Lovely hotel close to the monorail, bus links to the city. The staff are very helpful but generally cannot deliver. We could not get wi fi connecion and they wanted to charge us 45 for it. We had a light in our hall which we could not switch off and had to sleep the two nights there with a light... More

Stayed at the hotel in early January. as a priority club member, i checked in at the little office left of the main front desk and it was a great start of my stay; the ladies were friendly, offered a cool towel, a juice while the check-in was efficient and quick. They gave me a room on the 25th floor... More

my husband and i stayed here for 4 nights in january and it was our second stay, we were there the year before. The room we stayed in was the delux room and it was lovely, very spacious and the bathroom is a great size and to my husbands delight there was a iron and ironing board supplied in the... More

I have stayed at the CP Mutiara twice in total so far. I am stopping by in KL in march and have reserved a room and a Spa treatment. The first time I visited this place was in 2008 with two backpacking friends of mine. We had stayed in too many cheap hostels in remote places for a while so... More

I was very cautious about staying in this property after reading a few (recent) not-promising reviews. I did see a few reviews being answered by the hotel manager and hence decided to let him know about my late arrival et al. Well, once I reached, it was absolutely a breeze checking in and the lovely receptionist even upgraded us to... More

I was very impressed with this hotel. The rooms were large, luxurious and well maintained. The staff were friendly and helpful with plenty of local knowledge and able to give good advice. A special thank you for getting me out of a bind at the end of my stay! I foolishly left my passport in the safe and didn't realise... More

After staying here for 2 months in 2011, the staff are like family...They endeavour to help you in every way humanly possible...Not the newest hotel, but to my pleasant surprise last night they have fixed the A/C issues that were a problem last year...I was actually cold last night....and that means that the HVAC system was working... Club floor staff... More

I returned to this property after more than a year, having experimented meanwhile with alternatives in Kuala Lumpur that were all pretty satisfying. I had an ultra-short stay this time; late night arrival and mid-morning checkout. Location drove my choice since this hotel is easy to access both by road and monorail. In line with expectations, check-in was super-prompt, the... More

Stayed here on a business trip in January 2012. Found the hotel spotless and the room was an excellent size. It was well equipped and modern. Had free internet access while I was there and the room facilities was just like working in a home office, i.e. nice glass table to work from. Service in hotel was also excellent. Read... More