Good: -Free drinking water at the lobby, which is refilled. -Good security. -Despite the long queues at the reception, Front Office are helpful. -Opposite Pavilion Shopping Mall. -Standard room is luxurious. -Interiors are impressive! -Excellent fitness centre. Bad: -Overpriced. -For a hotel with many rooms, the lobby has limited sitting space. -Hotel's restaurants are popular, so if you don't have... More

It's a good hotel, with good service, a nice breakfast, great rooms, etc. I just find all such chain hotels to be a bit soulless, but ideal for business trips. The internet was awful though & the night life in the hotel bar somewhat questionable!

From the moment you round the corner in the middle of KL, you go up a little bump of a hill and enter this really nice lobby. Greeted by smiles everywhere and fresh COLD lime infused or some other tropical fruit water. Then ushered over to the hotel staff and the entire process goes very well. Having traveled all over... More

The hotel is located strategically for hardcore shoppers (with plentiful of adjacent malls such as Pavillion, StarHill, Lot 10, Sg Wang Plaza, etc.), biz class and others. Street foods are available within 5-10 minutes walk. Room is well decorated, clean and spacious. Quality of bed matress, pillow and blanket is good, rendering good quality sleep throughout. Staff are friendly and... More

Perfectly located just across Pavillion KL shopping centre where you can just run for groceries, shopping and dining. Just minutes of walking you can find Starhill galleries, and the rest of malls in Bukit Bintang. The room itself is spacious (we were on Exec room) and amazingly we can adjust the room temp as low as 8'C! The bedding, blanket... More

The hotel is located across the modern and sauve Pavillion shopping center. That was why I decided to book there for my 2 day stay there. My biggest grouse was the hotel charges for internet (M$ 45 per day) and parking (M $8 per day for guests) when better hotels in KL offer both FOC. Its a decent hotel, but... More

Had a splendid weekend stay at Westin KL in their spectacular Westin Suite. The management and staff of the executive club are warmth, friendly and extremely efficient. The check-in was smooth and the suite was ready upon my check-in The all day treat at the executive club was excellent and they served excellent breakfast and evening cocktails. The room was... More

I am regular a traveller to the Westin KL, which I would consider as the best hotel to stay if you are in KL for work or play. It's location right in front of Pavilion KL (the best mall in Kuala Lumpur) makes it convenient for shopping, whilst KLCC and KLCC Convention Centre is just a leisurely 10 min walk... More

very close to all the famous shopping centers in the goldern triangle centers, especially opposite is the "pavillion" famous shopping center and just next door is JWMarriot Hotel and the infamous "starhill" all branded goods in the mall and fine dinning at the basement with fanastic decor and all other malls along the bukit bintang road. There is also a... More