The primary reason for this trip to the Dallas area was for us to see the Kenny Chesney concert at Dallas Cowboys Stadium as well as visit several friends in Dallas. Since we wanted to be close to the concert venue, we chose this hotel. They also offer a shuttle to the stadium via a third party vendor for $12... More

I travel every week to a different location, and hold seminars at the hotel in which I stay. I frequently use Holiday Inn, Holiday Inn Express, Hilton, Hyatt, Marriott, Courtyard, etc. I recently stayed at this hotel, and received the most friendly, professional, courteous, and caring service I have received in the past 20 years. Absolutely every employee I cam... More

I had the most horrible experience here at this hotel, it was my first time staying and the service was all around bad. First, my room was not clean! It was filthy I had to call front desk 3 Times. I finally had to walk down there myself and some poor excuse for a manager complained he didnt have anyone... More

We stayed here during spring break. It is a beautiful hotel. Had an issue regarding a kindle that I had left in the room. It took them a few days to figure out how to proceed. I was in panic mode that account information had been stolen. In those type situations, hours seem like days. The management team at this... More

This hotel is in a wonderful location. Though it is on a one-way street and can be hard to find at first ... it is SO close to the Dallas Cowboys Stadium AND the Texas Ranger Stadium. There are also tons of delicious food options close by. The front desk staff is extremely nice, funny, welcoming and personable. The banquet... More

We decided to stay in Arlington because we were going to watch NCAA Basketball and the hotel is within walking distance. It was a great choice. We checked in at noon without a problem and there was lots of parking. Our room smelled like BBQ but when we mentioned it to the front desk (no until our last day cause... More

Pro's: Fairly new property, convenient to Arlington attractions and stadiums. Con's: Locked out of room twice - first time they supposedly fixed what they indicated they already knew was a chronic problem with the electronic lock on that room; second time had to wait around 15 minutes to get my belongings out, then schlep to front desk again, then wait... More

I have been staying at this property off and on for a year. They recently purchased new vehicles to transport guests, but with all expenses, come neglect in other areas. The last 2 visits I had to call for soap to be delivered to room, No one is checking coffee service area. The wall was so dirty this trip, I... More

Here on business and did not have a car. Nothing was within easy or safe walking distance. Restaurant attached to hotel had friendly staff but food was horrible. The refrigerator in my room froze all my fresh food and produce solid as a rock. I was told that they would reimburse me for the ruined food if I had a... More