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Melia Kuala Lumpur

4.0 of 5
Jalan Imbi, 16 | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
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Hotel amenities
Melia Kuala Lumpur
Ranked #39 of 231 hotels in Kuala Lumpur
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722 reviews from our community

Traveller rating
    182
    329
    130
    49
    32
See reviews for
Families
136
 
Couples
282
 
Solo
50
 
Business
62
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, null, Singapore
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

This is my second time staying at melia hotel for business. Wonderful location walkable distance to most of the major shopping centre like sungei wang, lot 10 , pavilion. Had gone to the sufficient gym equipment. Wifi access was included in the room charge but somehow the signals was pretty weak at my room. Had to go to the lobby... More

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hyderabad,india
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 21 May 2013 NEW

i stayed here in melia for 3 nights from 11th may it was a decent hotel check in process was simple n fast room was decent as per the money spend but no news paper i may try it again if i visit kuala lumpur again

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Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Don't be fooled by the appearances of the exterior because the looks of the building is rather old. However, the interior inside is excellent. The hotel staff were very friendly and helpful. And if you book a room that were on the V Level, you could check in their private lounge at 18th floor. The room was clean and comfy.... More

Was this review helpful? Yes 1
Butterworth, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 May 2013

This is my first time to stay at Melia Kuala Lumpur. During the Check-In time, we facing a very un-polite and un-friendly front desk service... been ask for extra bed, but the front desk customer service say need hundred ++ and this and that, with very un-polite way.. getting the bad experience for check in ... The in house customer... More

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Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review
21 May 2013

Dear Linna1437, First of all I would like to thank you very much for taking your valuable time to provide us with your feedback following your recent stay with us. Such information indeed enables us to monitor the application of our service standards while simultaneously allowing us to rectify any shortfalls. We are most concerned to note of your comments... More

Hangzhou, China
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 14 May 2013

We stayed 4 nights in this hotel and found out that other travelers experiences were exactly like our own. The location is very convenient: from KL central is just a few stops by monorail (Imbi station). You can take the monorail to conveniently get to almost any place of touristic interest in KL. If not, you can still cross the... More

Was this review helpful? Yes 1
See 8 more reviews by caligola44 for Kuala Lumpur
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review
21 May 2013

Dear caligola44, Greetings from Melia Kuala Lumpur! Thank you for your kind review and I am delighted to hear you enjoyed your breakfast. Customer feedback is essential to the hotel, ensuring the hotel team can continually improve hotel services, facilities and offerings. We are pleased to share with you that the hotel has plans for a complete guestroom renovation which... More

Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 May 2013

We stayed on a 2 night stop over to Langkawi. Located central opposite Times Square its was close to bars restaurants shops and more shops! Staff were very friendly on check in. The room was a little dated but a great size with a huge window looking out onto Times Square - which allowed a fantastic view of the crazy... More

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See 2 more reviews by CazzieSlough_UK for Kuala Lumpur
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review
21 May 2013

Dear CazzieSlough_UK, We thank you for staying with us at Melia Kuala Lumpur and taking the time to review our hotel - delighted to hear you had a good arrival experience but most importantly our staff provided personal, instinctive and renewing experiences. We are definitely looking at the possibility of conducting a major renovation - unfortunately we are unable to... More

Perth, Australia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 May 2013

Spent 10 days in this hotel and had a great time. Centrally located to all the "tourist shopping " the staff in the hotel can't be any friendlier and helpful. Alcohol price is similar to all hotels, so if you want a big night out go out! Breakfast was plentiful with an amazing array of choices to suit every taste.... More

Was this review helpful? Yes 1
See 7 more reviews by buncha2 for Kuala Lumpur
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review
9 May 2013

Dear buncha2, Thank you for choosing the Melia Kuala Lumpur for your last stay. We are delighted to learn that you have enjoyed your stay with us. Greatly appreciate your kind compliments on our staff. Your positive observation when shared with our colleagues would certainly motivate them further. Once again thank you for sharing your feedback with us and greatly... More

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

I checked in here after discovering the hostel I'd booked was horrific. The Melia staff were very friendly, the room was lovely, big and clean and the breakfast here is great. My view was somewhat disappointing as it was just of the giant shopping mall in front but the comfy bed made up for that. The hotel is right by... More

Was this review helpful? Yes 1
Melbourne
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 May 2013

We stayed at the Melia for 3 nights. The check in staff were very friendly. Other staff members also greeted you with a friendly smile. The hotel is a little old, however the rooms and bathroom were clean. It is within walking distance of several big shopping complexes. Lots of great places to eat cheaply. You can book tours at... More

Was this review helpful? Yes 1
Perth
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed at the Melia during the weekend of the Formula One Grand Prix. It was a very busy time for the hotel, but nothing was too much trouble. The staff were great, especially the doormen who were always friendly and polite and eager to give any advice that was asked for. The location is fantastic, just across the road... More

Was this review helpful? Yes 2
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Additional Information about Melia Kuala Lumpur

Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Melia Kuala Lumpur Hotel
Sol Melia Kuala Lumpur
Kuala Lumpur Melia
Address: Jalan Imbi, 16 | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotels in Kuala Lumpur
#35 Luxury Hotels in Kuala Lumpur
#37 Business Hotels in Kuala Lumpur
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to Melia Kuala Lumpur, an International 4 star hotel. Strategically located in the "Golden Triangle" of Kuala Lumpur City, Melia Kuala Lumpur is directly opposite Times Square, right in front of Imbi monorail station, close to night life of Bintang Walk, shopping centers, business complexes, within convenient highway access to the Kuala Lumpur International Airport and other major attractions. This Spanish chain hotel of Sol Melia Hotels and Resorts is the first hotel in Malaysia to receive the environmental concerned GreenGlobe 21 and ISO 9001 certification for excellent services in the hospitality industry. ... more   less 
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Melia Kuala Lumpur
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