I booked this hotel in march when the rating was 2 in Bitez and the reviews was glowing....Oh what a difference a few months make . I could see what a nice place it used to be ...........BUT my room was cleanish when we arrived . The drawers and cupboards had numerous empty spirit bottles ? Most of staff was... More

Where to begin arrived on late flight and no one was there to meet us at reception had to wait 30 mins stayed 1 week ate out everyday spending far too much money as food was terrible at hotel even had to go searching around to find someone to serve a beer!!! As for the rooms the junior suites are... More

Ile be short and to the point. DONT GO TO THIS HOTEL. Its DIRE !!!! believe all the bad reviews previous to this one. I dont have the space to write all the faults we found, but lets just say it was enough to make us book elsewhere and pay extra !!!!!!! Staff - miserable and very rude, no customer... More

i dont know if the one i was writing posted so i will tell you once more what i think of this hotel. i think it was enjoying,relaxing and fun! the one boss sulleyman is very good with children and the othe r boss mayroot is horrible the bar man jake is very good its not a 5 star hotel... More

Just spent 10 days here -the food is practically inedible if you have a western palate and if you do eat it -you will certainly suffer the consequneces! The staff are great with the exception of where it matters at the 'front of house' where they are surly and unhelpful and do not seem to have any understanding of English.... More

I'm going to this short and sweet. Young couple stayed here for a week around the same time as people below. We were one of the couple mentioned below who had money stolen from our suitcase. From what I gathered if you didn't have a safe (which is just a box they carry in), people on reception let the cleaners... More

do yourself a favour, dont go here. I dont usually write reviews though i do make my choice of a particular place after checking them out and i agree pretty much with what Penny S has said. I pulled numerous protuding screws and nails out of the broken and warped decking probably saving countless feet and toes from severe laceration.... More

I went to this all inclusive club/suite expecting a four star quality apartment! Not on your life! Four star maybe 5 years ago! The rooms, as already pointed out, are damp ( not good for a child with asthma!), our kitchen didn't have electricity in until we asked for it! Then told on no certain terms to use the ktchen!... More

I've been working in the travel industry for over 20 years and I've never been as disappointed with a property as I have with this one. I've also been to Bitez many times before but on this occasion I was travelling with my boyfriend. Rather than book the apartment I usually stay at he suggested it would be nice for... More