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Comfort Inn Landmark Hotel Reviews, Alexandria

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Comfort Inn Landmark

2.0 of 5
6254 Duke St., Alexandria, VA 22312
Hotel amenities
Comfort Inn Landmark
11 traveller photos
Ranked #38 of 50 hotels in Alexandria
2.5 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    9
    21
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    19
    31
Date Rating
Naples, Florida, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“A pleasant stay and a great staff...”
4 of 5 stars Reviewed 22 May 2013 NEW

We moved to this hotel after finding the neighboring hotel where we were booked uninhabitable. What a surprise! The Comfort Inn was clean, nicely decorated, and well maintained. The desk staff - Nick who checked us in and Terrence who solved our computer issues - were polite, knowledgeable and helpful. The beds comfortable, pillows and sheets nice and clean. Housekeeping... More

Was this review helpful? Yes
S. Windsor, CT
Reviewer
5 reviews 5 reviews
“Was really happy with the rooms”
4 of 5 stars Reviewed 20 May 2013 NEW

after staying 2nights at a different hotel, WE were so happy with the Comfort Inn. The rooms were clean, the bathrooms too! the Staff Nick and Osman were helpful to all of us. The hotel shares the building with an Ihop and they give coupons for $5 off breakfast. The shuttle to and from the subway/train system was right on... More

Was this review helpful? Yes
See 4 more reviews by Erin H for Alexandria
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
22 May 2013

Dear Erin H, Thank you so very much for taking the time to acknowledge our 2 specific team members. They were so proud to be recognized by you and so am I! It is our goal to exceed our guests expectations and experience and by your comment it appears they achieved that mission. Thank you for choosing to stay with... More

Hilliard, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Acomadations and service”
4 of 5 stars Reviewed 12 May 2013

We had a very pleasant stay at the hotel everything was very clean. The hotel clerks by name Nick and Osman were very courteous and helpful. We would definitely stay again as this was my first visit to Washington and very enjoyable. Georgia Zetmeir and Dale Zetmeir

Was this review helpful? Yes 3
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
14 May 2013

Dear Mr and Mrs Z, I wanted to take the time to tell you Thank you so very much for acknowledging our awesome team members... I Must Tell You they are both so proud of both this comment (telling the world) and the one you took the time to fill out through Choice. (Very Important) I am so very proud... More

R
1 review
2 helpful votes 2 helpful votes
“"Please don't stop if you are in the area-Horrible"”
1 of 5 stars Reviewed 1 May 2013

Stayed ther recently and it was a NIGHTMARE!!! Low price tag but STAFF/GM "Laura Lee" customer serivce skills stink!!!! Day#1 Phone/refrigerator does not work Day#2 No water pipes burst No hot water. Guest were not notified water was off until you decided to use the water(NO notice to the guest) Laura Lee,GM told staff to tell the guest who asked... More

Was this review helpful? Yes 2
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
3 May 2013

Dear Guest, I apologize your stay did not meet your expectations. When you arrived, my front desk agent was checking in a guest however you were the only other person in the lobby and unfortunately when you demanded to have "whoever" was in the office to come out "right now" to check you in, the GM was on the phone... More

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Millerstown, PA
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
“OMG, the best”
5 of 5 stars Reviewed 30 April 2013

We have been made so welcome at this hotel. The manager personnally welcomed us to the hotel when we arrived and gave us so much great information about the metro and what we should see and what we should not waste our time on. The shuttle to and from the Metro is a plus at least with us. The shuttle... More

Was this review helpful? Yes
See 2 more reviews by joantnan for Alexandria
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
3 May 2013

Dear Joantnan, First I'd like to thank you for taking the time to put your experience with us in writing on TripAdvisor. It truly made my and the team's day. It was such a pleasure talking with you and helping you guys navigate our city. I know how it is when you go to a big exciting city with so... More

Fairmont, West Virginia
1 review
2 helpful votes 2 helpful votes
“Kind, helpful staff at check-in”
4 of 5 stars Reviewed 20 March 2013

