Stayed there 5 nights in November, having visited Formula 1, which is few metro stops away. The hotel is located 6-8 min walk from the nearest train station Granja Julieta. The hotel is average, no character, very square corporate feel, walls are grey, painting was 1 line, very "dead" feel. Room was cleaned daily. The keys never worked, the hotel staff said it is due to proximity to the mobile phones, they uncharge. Well if they do - change the locks system! It was annoying to go from 12th floor few times a day to recharge the keys. Breakfast was poor, only fruits were good. I noticed that in Brazil the main choice of breakfast are cakes. If you are not a big cake eater first thing in the morning you will have nothing much to eat there (maybe just fruits, like me). There are few restaurants not far from the hotel, reasonable quality, we ate there. The swimming pool and gym are a joke, gym like 2 sq meters room with nobody ever being there, and swimming pool is so small it is like a bath tub, noone there either. So, this facility is more imaginary, than real. I would probably stay there again, but not because I liked the hotel, but because it is close to the Metro station. Big Carrfour supermarket by the station is also handy to buy water, snacks, socket adaptors and whatever else, it is a huge supermarket. If you come from UK or Europe, your adaptors/convertors will not work! Brazil has very specific socket with 2 or 3 holes, but common converter does not fit, it is very narrow space. You will buy the narrow convertors for your devices in Carffour supermarket for 9 Real. Also having stayed in a few other hotels throughout Brazil I would say this hotel is overpriced for what it is, it is t least 2 times more expensive from similar rating/quality hotels we have stayed in Rio and other cities. Maybe they hyped up the prices due to Formula 1, but I did book well in advance. It is extremely difficult to get to this hotel from the airport. Unless you want to take a taxi for 200 Real approx, you will struggle on public transport. There is a bus from Airport to Tatuape station, and from Tatuape Metro station it is 3-4 Metro lines, depending on route you will take. It took us approx 2-2.5 hours to get to the hotel. Taxi is notorious to be very slow as well, due to traffic (it is 12 million people population here after all!). Public transport option is cheaper, the bus is under 6 Real (5.80 I think), and Metro under 4 Real (3.80 I think), so you will only spend 10 Reals per person coming here by public transport. Some stations have like 8 floors (!!!), so you will be going up and up the escalator for a while, it is very tiring.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.