Stayed on this location for a concert in downtown Austin. Staff was friendly and helpful at check-in. The room was perfectly clean. What better way of welcoming a guest than with a fresh, clean and colorful renovated room. I would certainly recommend this hotel for anyone staying in Austin for 1 night or a weekend.

We were traveling with another large family, and reserved and paid for two king suites with pull out sofa beds. When we arrived at hotel, they only had 2 rooms with one bed. I have 3 children and the other family did too! Needless to say we are trying to get a refund as we did not sleep at all.... More

We went to the Austin Reggae festival, and stayed at this hotel. It was 2 miles from the location with no traffic to and from the site. Easy to park, hotel had a bar and grill. Clean rooms and updated decor. The setup to go to the rooms was a little strange, go down these stairs and then take a... More

I love visiting Austin, but finding affordable accommodations in a convenient location is challenging. When I ran across the newly re-branded Best Western Plus Austin City Hotel, I was excited to see what it would be like. We lucked into a special "grand re-opening" rate that was a great deal, especially with the free parking, wi-fi and breakfast! It's very... More

We had a great stay at the Best Western PLUS this past weekend. Everything was clean and comfortable and the employees went above and beyond for us. A special thank you to Larry and Cody for being so accommodating. I definitely recommend staying here! Great location, close drive/walk to everything!

Our price was about $125 per night, and I would say it is very good value for money. The big positive is a hot breakfast that includes scrambled eggs and bacon, plus a ham and egg muffin and burrito as other options. Resupply of breakfast items was a bit chancy, with no coffee available one day when we had breakfast... More

This hotel was very conveniently located off I35 - and though it was super close to the freeway, the noise wasn't uncomfortable. Decent room and bed/bedding. Clean. Front desk staff were super - friendly and helpful. They have a nice looking pool though we didn't use it.

We arrived at 5pm to the loud sounds of the band warming up in the bar next to the front desk - even the clerk complained how annoying it was. The room smelled musty, was small & difficult to get around in. The doors to the bathroom area had to be constantly opened & closed when trying to use the... More

This place is horrible. First it is way to expensive for what u get! Should be at least 60 dollars or less. The rooms are ok but the bed was hard as a rock and the sheets felt paper thin. They told me they had free wi fi, well I know why now! The wi fi had no password because... More