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Omni Austin Hotel Downtown


Hotel class 4.0 of 5
700 San Jacinto Blvd at 8th St, Austin, TX 78701
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Reviews you can trust

69% Recommend
3.5 of 5 stars 166 reviews
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By trip type
All (166)
[ Date ] [ Rating ]
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5 of 5 stars
airplanegeek   125 contributions
Denver, Colorado
1 Feb 2010 | Trip type: Couples

Stayed 3 weekend nights in a corner room on the 11th floor. So many good things to say about the room and hotel location. Highly recommend enrolling in Omni's Select Guest program prior to arrival. Membership is free, and the perks are great. Room decor appeared new and modern. Large flat screen TV, spacious desk area with chair, chair and... more

Management response from
GenMgrAustin, General Manager

Thank you for your positive review. We welcome you to our Select Guest Program and do hope you enjoy the member benefits. We're pleased that you enjoyed our guestrooms, location and facilities and look forward to having you back.

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3 of 5 stars
TPJones   1 contribution
Houston, TX
1 Feb 2010 | Trip type: Business

I joined the hotel's Select Guest program before arriving. That should have brought amenities like morning newspaper of choice, morning beverages of choice, extra housekeeping/turndown service, etc. All was well on arrival. Room nice, desk helpful and courteous. We never got the promised newspapers. The beverage order was wrong (black tea instead of herbal tea). And the extra, evening housekeeping?... more

Management response from
GenMgrAustin, General Manager

We appreciate your feedback regarding your stay and hope will return to our hotel for two reasons; to notice the improvements made in the inefficiencies you identified and to allow us to share with you the top-quality service and hospitality that are usually customary at the Omni Austin Hotel Downtown.

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5 of 5 stars
PeaktoPeak   5 contributions
Denver, Colorado
26 Jan 2010 | Trip type: Couples
1
person found this review helpful

We went to Austin last weekend for a wedding. We bid last minute on Priceline and "won" the Omni Austin Hotel Downtown for less than half their AAA rate! After reading the reviews on Trip Advisor, I was super nervous about our stay. Maybe they are true, maybe not. What I do know is that we had an amazing stay.... more

Management response from
GenMgrAustin, General Manager

We thank you for the positive review. Your recognition of our efforts to ensure every guest has an amazing and comfortable stay is much appreciated. We welcome you as a new Select Guest Member and look forward to your next visit.

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5 of 5 stars
EdwardsvilleILismyhe...   26 contributions
Washington,DC
21 Jan 2010 | Trip type: Business

I visited the hotel for a conference in January, 2010. A prior fan of Omni, this hotel did not disappoint and was a great example of why this is a wonderful brand in which to stay. Pros 1. Roomy room with comfortable bed, inviting shower and standard Omni amenities 2. Wonderful service from every staffer at the front desk and... more

Management response from
GenMgrAustin, General Manager

Thank you for your positive feedback regarding our location, facilities and customer service. We do monitor decibel readings from 6th street and work closely with the city by reporting any noise violations that affect our hotel guests. We look forward to your next visit.

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5 of 5 stars
deborahl2   2 contributions
deborahl2
19 Jan 2010 | Trip type: Family

I am 7 years old and I think this hotel is great. I liked their pool and also their elevator because you could see out. And also people go to work there. You could see them working in their rooms. They gave me a flashlight, a hand drum, a canteen that they'll fill with a sugary drink and a disk... more

Management response from
GenMgrAustin, General Manager

Thank you for your kind review of our hotel. We do have a wonderful kids program here and at all Omni Hotels. We hope to see you again soon. Call and let me know when you are coming back.

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4 of 5 stars
vacasoon   12 contributions
California
11 Jan 2010 | Trip type: Family

It makes me angry that you pay all of this money for a hotel room at a 4 star establishment and they try to rip you off for something so basic. They might as well have charged me for cable too. I know that the manager is going to respond to this review and tell me that I can join... more

Management response from
GenMgrAustin, General Manager

Hello, You are correct if you join our loyalty program you receive not only free WIFI but morning beverages, airline points and much more. It is one of the best if not the best program in the industry. And on top of that none of your information is sold or shared with anyone!! In fact if you don't want mailings...

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5 of 5 stars
tevetv   6 contributions
San Antonio, TX
27 Dec 2009 | Trip type: Business, Couples

Just a very good hotel - went with my husband as we remarkably had business in the city at the same time. Got our business done, ate some great food, had good drink, walked all over Austin and had a little time to ourselves with a view of the Capital. Really pretty cool place. more

Management response from
GenMgrAustin, General Manager

Thank you for your positive review. We're pleased you and your husband enjoyed your stay in Austin and at our hotel. We hope your travels will bring you back to our city in the near future.

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4 of 5 stars
Winni_su   3 contributions
Dallas
16 Nov 2009 | Trip type: Couples

We stayed one night in this hotel to attend a ceremony in UT Austin. Before we booked this hotel, read a lot of reviews on this website, and kind of knew what we should be expecting. Plus got a deal from Priceline which i was very happy with the money we spent. Hotel is very nice and room is very... more

Management response from
GenMgrAustin, General Manager

Thank you for your review. We appreciate your feedback regarding your visit. We do work with the city and report high decibel readings from the entertainment district to ensure a pleasant stay for our guests. We're pleased you enjoyed a good night's rest and hope you will return soon.

Too noisy
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1 of 5 stars
jim0090   1 contribution
nj
14 Nov 2009 | Trip type: Business, Solo travel

i am coming here for a presentation in a meeting. while i am preparing my slides for tomorrow's presentation, a more than 2-h making love noise clearly heard, like in a same room. i don't know why the noise is so huge. i paid more than 200 dollars per night and the condition is not as good as a 50-dollar... more

Management response from
GenMgrAustin, General Manager

Thank you for your review. Please accept our apologies for the noise disturbance you encountered. We do encourage our guests to report any noise issues as we respond to every complaint immediately. Our goal is for every guest to have a good night's rest. We appreciate your feedback and hope you will return.

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4 of 5 stars
Flyerno.one   40 contributions
Ocean Gate, New Jersey
11 Nov 2009 | Trip type: Couples

My wife and I just stayed for three nights at the Omni Hotel downtown in Austin. The hotel is ideally located so that you can walk anywhere. The room we had at the hotel was very clean and well kept. The delivery of coffee and juice in the morning was a real nice touch. The room we booked was on... more

Management response from
GenMgrAustin, General Manager

Thank you for your positive comments regarding our location, customer service and your Club Level accommodations. We do appreciate your feedback about the lighting in our bathrooms and will look into making improvements.

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Omni Austin Hotel Downtown Also Known As

  • Omni Hotel Austin
  • Omni Austin
  • Austin Omni
Address: 700 San Jacinto Blvd at 8th St, Austin, TX 78701
Austin hotels Omni Austin Hotel Downtown
3.5/5.0
166