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Embassy Suites Hotel Crystal City-National Airport

3.5 of 5
1300 Jefferson Davis Hwy, Arlington, VA 22202
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Embassy Suites Hotel Crystal City-National Airport
Ranked #13 of 48 hotels in Arlington
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376 reviews from our community

Traveller rating
    142
    147
    62
    20
    5
See reviews for
Families
160
 
Couples
46
 
Solo
21
 
Business
90
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Catawba, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Wonderful Hotel! All the staff were very welcoming and helpful. The room was very nice and all the acommodations very good. The breakfast was much better than I have had at similar hotels. The manager's reception was a great way to relax before dinner.

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Review collected in partnership with Embassy Suites Hotels

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

My daughter and I planned a trip to DC for her 17th birthday and a friend recommended this hotel. The price was comparable to many of the other hotels, but some of the things included made this a better value. One of the most convenient amenities provided was the free shuttle. The shuttle picked up at the hotel and at... More

Was this review helpful? Yes 1
Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
17 May 2013

Thank you for taking the time to share your experience. Happy 17th birthday to your daughter! We are happy to provide our guests complimentary shuttle to any point within Crystal City. Most other hotels only offer shuttle to the Metro and/or Reagan National and while we offer this too we also offer the area shuttle. Many of our guests find... More

Manchester, New Hampshire
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

For a large family get-together, Embassy Suites worked perfectly -- complimentary full breakfast was great; manager's reception allowed us to all get together without being crammed into a hotel room to do so; and the location is great with free shuttles to/from the airport; some restaurants; as well as to/from the Metro.

Was this review helpful? Yes 2

Review collected in partnership with Embassy Suites Hotels

Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
15 May 2013

Thank you for taking time to share your experience. The Embassy Suites amenities make it a perfect location for a family gathering. While other hotels charge approximately $20++ for a breakfast buffet, each guest at an Embassy Suites gets to enjoy it complimentary. Also, alcoholic beverages at a hotel bar can be quite expensive, but at the Embassy Suites from... More

Westport, Connecticut
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed here for a conference. When the conference was scheduled, Embassy Suites had a somewhat low end reputation in my mind. The hotel was very nice. Open atria (a la Hyatt-Regency) and glass elevators. Full breakfast buffet; happy hour; free Wi-Fi in the common areas; internet access computers in the lobby; indoor pool and gym (I didn't use either).... More

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Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
8 May 2013

Thank you for your review. I am glad that your perception of an Embassy Suites improved after staying with us. it is nice to read that you had a positive stay experience and enjoyed your suite. I appreciate you mentioning the Front Desk Staff as being friendly as they work very hard to ensure all of our guests have an... More

Brooklyn, United States
1 review
4 of 5 stars Reviewed 7 May 2013

Hotel nice and clean. Staff very attentive. Received group rate because conference was held in the hotel. Bedding needed to be upgraded. Mattresses not comfortable. Not much outside the hotel. Had to walk eight blocks to get to restaurants. Shuttles are available.

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Review collected in partnership with Embassy Suites Hotels

Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
15 May 2013

Thank you for your review. It is nice to read about your positive stay experience. I appreciate you mentioning the attentive staff as we try to meet all of our guests needs. Please follow up with me so I can obtain your suite number. We would like to look into the mattress as this is not a challenge our guests... More

Plattsburgh, NY
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2013

Embassy suites is usually a great place to stay. I found this hotel to be adequate, breakfast was good and the wait staff very pleasant, polite and accommodating. With exception of the initial reservation experience, where one employee was yelling at a person on the phone. Room was basically clean, with the exception of the bathroom. It was clean on... More

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
15 May 2013

Thank you for your review. While I am glad you stayed with us, it is disappointing to read that we failed to exceed your expectations. It is nice to read that you enjoyed breakfast and I appreciate you mentioning the friendliness of the staff. I can understand why you would find it upsetting to see an employee yelling at someone... More

Virginia Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

Hotel room very comfortable with good location (walking distance to restaurants, shopping and Metro. Evening reception very good; breakfast excellent (good selection of eggs, meat, potatoes, omelets, cereal, beverages, etc. Charges for parking and internet very disappointing - fly in to DC Reagan and take the shuttle or Metro (four block walk) and do internet at Starbucks.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
15 May 2013

Thank you for taking the time to share your experience. It is nice to read that you enjoyed your accomodations and found the location to fit your needs. Many of our guests appreciate having the option of walking to the Metro/Mall or taking the complimentary shuttle. The amenities of an Embassy Suites make the value of the rate nearly unbeatable.... More

Plymouth, MA
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 May 2013

We stayed here in April with our 3 children. The hotel was 100% full, but you would have never known it. We had minimal waits at the elevator, little to no difficulty finding a place to sit at breakfast or the manager's reception. We thought the included breakfast was excellent. The evening drinks were top shelf. Would have liked a... More

Was this review helpful? Yes 2
Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
6 May 2013

Thank you for taking the time to share your experience. It is fantastic to read about your enjoyable stay. April is an extremely busy month and I am so glad to read that the large amount of guests was handled in an efficient manner so you could still have a positive stay. The value of having the complimentary full breakfast... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 May 2013

This hotel was fantastic, the staff were fast and friendly, smiles everyday. They tend to your every need and always are professional. The closeness of the hotel to the Metro and attractions is fantastic. The room was awesome and the bed was so comfortable, I forgot I was not at home!!

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
15 May 2013

Thank you for your review. I am so glad to read that you had such a nice stay experience! It is appreciated that you commented on the staff as they work hard to please every guest - every time. We are fortunate to have a great location that is so close to the Metro and the Mall. We are happy... More

Cape Coral, Florida
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 30 April 2013

Nothing stands out for my time at this hotel. The rooms are nice the restaurant is fine with average or less than average food. The service is fair. At a meeting there the snack food was copious and fresh. The coffee was average. Overall it was an okay stay. None-the-less the DC price makes it hard to accept average in... More

Was this review helpful? Yes 1
Kevin_Feldman, Manager at Embassy Suites Hotel Crystal City-National Airport, responded to this review
3 May 2013

Thank you for your review. I am glad to read that you enjoyed your stay, but disappointed that you only found it to be average. We do our best to stand out from the crowd of hotels not only with our product, but also our service and I am sorry we failed to do this for you. Thank you again... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Free breakfast(9)
  • Business center(8)
  • Very nice(8)
  • Pentagon city(7)
  • Metro station(5)
  • First nights(4)
  • Friendly and helpful(4)
  • Long days(4)
  • Sofa bed(3)
  • Pentagon City Metro(3)

Additional Information about Embassy Suites Hotel Crystal City-National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Arlington
#14 Family Hotels in Arlington
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. ... more   less 
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites

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Embassy Suites Hotel Crystal City-National Airport
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