As with most American, and especially Texan, hotels you cant fault the service. Overall a great hotel and food is very good. Only minor point is the coffee bar is closed until 3pm directing you to the restaurant but when a conference is on (as was on my stay), its nearly impossible to get a coffee.

I had very comfortable sleep at the Sheraton Austin by the Capitol. A Manager Trey was very helpful, and wanted to assure that all my needs were met. The operator Nellie was friendly, and helpful. For people who want to workout at a hotel there is a cardio room,and also a weight room with Life Fitness equipment to use .... More

This was the third year staying at the Sheraton Austin at the Capitol. Our prior experiences have been excellent (see previous review from last year); but our room this year was very disappointing. When I tried to check in early I was told I HAD to have the reservation number in order to be verified. I did not have that... More

This was a nicely appointed hotel which is situated between 6th Street and the Capital. The lobby area is beautiful. Rooms are nice and clean. We had a little trouble with housekeeping. Two nights there was something not refilled. However, when I would call and they came up within minutes with what was missing. The third day, housekeeping didn't show... More

Great hotel in a great location! Rooms are super clean, as are the bathrooms! Very prompt and attentive service by Housekeeping! Friendly and helpful staff! Did not eat in the hotel, so no comments there! Definitely will be back next time we're in town!

Stayed at this property for the SXSWi Festival this year. The hotel facilities are good overall: rooms are spacious, as the bathrooms, and they have good beds and nice showers, as well as nice desk space and closets. But as said in other reviews, its a bit ill-kept. The hotel is 10 min from the core of Downtown, but it... More

I have always good experiences at Sheraton hotels and this is not an exception. Rooms are spacious and clean. The staff are friendly and helpful. I had dinner and lunch at the restaurant a couple of times, they didn't have much variety of dishes, and the food was good but a little pricey. Although desserts were to die for. My... More

This hotel is riddled with issues - old, dated and dirty! Issues in my room: **Wifi didn't work, even after I spent 20 minutes on the phone with tech support. **The carpet was so dirty that the bottom of my white socks are filthy. **The tub drain stopper was not properly installed, which caused the water to drain so slowly... More

Sorry, but that's what really stands out in my mind about the Sheraton Austin. I was worried as I approached the building- it's not a very attractive place, reminding me of a mid-80's dentist office for some reason. But, the moment you step into the bright, clean, fabulous-smelling lobby, you'll know that you made the right choice. I don't know... More