfast retreat. With an award-winning tropical "Spa Village" and 24-hour fitness centre, a 30,000 square foot, 3-level wifi-enabled conference center, and a full-service business centre, all connected to the exclusive Starhill Gallery, The Ritz-Carlton Kuala Lumpur is the ideal destination for both business and leisure travelers. ... more   less 
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Also Known As:
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Kuala Lumpur Ritz-Carlton
Kuala Lumpur Ritz
Ritz Carlton Kuala Lumpur

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The Ritz-Carlton, Kuala Lumpur
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