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Courtyard by Marriott Austin Airport

3.0 of 5
7809 East Ben White Boulevard, Austin, TX 78741 (South Austin)
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Courtyard by Marriott Austin Airport
Ranked #9 of 179 hotels in Austin
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188 reviews from our community

    Trip type
Traveller rating
    109
    60
    13
    5
    1
Date Rating
New Castle, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

This Courtyard is conveniently located close to the airport with complimentary airport shuttle service. The room (non-smoking king) was comfortable, clean, soundproof and good-sleeping/firm bed. Refrigerator and microwave was an added plus. The staff is helpful and friendly. The little bar and eatery is open Monday thru Friday only. I recommend a rental car because you are riding distance from... More

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Sugar Land, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013

My husband and I were in town for a concert at Austin360 and, after a lot of online research, decided to stay at this hotel. It had good reviews and was close to the concert venue. The desk staff was very friendly and helpful, the business center was extremely convenient (we used it to order and print our prepaid parking... More

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See 3 more reviews by SugarJamLady for Austin
AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
12 June 2013

Thank you for rating us. It sounds like your trip to Austin was a success, with a fun concert and convenient location. We are proud to host the new Austin360 Amphitheater concert-goers; it gives us the opportunity to meet fun new folks like yourselves! Next time you visit us we can locate you on the opposite end of the hotel,... More

1 review
5 of 5 stars Reviewed 11 June 2013 via mobile

Staff was super polite, helpful and professional. Great location making it easier to get around without having to always use I35 in heavy traffic. Rooms veery nice and comfortable. Loved having a relaxing bar and full breakfast! Again, staff made the difference! Thanks for delightful stay, Marriott, we will be back:)

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AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
12 June 2013

Thank you for complimenting our staff. They were pleased to hear that your stay was a relaxing one! I am glad you got to enjoy some nice drinks at our bar, and partake in our full breakfast buffet. Of course next time you are in the city we will be happy to have you again! More

Brownwood, Texas
2 reviews
5 of 5 stars Reviewed 10 June 2013

Some friends and myself recently stayed here for a weekend, Super clean, Comfortable beds.. one of the elevators was a tad unsetteling but overall wondeful, the best part though would be Jennifer in the bar with her very charming and friend personality, she is a perfect fit for that department, you go to a bar and have a drink to... More

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AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
12 June 2013

Thank you for taking the time to write a review about our hotel! You are right about Jennifer at the bar, she is very charming and does a great job! Kathryn is also a wonderful addition to our team! We are very excited to see her grow with our company as she is very friendly and works to satisfy every... More

Ascot, United Kingdom
Top Contributor
217 reviews 217 reviews
50 hotel reviews
Reviews in 63 cities Reviews in 63 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 9 June 2013

Clean, comfortable, convienent and quiet. What else can you ask for in a hotel. Staff was most helpful and friendly, great beds and sparking rooms. The key thing is that the access from the highway is easy and the airport is a 10 minute drive in the morning after turning in the car. Really superb and much better than staying... More

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See 2 more reviews by JimOB1 for Austin
AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
10 June 2013

Thank you for taking the time to write a review of our hotel. We pride ourselves on being the cleanest and friendliest hotel possible! We appreciate your kind words and we look forward to hosting you when you return to Austin in the future! More

Sebastopol, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

Two full nights of sleep !! That is not the norm in hotels. Easy access to airport. The staff were very helpful and breakfast was great. When friends came for a visit, the lobby was a nice comfortable place to entertain. Great hotel! Great staff!

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AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
9 June 2013

Great! We are happy to hear that you got some rest! We do strive to make sure each guest gets the rest they deserve while traveling. Thank you for complimenting the full breakfast buffet. That fruit is something to be treasured for sure! And I am glad that your friends got to enjoy us as well! Just let our staff... More

San DIego, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 June 2013

Decent, clean, newer hotel - less than 2 miles to airport. They do have shuttle service. Other than being close to airport, not close to much else at all. Lacks food or restaurants nearby, which is a bit of a pain.

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AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
9 June 2013

Thanks so much for taking time to rate us! Next time you visit ask our front desk folks for some good restaurant reccomendations. They have some secret routes to avoid traffic, making it easy to get to and from great Austin eats! I hope to see you again soon. More

Belle Vernon, Pennsylvania
1 review
5 of 5 stars Reviewed 5 June 2013

The staff at this Courtyard is the best I have ever seen. I travel around the world weekly and I have never met a more friendly accommodating staff. They always have a smile on their face and have outstanding personalities to communicate with everyone involved. But I would like to say that Jen-Bar Manager and Taylor-front desk/driver went above and... More

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AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
7 June 2013

Thank you so for your kind words and for your business! We did enjoy having you very much. It makes me proud that our team got to know you! Jen and Taylor are happy to hear that you enjoyed their company. We all look forward to hosting you again on the next trip! More

chicago illinois
Top Contributor
63 reviews 63 reviews
59 hotel reviews
Reviews in 36 cities Reviews in 36 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 June 2013

Stayed here for 1 night. I wanted a hotel close to the airport as I was flying in late. There is a hotel shuttle, still running after 11 pm at night. The staff are friendly and personable, but this hotel was just real ok. Don't get me wrong, I realize I'm at a Courtyard, not a full service hotel. However,... More

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AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
5 June 2013

Thank you so much for taking the time to share your feedback as your experience at our hotel is very important to us. We have reviewed your concerns as a team and are currently making improvements in our fitness center. We would love the opportunity to host your next stay in Austin so that you may enjoy our updated fitness... More

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 4 June 2013

Jen....the restaurant/bar manager was indescibably delightful and refreshing professional to behold. She without question understands and embraces the concept of customer service. She enjoys and readily demonstrates an outstanding command of the amenities endemic to Austin. She readily shares her knowledge with fatigued travelors searching for an interesting place to dine and rejuvenate. She was incredibly impressive to see in... More

Was this review helpful? Yes
AUSRN, General Manager at Courtyard by Marriott Austin Airport, responded to this review
5 June 2013

We are so glad to hear about your recent experience at our hotel. Thank you for recognizing Jen, she is truly a great asset to our team! We hope to see you again soon! More

 
 
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Additional Information about Courtyard by Marriott Austin Airport

Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Courtyard By Marriott Austin Airport Hotel
Courtyard Austin Airport
Courtyard Austin
Austin Courtyard
Austin Marriott
Address: 7809 East Ben White Boulevard, Austin, TX 78741
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Austin
#24 Family Hotels in Austin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Guests of the Courtyard Austin Airport will enjoy the close proximity to music, art, museums, and a world-class university. This Austin airport hotel features an on-site restaurant and offers complimentary airport shuttle service and high-speed Internet Access. It is also just minutes from Sixth Street, the University of Texas, the State Capitol, the Austin Convention Center and businesses such as Data Foundry, GM and Tokyo Electron. ... more   less 
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