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BEST WESTERN Old Colony Inn Hotel Reviews, Alexandria

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BEST WESTERN Old Colony Inn

1101 N. Washington Street, Alexandria, VA 22314
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BEST WESTERN Old Colony Inn
49 traveller photos
Ranked #14 of 50 hotels in Alexandria
4.0 of 5 stars 179 Reviews
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179 reviews from our community

Traveller rating
    84
    68
    18
    6
    3
See reviews for
Families
65
 
Couples
52
 
Solo
15
 
Business
24
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
USA
1 review
1 helpful vote 1 helpful vote
“Focused on Customer Service and Support”
5 of 5 stars Reviewed 15 May 2013 NEW

We had a great stay at the Old Colony Inn. All of the staff were very helpful and caring. The shuttle driver was very informative about the all of the sites in Alexandria. The staff would send out the shuttle whenever we wanted a ride back from Old Town to the Inn, especially during the threat of inclement weather. The... More

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Houston, Texas
1 review
2 helpful votes 2 helpful votes
“Really Good!”
5 of 5 stars Reviewed 1 May 2013

I have been doing my own research regarding hotels in the washington D.C. area, this hotel had the best customer reviews and it was true. Clean rooms, DVD library and DVD player in room, lots of TV channels, great free breakfast, free wifi, free parking, free shuttle to D.C. (we had a rental car), great customer service and even the... More

Was this review helpful? Yes 2
Shelby C, General Manager at BEST WESTERN Old Colony Inn, responded to this review
6 May 2013

Dear 5Tuna13, I am glad you had a chance to stay with us here at the Best Western Old Colony Inn. Yes we do try to have superior customer service and love taking care of our guest. Hope you come back and visit us again the next time you are in town. More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Friendly and Accommodating Staff”
4 of 5 stars Reviewed 11 April 2013

We stayed at this hotel for 4 days during one of the hottest weeks this spring - temps reached 90 degrees. As other reviewers indicated, this is an older property and is going to have its problems. The AC went out one night but was fixed by the next day. Without asking, we were refunded 1/2 the night's room rate.... More

Was this review helpful? Yes
Shelby C, Manager at BEST WESTERN Old Colony Inn, responded to this review
6 May 2013

Thank you for staying with us during our heat wave. I am so glad that our staff took such good care of you. We hope you enjoyed your time with us and that you come back to visit us soon here at the Best Western Old Colony Inn. More

Greeley, Colorado, Usa
1 review
“Nice hotel”
4 of 5 stars Reviewed 9 April 2013

Property is older, but true to the history of the area! While our room was comfortable we could hear hallway and outside noises. The shuttle service was amazing! Drivers were very friendly and helpful.

Was this review helpful? Yes

Review collected in partnership with Best Western

1 review
4 helpful votes 4 helpful votes
“Reasonable and conveniently located...”
5 of 5 stars Reviewed 27 March 2013

Was this review helpful? Yes 4

Review collected in partnership with Best Western

Wanda W, General Manager at BEST WESTERN Old Colony Inn, responded to this review
28 March 2013

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Warrenton, Virginia, Usa
1 review
2 helpful votes 2 helpful votes
“Best Western Alexandria VA”
4 of 5 stars Reviewed 26 March 2013

Quality hotel; however, minor problems were encountered: Desk lamp did not work, fan in bathroom was noisy and sink stopper did not work. Staff indicated they would make a rate adjustment for our next visit.

Was this review helpful? Yes 2

Review collected in partnership with Best Western

Wanda W, General Manager at BEST WESTERN Old Colony Inn, responded to this review
28 March 2013

Thank you for taking your time to give us a review for our hotel. I am very sorry you experienced problems. Letting our front desk staff know was a first step in having maintenance take care of the items. Please give us a call when you are coming back to the area and we will be glad to take care... More

Portland, Oregon
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Good location if you like to walk and we do.”
4 of 5 stars Reviewed 18 March 2013

Stayed at hotel last June with family. Wife and two kids age 15 and 17. Hotel was older but clean and beds were very comfortable. On On each floor, only three floors, they had a n area with refrigerator and freezer with all kinds of drinks, ice cream, snacks, noodles, cookies, granola bars. WOW! That's what our kids said. That... More

Was this review helpful? Yes 4
Wanda W, General Manager at BEST WESTERN Old Colony Inn, responded to this review
20 March 2013

Thank you for the great review. We are located close to so many attractions, Metro and the Airport. Our Free shuttle is a good way to travel if you do not want to walk. It sounds like your family enjoyed the walks around "Old Alexandria". We will look forward to a return visit soon. Wanda Walker General Manager More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not as Good as it once was”
3 of 5 stars Reviewed 2 March 2013

I've stayed at the BW Old Colony on business many times. Overall, it is clean, convenient & well run by a great staff. It is an older property, and not at all modern. But the previous owners compensated for this by making sure it was very clean, the beds were new & comfortable, the breakfast was above average, and the... More

Was this review helpful? Yes 3
See 8 more reviews by Brian D for Alexandria
Wanda W, General Manager at BEST WESTERN Old Colony Inn, responded to this review
4 March 2013

Yes, the hotel does have new owners but we are dedicated to maintaining a warm, inviting, and clean hotel. The hotel has the same staff members as previous. Many of the staff have been here for years and are dedicated to customer service. If your room was not up to par from previous visits I need to know so we... More

Harrisburg, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“New ownership - now bare basics”
2 of 5 stars Reviewed 23 February 2013 via mobile

When I started staying here last fall it *was* a great deal, but no longer. As pointed out, it is older & thin walled. Since the new owners took over, the snack area was discontinued, and not even vending machines were there for weeks. The workout area is in disrepair, and last week they stopped all Internet support. Forget free... More

Was this review helpful? Yes 3
Wanda W, General Manager at BEST WESTERN Old Colony Inn, responded to this review
2 March 2013

Thank you for your review. I am sorry you had a less than great experience at our hotel. We appreciate the time you took to give your review. Yes, the snack kitchen is no longer available. Management evaluate the cost of continuing it and it had become to costly for the property to support. However, we now have available a... More

Hammonton, New Jersey, United States
2 reviews
3 helpful votes 3 helpful votes
“Great hotel for a budget trip”
4 of 5 stars Reviewed 20 February 2013

I booked this hotel two months ago for a three day weekend for work. I chose this hotel because of the snack kitchen, hot tub, breakfast, shuttle and pool. When I got there I learned the hot tub and pool are no longer in use and that they are no longer stocking the snack kitchen. I was extremely disappointed that... More

Was this review helpful? Yes 3
 
 
BEST WESTERN Old Colony Inn
BEST WESTERN Old Colony Inn
4.0 of 5 stars 179 reviews
Enter dates 1 night 2 nights
 
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Additional Information about BEST WESTERN Old Colony Inn

Also Known As:
Best Western Old Colony Hotel
Best Western Old Colony Hotel Alexandria
Best Western Alexandria
Alexandria Best Western
Address: 1101 N. Washington Street, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotels in Alexandria
#9 Family Hotels in Alexandria
Price Range: $$
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BEST WESTERN Old Colony Inn
1101 N. Washington Street
Alexandria, VA 22314
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