I do not know who ranks Brazilian hotels. But, frankly, the criteria are completely different from the American ones. According to the American standards this hotel will never be ranked as four star hotels. This doesn’t mean that it is a bad hotel. It means that this is a three star hotel, and if someone goes there expecting to find... More

Excellent service, great swimming pool, really nice staff, entertainment organized in the hotel in the evenings, happy hour - free snacks in the afternoon, breakfast included even on the 1st day when we arrived before 7 a.m. and get the room and breakfast immediately despite the 11 am check in time, free Internet, good bye gift - Esmeralda is your... More

Best holiday ever!!! The hotel was everything we hoped for, starting with the Staff till the room's. the receptionists were full of tips and tour around and about the city, we went on a buggy trip through the dunes that had breathtaking views each stop with lagoons in the middle of the dunes. They have kids club and a recreation... More

I stayed there for 5 days with my family including my 15 years old son. The rooms have been really great in 5th and 7th floors with fantastic ocean view and to Morro de careca. The breakfast & dining room has been overloaded with people and with a terribly loud atmosphere of shouting guests (mainly children) with way too loud... More

The hotel is nice, the rooms are clean and well equipped. The staff could be better, but it´s not bad. The pool area is nice and location wonderful. The only problem is that the hotel has some recreation programs also at night, and they are noisy, what sometimes disturb the guests which are looking for a rest.

Horrible decoration, poor service and no maintenance. Due the music comming from the pool area it is impossible to rest in the rooms. The only favorable point is the location, but there are other hotels in the same place (certainly better!)

The hotel was simply amaizing. My girlfriend and I went for New Year 2010/2011, and we had the best time ever. The location is simply perfect, right in front of the best stretch of beach, exactly in the middle of a gorgeous open bay, with breathtaking views either side. The rooms are everything you could ask for; they are spacious,... More

Very disappointed in the food and elevators and the staff's lack of help

We have stayed for a week at this hotel and acommodations are very good with new and beatiful design furniture. I could confim since I had read at Tripadivsor that services were not excellent, because the staff are not attentive, but it's ok if you don't mind wait for services. I recommend all people to go to Natal. It's a... More