The staff is very nice and very helpfull. Thank you Stéphanie for the warm welcome! The food is very good as you can expect from Ritz Carlton hotels. The drive from the airport in the limo Mercedes S was smooth and fast. The driver, Kamal, did an excellent job and showed us the Petronas Twin towers, reason of our visit,... More

We recently travelled to KL and stayed at The Ritz-Carlton. Our experience was outstanding. Centrally located, The Ritz-Carlton is a great base to easily move around KL. Before travelling to KL, we thoroughly researched hotels and Club Rooms in particular. The Ritz-Carlton has a Library Lounge (Club) which epitomizes elegance and luxury. Our suite was well appointed and very comfortable... More

Pros: location, its in a central location next in KL close to a lot of things and very close to a big shopping mall and a street full of restaurants and cafes. Staff: staff service is exceptional they go out of their way to mak you happy Breakfast: very luxurious breakfast rainforest pool: very pretty pool but small good gym... More

This was my 3rd visit to the Ritz Carlton Kuala Lumpur, and it felt like returning to friends and family. This is my favourite hotel of all time. Apart from the hotel's fantastic interior, location and cuisine - the staff are the ones that makes this such a special place to return to. The rooms are spacious and the beds... More

There was a time when RC was synonym with prestige and luxury...Ive stayed in multiple RC around the World in Vancouver for example and in Santiago. Nowadays it seems RC clientele has aged with it but are still paying the same prices. I was unimpressed with the RC KL and wished I had stayed at a W hotel or Westin.... More

The Ritz Carlton in KL is one of my favourite hotels because of the friendly staff, who are always smiling and welcoming. The food, especially at breakfast, is great with a wide variety for every taste of international cuisine. The pool isn't the biggest, but big enough to do your laps and keep fit, if that's your thing. It is... More

very nice location, ambience is great, comfortable beds, slightly at the back of the main road but is good as not noisy, very good food court the beds are very comfortable and we had butler service adn fresh juices and cookies supplied all day long and shopping very close. we stayed in january 2012as family, had 3 rooms, turndown service... More

When traveling to KL definitely consider the Ritz Carlton. I stayed here on advise from a local Malay and it was amazing. The highlights: Check in: The check in was an in room check in from wonderful and polite staff. The Pool: An outdoor pool was amazing. Of course the weather and humidity make this possible but it's still so... More

Usually when i checked into a hotel, I love to look at the coffee, tea provided as well as the sheets and toiletries. The hotel did a great job with the sheets, lovely big king sized bed with at least 6 pillows n even a happy anniversary pillow(it was my wedding anniversary). The toiletries on the hand was quite atrocious.... More