Our room was clean. The desk staff, especially a young lady named Ericka,and a young man Osman, were the most polite, helpful young people I have experienced at a hotel/motel in a very long time. She went out of her way to help us with directions since we were not use to the area. Our room was well supplied and... More

Was this review helpful? Yes 2
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
26 March 2013

Dear WVMTN... Thank you so very much for taking the time to comment regarding your stay with us at the Comfort Inn Landmark! It's always nice to hear from our valuable guests who speak so highly of the team members! I have shared your fantastic comments with both members and they were so proud as was I! Thank you! That... More

Nashville, Tennessee
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Last Resort stay if your in the area.”
3 of 5 stars Reviewed 15 November 2012

Stayed here recently for a work trip. DC and Alexandria hotels are generally pricey around this time so I was trying to find a decent place close to everything without incurring the huge price tag. I found the Comfort Inn on the Choice Hotel website for a solid price. Im familiar with the area and knew where it would be... More

Was this review helpful? Yes 3
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
16 November 2012

Dear Bfree7, I am very are disappointed to learn that so many aspects of your stay were uninspiring and we fell short of your expectations as it's our goal to do all that we can to ensure our guests have a delightful experience, Please accept our apologies for any inconvenience you may have experienced, I am looking into your comments... More

Canton, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Decent, but don't over expect”
3 of 5 stars Reviewed 1 November 2012

I've stayed at this hotel a few times now (when my other choice in the area is booked out). This hotel is aged in many areas,, such as the paint and carpet. But that shouldn't hold you back from staying here. I have found that they really work at keeping it clean and in good repair. The staff has always... More

Was this review helpful? Yes 2
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
5 November 2012

Dear Ghosthiker, Thank you so very much for taking the time to comment regarding your stay with us at the Comfort Inn Landmark! It's always nice to hear from a returning guest. That means a lot to us. :) I want to let you know we're listening... I have reached out to our satelite company to see what we can... More

Virginia
1 review
5 helpful votes 5 helpful votes
“A HORRIBLE Experince at the Comfort Inn Landmark”
1 of 5 stars Reviewed 30 October 2012

This is to inform. My Internet connection was out until 11:30 PM. I spoke to their trouble shooting adviser on several occasions in return no results. Moreover, upon speaking with the front desk clerk in reference to the matter I noticed that my phone was not working and again no results. In addition, my coffee pot had soap in it,... More

Was this review helpful? Yes 5
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
1 November 2012

Dear Briana W, Thank you so very much for taking the time to write this review as well as speaking with me before you checked out. I truly apologize again for any inconvenience you experienced during your stay. I want to assure you the areas you expressed at check out were addressed and taken care of. Guest satisfaction is very... More

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
“Safe w/ltd Warranty”
1 of 5 stars Reviewed 24 October 2012

A $1.50 Safe w/ltd Warranty was assessed on my bill from this hotel. Although the charge has been removed from the bill by the hotel within the past 6 months, and by other Comfort Inn Hotels as recent as last week, the staff at the Landmark refused to remove the charge. This charge is a bogus, bait and switch addition... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review
25 October 2012

Dear JamesH, Thank you so very much for taking the time to write this review. I truly apologize that our $1.50 safe fee has inconvenienced you. The fee assessed is not a bait and switch, it's a fee we are charged from the company that installed and provided the safes as a security feature for all of our guests. I'm... More

 
 
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Comfort Inn Landmark
2.5 of 5 stars 100 reviews
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Additional Information about Comfort Inn Landmark

Also Known As:
Comfort Inn Landmark Hotel Alexandria
Comfort Inn Landmark Hotel
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria
Address: 6254 Duke St., Alexandria, VA 22312
Region: United States > Virginia > Alexandria
Amenities:
Business Centre Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 50 hotels in Alexandria
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Landmark
6254 Duke St.
Alexandria, VA 22312
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