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Hotel Cristal Palace

3.0 of 5
Rua Francisco Otaviano 56 | Arpoador, Rio de Janeiro, State of Rio de Janeiro 22080040, Brazil (Copacabana)
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Hotel Cristal Palace
Ranked #154 of 197 hotels in Rio de Janeiro
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70 reviews from our community

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Traveller rating
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Date Rating
travellingwilbury66
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 May 2013 via mobile

There's something quite fawlty towers about this hotel. The staff were consistent(ly awful) during my stay - not rude or abrasive just slow and incompetent. My ac unit spent several hours steadfastedly refusing to blow cold air into my stuffy room before conking out and pouring a good litre of water over my suitcase on the floor below it. The... More

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See 2 more reviews by travellingwilbury66 for Rio de Janeiro
Guildford
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 May 2013

My rating of this hotel is completely based on the value for money of the rooms. Much of the negative reviews of this hotel are true (if not a little exaggerated), however many of them fail to identify that you can not get a decent room in Ipanema / this area of town for $125 USD per room per night,... More

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Santiago, Chile
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 April 2013

It´s a good ubication if you want to go to Copacabana Beach and also to Ipanema Beach, because both of them are near. But it´s a noisy street, because there its a lot of traffic. Also the rooms haven t a very good aislation. Breakfast is good but the place es very small. There is a jacuzzi on the top... More

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Sao Paulo, SP
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 January 2013

I (thankfully only) stayed there for one night, before New Year 2013. Location: at the end of Copacabana beach. Three blocks away from the beach. So not too bad in that respect. Room/toilets: not too bad for a three star hotel (if you are not picky), although the room was small. Beware if you've got trouble sleeping with noise. There... More

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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 26 December 2012

First, so I am very clear, you must be crazy to stay in this place. We booked this hotel based on location, thinking it close to both Copacabana and Ipanema. When we went to check in, the lobby smelled of urine. We were taken to our room, little more than a closet with A/C that did not work correctly, and... More

Was this review helpful? Yes 1
See 2 more reviews by t r for Rio de Janeiro
Chicago, Illinois, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 November 2012

Although the location is good, it is not worth it to stay here. The staff is rude and charged me an extra "tax" that wasn't included when I booked with Hotels.com, when hotels.com told me ALL taxes and fees were included. They clearly scammed me and treated us like we didn't know what we were talking about. The place badly... More

Was this review helpful? Yes 2
Buenos Aires, Argentina
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 September 2012

Just two blocks away from either Copacabana or Ipanema beach. The staff is really ophelpfull and nice. The breakfast bouffet on the top floor, has a wide virety of fruits, juices, pastries, breads and youghurts. Don't forget to try the delicious açai ! Rooms are small, but comfortable and clean.

Was this review helpful? Yes 1
See 5 more reviews by pini30 for Rio de Janeiro
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 September 2012

Perfect location, Room was very clean, Buffet breakfast was really awesome a lot of Fruits variety! staff were very helpful especially Roger and Mellow and they can speak English fluently. Highly recommended! Obrigado ^.^

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Tucson, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 August 2012

We needed a day room since our flight out of Rio was not until 11pm. I booked the room online for a very nice price. We dropped off our luggage at the desk around noon and spent the day at the beach since the room would not be ready until 2pm. We were pleasantly surprised by the staff after reading... More

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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 June 2012

Stained bed spread, non working air conditioning, constant construction, (think granite drilling on the other side of our room). This hotel should be shut down and remodeled. The woman at the front desk, said "of course its being remodeled" right, but they need to close down first adn not have guests stay at a construction site. I checked out early... More

Was this review helpful? Yes 4
 
 
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Additional Information about Hotel Cristal Palace

Also Known As:
Hotel Cristal Palace Rio De Janeiro, Brazil
Address: Rua Francisco Otaviano 56 | Arpoador, Rio de Janeiro, State of Rio de Janeiro 22080040, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Hotel Style:
Ranked #154 of 197 hotels in Rio de Janeiro
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A little beautiful hotel situated between Copacabana E Ipanema No Bairro Do Aspoador recently renovated with Italian style, near all the sightseeing in the city, we try to give the taste of a second house for your holidays. 24 rooms with all the comforts for your stay. ... more   less 
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Hotel Cristal Palace
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