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All 10 Aberdeen hotels

Best Western Ramkota Hotel

3.0 of 5
1400 8th Ave NW, Aberdeen, SD 57401
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Ranked #5 of 10 hotels in Aberdeen
Most recent review
4 of 5 stars Reviewed 10 June 2013
chelsea w Minneapolis, Minnesota
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33 reviews from our community

    Trip type
Traveller rating
    6
    10
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    6
    2
Date Rating
Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed 10 June 2013

I traveled to this property for a mini-vacation with a few friends from Minneapolis. When there was a problem with our door lock that upset our schedule (we were in town for a show) the entire staff including management went above and beyond to make things right. Really great service, comfortable environment, awesome beds. This was our second stay here... More

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bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
13 June 2013

Dear Chelsea W, Thank-you so very much for your exceptionally kind words. We work every day to ensure our guests receive exceptional customer service. It was my distinct pleasure getting to meet you and your friends. I sincerely hope all of you had a great time in Aberdeen and very much look forward to seeing you on a return visit... More

White Bear Lake, Minnesota, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 May 2013

Here on business for my second time in a week, and had some special accommodation needs specifically needing a first floor room, and a late check out. Tony at the front desk went in my opinion well beyond the call of duty and not only adjusted my room to a first floor (near a door), also was able to make... More

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bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
30 May 2013

Dear Andrew S, Thank-you ever so much for your exceptionally kind words. Tony is a brand new employee who had only worked with us a short time prior to your arrival. I am very pleased to hear of how well he treated you. We strive daily to ensure the complete satisfaction of each of our guests and it is always... More

Bismarck
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 27 May 2013

We decided to give the Best Western Ramkota another chance for a quick family get together on a Saturday night. The kiddos (6,5,3) really wanted a kiddie pool/play area, and this hotel was the best option on short notice. The front desk was able to accommodate us with adjoining rooms which was much appreciated and check-in was efficient. Rooms were... More

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See 3 more reviews by jdrosty for Aberdeen
bwgmAberdeen, Manager at Best Western Ramkota Hotel, responded to this review
28 May 2013

Dear jdrosty, Thank-you for staying with us again. We continue to try to improve our guest experience with a keen eye on our guests expectations and needs. It's true our pool area is one of the best in the market for children. Featuring an indoor lilly-pad play area, mini frog slide for the toddlers and at only 3 feet deep... More

Vienna, Virginia
Top Contributor
57 reviews 57 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 22 May 2013

Overall, this is an OK place... since I was staying for work on the State's rate the choice of hotels is limited. This is one of the better available in Aberdeen. In general things are clean more or less from what I could tell, but overall this place really could use some investment and updating. It's a real mixed bag... More

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bwgmAberdeen, Manager at Best Western Ramkota Hotel, responded to this review
28 May 2013

Dear travle-here-there, Thank-you so much for taking the time to share your experience. We strive daily to exceed our guests expectations. While I'm glad you were pleased with the comfort of your bed and the cleanliness of the facility it is clear we did not meet your expectations for guest room improvements. I want to assure you that with the... More

Britton, South Dakota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 May 2013

This would not be my first choice in Aberdeen. Stayed because work paid for it. No refrigerator in room. No breakfast included. The ice machine didn't work. The bathtub had damage to it that looks like it had been painted over, but was flaking off. The worst part was the towels and wash cloths. They were the grungiest I have... More

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bwgmAberdeen, Manager at Best Western Ramkota Hotel, responded to this review
20 May 2013

Dear BrentB24, I want to thank you for your business and for sharing your thoughts. While it is true we don't have refrigerators or microwaves in every room, they are available upon request and free of charge. The Best Western Ramkota Hotel does not offer a complimentary continental breakfast however it does feature the award winning Minerva's Restaurant; which provides... More

Sioux Falls, South Dakota
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 May 2013 via mobile

This hotel is always a standby if I can't get into the Holiday Inn Express. But it is rapidly becoming my hotel of choice when I'm traveling for work. It has a great location on the north end of town and the staff is always very friendly. The TVs in the bedding in the room are very nice. The bathrooms... More

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See 6 more reviews by Purrplehelmet for Aberdeen
bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
8 May 2013

Dear Purrplehelmet, Thank-you so very much for your kind words and high praise. We're always grateful for your business and look forward to the day we finally convert you fully from a "standby" guest to a full-time regular patron. Please know that we plan to begin remodeling of guest bathrooms in the near future and we hope that will tip... More

Neepawa, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 April 2013

We arrived after driving through snow. Front desk help was great and quick. Room was a good size. Great little restaurant attached. Food was wonderful. Also friendly little bar for a late night drink. Great sleep followed.

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bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
29 April 2013

Dear EJGnpa, Thank-you so very much for taking the time to write a review. We are grateful for you patronage and your safe travels. I was exceptionally pleased to hear that our guest service staff was accomodating and professional. I was also pleased that you had the opportunity to enjoy our dining and lounge and follow it up with a... More

Spearfish, South Dakota
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 April 2013 via mobile

I was surprised when we opened the door to our room. We had a very spacious room with a great bed. The TV was a good match for the room size. It is an older hotel but it is furnished nicely. I graded this hotel 4 out of 5. It is a hotel that will see me back again.

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bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
15 April 2013

Thank-you for taking the time to share your experience. We always appreciate our guests feedback and are pleased when we exceed our guests expectations. We are exceptionally glad that you found your room spacious and comfortableand we look forward to seeing you again very soon! More

Aberdeen, South Dakota
1 review
1 of 5 stars Reviewed 2 April 2013

The Ramkota Hotel in Aberdeen, SD was one of the worst experiences I ever had I was charged for smoking in the room and I never smoked in the room itwas a suite the manager was very difficult to speak to the hot tub was broke and the diningroom table leg was broken when i checked in i reported it... More

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bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
3 April 2013

Thank-you for taking the time to share your thoughts. We sincerely apologize for any items you found in disrepair. While we were not made aware of any issue with the hot tub, we are pleased that the damage to the table was immediately reported, a loose table leg is not something we wish a guest to encounter. The timely reporting... More

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Long Beach, CA
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 30 March 2013

I had a late flight so I didn't arrive to the hotel until after 11:30pm. The night clerk was very friendly and checked me in without incident. The room was spacious but definitely a little older. It was fine for a quick stay-over. However, at 8am the next morning, I was awakened by housekeeping knocking on every single door saying... More

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See 2 more reviews by ljinbs for Aberdeen
bwgmAberdeen, General Manager at Best Western Ramkota Hotel, responded to this review
1 April 2013

Thank-you for taking the time to share your experience. We apologize for the inconvenience of an unintentional disruption by a member of our staff and will most certainly make efforts to prevent it in the future. We are glad you had an opportunity to enjoy Minerva's menu despite the distraction of a neighboring table. While it is true that our... More

 
 
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Additional Information about Best Western Ramkota Hotel

Also Known As:
Best Western Aberdeen
Aberdeen Best Western
Address: 1400 8th Ave NW, Aberdeen, SD 57401
Phone Number:
Region: United States > South Dakota > Aberdeen
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 hotels in Aberdeen
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
154 room hotel with small town hospitality. Let our staff take care of your needs so you can relax and enjoy your trip. Award winning restaurant and lounge located within the building. New flat screen televisions and a indoor water playland that kids love. Let us be part of your next travel plans. ... more   less 
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