Everything in this hotel is the best. It is priced accordingly. Therefore, will point out something various people had trouble with during our stay. Managing the TV. You have to switch the RC from TV to SKY and back...it is a mess. Everything else was very good.

Great Jardims location, huge rooms, gourmet restaurant (it's heritage), and fantastic service even better than the top HK hotels! On one trip, I left some old clothes (to be thrown away), only to find them cleaned when I check into my room a few months later! I've stayed here since it opened, and the standard and friendliness of the staff... More

Stayed here 3 nights as a treat paid for by a relative. It's is a high-end property with excellent service located in a very nice part of São Paulo. Rooms are large and nicely appointed. Shower was very large and sleek. Staff were very helpful. Doesn't come with breakfast but can be purchased at one of two restaurants located on... More

We landed on a Saturday morning quite early and had to wait two hours for our room to be ready but the receptionist was kind enough to offer us breakfast. The staff in the breakfast room are all extremely friendly and helpful. I love the interior design of the hotel which doesn't seems to age at all (this was my... More

This hotel makes it into my top 5 list. I would include the St. Regis in Florence, Park Hyatt Milan, Park Hyatt Paris - Vendome, and Palacio Duhau - Park Hyatt as the others in the list. The staff were helpful and courteous and contributed to an overall great experience. The whole hotel had a cool vibe, kind of a... More

The renowned family Fasano has never failed. After their long history of topnotch restaurants in Sao Paulo, they've gifted us with this fantastic hotel. It's just the perfect mix of Sao Paulo's Italian heritage and contemporary architecture. And service are simply great. Restaurant is sort of lacking charm, but cuisine is still the best in Sao Paulo. Anyway, My review... More

The hotel is extremely intersting with a unique style ! The restaurants with italian cuisine are the best in town. The room is confortable , chic and elegant with all the best amenities. But what really makes this hotel so amazyng is the service , probably the best one i have ever experienced . All the staff is efficient and... More

Luxury, good location, excelent service. Perfect. The rooms are sophisticated, breakfast excelent with a large variety of food. Wonderfull atmosphere, with good jazz in the bar. very confortable. its very personal, as the location is in a small street, what makes more intimate.

Hotel is on a little side street just a few blocks from top shopping area, it's very demure from the outside. Service is good and hotel rooms very nice inside. They have a spa, rooftop pool, restaurant/bar. Enjoyed the jazz nights with very intimate setting in the bar area. Really nothing negative other than they automatically took some clothes and... More