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All 235 Kuala Lumpur hotels

Vistana Hotel Kuala Lumpur

3.5 of 5
9 Jalan Lumut, Off Jalan Ipoh, Kuala Lumpur 50400, Malaysia
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Vistana Hotel Kuala Lumpur
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Ranked #89 of 235 hotels in Kuala Lumpur
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108 reviews from our community

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Traveller rating
    7
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Date Rating
Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

If you're looking for a clean 3 star-rated hotel at the central of Kuala Lumpur which costs you less than USD$70 a night, this is a good choice! Previsouly I heard lots of complaints about it -- no mineral water supplies, bad room condition & horrible breakfast. However last weekend I noticed all the above have been improved. Of course... More

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See 3 more reviews by James L for Kuala Lumpur
Madurai, Tamil Nadu, India
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 June 2013

Stayed for 5 days in Vistana. Nice ambiance... Friendly and Helpful staff... The problems which I faced were, no mineral water bottle in the room... I had to take my medicine with Mountain Dew in the minibar (which coasts 10RM..) when i checked in :) Wifi costs a lot... Food variety is average... Taste also average... The music in the... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
12 June 2013

Thank you for taking the time to share your recent stay experience with us. I am happy to note that you found us to have "Nice ambiance... Friendly and Helpful staff....". I have noted your feedback on the availability of bottled water in the room and will consider this in our future plans. Your appreciation and acknowledgement is most valuable... More

Georgetown, Malaysia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 7 June 2013 via mobile

It is very rare to find a hotel without providing complimentary mineral water. But this is the one and you better bring your own water. The access to basement car park is very narrow and it is not recommended if you drive a long vehicle or big car. Breakfast choices are very simple and better take the room without breakfast.... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
12 June 2013

I would like to thank you for taking the time to write your comments of your recent stay with us. I have noted your feedback on our basement car park. As there are structural constraints for us to renovate the car park, we will consider making as many changes as we can in our future plans to ease the driving... More

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Udaipur, India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 June 2013 via mobile

We had travelled all the way through langkwai! We had a smooth check-in. Rooms were spacious and tidy same as with bathrooms. There were many dishes served in the Breakfast. There was only one problem we came across was about wifi but its avoidable. Staff was polite and helpfull. Over all we were comfortable,and had a pleasing stay. Keep it... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
12 June 2013

Thank you for your sharing your recent stay experience and I am delighted to note that we have lived up to your expectations and that you had a relaxed time during your stay. We certainly look forward to welcoming you back to Vistana Kuala Lumpur. Wishing you Happy Travels, Pauline Gan More

Delhi
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed at Vistana for about a week and I enjoyed my stay there. Rooms are spacious and decent though the bathrooms could be better. Think the hotel needs a little bit of refurbishing The best part about the hotel is the localtion advantage that it enjoys. It is right next to the MonoRail as well as the Metro and that... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
30 May 2013

Thank you for taking the time to share your recent stay experience with us. Although I am happy to note that you found the hotel to have "locational advantage & economical", however I am disappointed to note that you encountered challenges with the overall service and with the limited choices for vegetarian food at breakfast. Please accept my sincere apologies... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013

We had stayed at Hotel Vistana for a week and found it comfortable in terms of rooms . The location is excellent and convenient with local restaurants next to it for trying the local flavours. The local transport is next door. The Petronas Towers and the shopping is also nearby. The staff at the reception needs to be more courteous... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
30 May 2013

Thank you for sharing your feedback with us. We are happy to note that you had a memorable stay and are elated to note that you have found us to be "comfortable and convenient". We will work even harder to continue exceeding all our guests expections. Once again thank you and we certainly look forward to welcoming you back to... More

Kota Kinabalu, Malaysia
Top Contributor
109 reviews 109 reviews
48 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 27 May 2013 via mobile

Booked a room online and requested for a room with a good view. Since it was only for a day, I did not mind the view. Generally the staffs are friendly and helpful. The hotel is situated in a locality accessible to the other parts of KL by taxis, buses, LRT and monorail services. The monorail from Titiwangsa station connects... More

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See 12 more reviews by James N for Kuala Lumpur
PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
28 May 2013

Thank you for a wonderful review of our hotel. We are glad you found us having "good location and decent services". We hope to have a chance to welcome you back to Vistana Kuala Lumpur on your next trip to this city. Wishing you happy travels alweays, Sincerely Pauline Gan More

1 review
3 of 5 stars Reviewed 26 May 2013 via mobile

Actually the services wasn't so bad,but i always hating someone watching me while i'm eating and its make me feels really uncomfortable its also makes me feels like i just kill 100 peoples a minutes ago... Ideas?? I think you should use an Astro service i think.. just put a Astro Beyond thinks in the rooms it would make a... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
28 May 2013

Thank you for sharing your recent stay details with us. I have noted your comments and hope to have the opportunity to welcome you back to Vistana Kuala Lumpur again in the near future. Once again, my apologies for any inconvenience caused. Wishing you safe travels, Sincerely Pauline Gan More

Singapore, Singapore
1 review
1 of 5 stars Reviewed 11 May 2013

Just stayed there last week for a couple of days. But noticed that the charger that i left on the plug was missing after i came back into the room from work. When i call to ask the manager, they didn't even offer to help or make any effort in checking with their housekeeping. They just say that because i... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
14 May 2013

Thank you for sharing your feedback. I read about your experience at the Vistana Kuala Lumpur with great concern as it is one that is far from our objective of achieving complete customer satisfaction with our products and services. I am sorry for the negative experience you had with our hotel. Please accept my sincere apologies for the inconvenience caused... More

Batu Pahat, Johor, Malaysia
1 review
4 of 5 stars Reviewed 3 May 2013

I only stayed for one night recently. Overall the hotel is good. I have never stayed in other hotel in KL but when I booked I never expected a room as good as this. But you should train the staff at the front desk to give a genuine smile though. They all appear arrogant especially if they see that we... More

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PaulineGan, General Manager at Vistana Hotel Kuala Lumpur, responded to this review
5 May 2013

Thank you for taking the time to share your recent stay experience with us. Although I am happy to note that you found our Housekeeping staff friendly however, I am disappointed to note that you encountered challenges with the attitudes of the Front Office and overall cleanliness and general maintenance of our guestroom. Please accept my sincere apologies for the... More

 
 
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Additional Information about Vistana Hotel Kuala Lumpur

Address: 9 Jalan Lumut, Off Jalan Ipoh, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #89 of 235 hotels in Kuala Lumpur
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Vistana Kuala Lumpur is a 364-room hotel strategically located within the hub of Malaysia's capital city. Conveniently at our doorstep are key public transportation services, including the Ampang Rail Line (formerly known as STAR), and KL Monorail as well as the KL Hop-on Hop-off double-decker city tour buses for hassle-free commuting. You'll find easy access to: Major conference venues such as the Putra World Trade Centre and Kuala Lumpur Convention Centre Extensive shopping facilities at The Mall, KLCC and the Golden Triangle Key roads leading to various business and manufacturing centres In the Klang Valley The National Sports Centre in Bukit Jalil Kuala Lumpur Performing Arts Centre (KLPAC) KL Sentral station KL Monorail station ... more   less 
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