The apartments are very clean, the beds are new and the service is OK.
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The apartments are very clean, the beds are new and the service is OK.
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Hotel muito bom, com quartos grandes e confortáveis. Ótima cama, ótimo chuveiro, piscina, sauna, internet wifi grátis. Em geral, um bom negócio!
Very good hotel, with large and comfortable rooms. Great bed, great shower, swimming pool, sauna, and free wifi. Good value!
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Olá Bruno,
Muito obrigado pelo seu comentário.
Ficamos felizes em perceber a sua satisfação.
Estamos a disposição para recebê-lo sempre...
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This is a great hotel. Although you will not find all the posh of a 5 or 4 star hotel, the premises of Universe Flat has everything: a good pool with a quiet nice terrace, a good restaurant, 24/7 room service, cleaning/towel renewal every day, laundry service, a fitness room with some good equipment (dumbbells lack however), sauna and friendly...
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Hello Rene,
Thanks for your comment.
We are happy to know you prefer our hotel.
We will be glad to receive you back in our hotel.
Have a great day!
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The Universe Flat hotel is located on a quiet side street 2-3 blocks away al the action on the Paulista avenue. Very close to the MASP Trianon subway station. There are no stores or shops directly around the hotel. The hotel is a former apartment building, and if you set your mindset to "This is my personal apartment building on...
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Hello Chris,
Thanks for your comment.
We would like you to know that your suggestions were sent to the Manager of the hotel.
We will be glad to receive you back in our hotel.
Have a great day!
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We stayed here for 10 weeks during the time we were looking for an apartment in Sao Paulo. You will find no service at all in this hotel. Only 1 person speaks English at the reception and she is not there very often. We got an invoice everytime our bill exceeded 500 Reais and even they blocked our keycard until...
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Hello Nicki,
Thanks for your comment.
We are sorry for any inconveniences you may have had in our hotel.
We would like you to know that your suggestions about english speakers, breakfast, security and carpet were sent to the Manager of the hotel, but we would like you to know we are making improvements in our hotel. We would be...
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My wife and I stayed here for 10 days for her MBA classes and some sight seeing and although the hotel was OK, it is not in a great area. Not many of the front staff speak English and we actually had our laptop bag with her books stolen on the last day before we left in the lobby dining...
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unfortunately they allow to smoke cigars, pipes and any sort of bloody smokes - as I was informed by Roberto, receptionist
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Hello Cynthia,
Thanks for your comment.
We would like you to know we are making improvements in our hotel and we hope to have you back in our hotel.
Have a great day!
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My wife, daughter and I stayed at the Universe flat for ten or so days between last February and March. Although we enjoyed its location, we were really disappointed with the poor service quality and careless personnel, especially those two or three young women working at the reception desk. Rather shallow attitude towards their clients and lack of concerning when...
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Hello GE69267,
Thanks for your review.
We would like you to know that your comments were sent to the Manager of the hotel.
We would be very happy to have the chance to receive you again.
Have a great day!
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I agree with everything the previous reviewer said. However, some of the extras are very expensive. I just spent 100 dollars to wash seven shirts and a pair of pants using their laundry service, and the guys at reception charged me 10 dollars for 20 blank pieces of letter paper from their laser printer.
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Hello cpherzog,
Thanks for your review.
We would like you to know that your suggestions were sent to the Manager of the hotel.
You can always count on us to support you.
Have a great day!
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This was my fifth stay at this property! First as Parthenon then Matiz and now InterCity.
This is a great place to stay! Very nice breakfastbuffet. FREE Hi-speed internett. Lots of english TV channels (news and entertainment). Very nice staff, some speak english. As its name states you get a flat, one small bedroom and livingroom with a kitchenette +...
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Hello NorwegianTraveler,
Thanks for your comment.
We are happy to know you prefer our hotel.
We will be glad to receive you back in our hotel.
You can always count on us to support you.
Have a great day!
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