Very good hotel with big rooms and good service. I arrived early and they gave me the room a couple hours before check in time. The breakfast is very good with good cakes and fresh fruit. The location is excellent, Rua Frei Caneca is a safe but lively area very close to Avenida Paulista. Great choice in San Paulo. More

In general I rate the service as bad. I had a CONFIRMED reservation. When I arrived I was informed that they didn´t have a room for me. I showed the reservation confirmation and they told me that a confirmed reservation is not a guarantee of stay... Yes, that is the ONLY hotel in the planet that a "confirmed" reservation is... More

Things started badly and did not improve. I arrived at 10am from a long haul trip and hoped to be able to get into a room; the receptionist told me the room was available but if I wanted it before 2pm I’d have to pay for another night. I don’t think any hotel anywhere has ever told me that they’ve... More

The standard at this hotel and the service received was absolutely appalling and well below par! They need to lower their star rating and definitely the price. Shabby furniture, stale breakfasts, woken by construction workers each morning hanging outside our bedroom window, no internet service even though we paid extra for it, rooms not made up by time we returned... More

We stayed 2 nights and we had a very bad experience at this hotel... Although the room is spacious, there was plenty of dust (i´m allergic and had an asthma attack!), the furniture and bathroom are really old and the AC wouldn´t work, so we almost freezed inside the room during a cold snap in the city (this was the... More

Overall the Golden Tulip Belas Artes cannot be a recommended stay option for Sao Paulo. Although centrally located, the standards remain below what should be expected in today's competitive hospitality sector. During a recent cold snap, the room's heating was not working sufficiently to keep the bedroom temperature at an acceptable level and the first night was spent shivering under... More

I stayed 4 nights from March 16th and just returned two days ago. I checked in detail all the reviews in Trip Advisor and chose this hotel since it looked overall fine without any cheating or fraud record by hotel staffs. Also because there seemed to be no dispute record regarindg payment at this hotel vs. other hotels, since I... More

I spent three nights at this hotel from March 3 until March 5. Arriving there everything seems really nice. The lobby was pretty and the reception desk were courteous. Unfortunately as soon as I arrived in my floor, it seemed that I was in a different hotel....The hallways are dark and the paint are old and peeling off. My room... More

I stayed at this hotel twice (4 nights each time) over a two week period with a group. We had excellent service from the front desk staff, they were always courteous and friendly to all of us, and willing to offer recommendations for restaurants, clubs, and shopping in the area. The location near Paulista Avenue is ideal, and within easy... More