I want to thank you for taking the time to post a review of your stay. Please accept our apologies that someone on our staff did not attend to your needs properly during your stay. Still, we are pleased to know that the rest of the staff took such great care of you. As well, I am so glad that... More

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your room, the free parking we offer to all of our guests and our location. Being so close to downtown is a huge plus, so we are glad you were able to enjoy the area! Thank you again for... More

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that we were unable to accommodate your reservation. Please accept our apologies. As this hotel’s manager, I can assure you that I have spoken to the front desk in detail about how to handle this type of situation to ensure... More

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our friendly staff and your clean, tidy hotel room. As well, I am very glad that you enjoyed our great location, close to many different establishments in the area. Thank you again for sharing your experience with us.... More

Tiffany - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our hotel and the addition of our grab-and-go breakfast. I do apologize that our hotel does not include a pool or fitness room; however, I am glad that this was not a problem for you... More

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our hotel, including the staff and your clean, spacious room. We love to hear such great feedback! Thank you again for your review. We look forward to seeing you in the future, should your... More

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our location to be convenient to so many other establishments in the Austin area. As well, that you truly enjoyed staying at our hotel in general. It was a pleasure having you stay with us! Thank you again for your review.... More

Thank you so much for sharing your experience with us. It was disheartening to read that your air conditioner was loud and you felt the room was small; however, I am so pleased that we were able to provide you with a clean, quiet room and friendly customer service. The staff and I would like to thank you again for... More

Manuela - Thank you for your recent review of your stay. I am sorry to hear that you found our grab and go breakfast to be disappointing. In response to your feedback, I am forwarding your comments on, as this is a new feature for all of our hotels, one we are still fine-tuning. Thank you very much for providing... More