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All 273 Sao Paulo hotels »

Grand Hyatt Sao Paulo

4.5 of 5
Avenida das Nacoes Unidas 13301, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Hotel amenities
Ranked #2 of 273 hotels in Sao Paulo
4.5 of 5 stars 214 Reviews
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214 reviews from our community

    Trip type
Traveller rating
    141
    56
    11
    5
    1
Date Rating
traveldonna
Palatine, Illinois
Senior Reviewer
7 reviews
11 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

I stayed at this hotel many time the past few years for business trips. In general the service was great. The rooms are exceptional, food outstanding, nice gym, and able to get a spa appointment at the last minute. They went out of their way several times to get me a spare phone charger, shaver and other needed items. I... More

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aledcc
Sao Paulo, SP
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 14 February 2012 NEW

I’m a Sao Paulo native and never stood at the Hyatt before. I found out the hotel had a nice package (5 course dinner at any 3 restaurant, room and breakfast) and I decided to give this treat to my girl and I. It was really easy to book the room and information given on time. At my arrival at... More

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Jepfreitas
Sorocaba, SP
Reviewer
4 reviews
5 of 5 stars Reviewed 29 January 2012

Stayed there in October to watch eric clapton's concert,it was great the breakfast on the rooftop and the clun suite with an awesome view of the bridge and the WTC buildings. More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
8 February 2012

Dear Guest, Thank you for your review and for the positive comments about the Grand Club. All rooms in this category are located on the four upper floors of the building and have privileged city views. Additionally Grand Club guests have unlimited wi-fi Internet and access to the Grand Club lounge located on the 20th floor with private concierge, serving... More

fmayumi
São Paulo
2 reviews
5 helpful votes
5 of 5 stars Reviewed 27 January 2012

I chose Hyatt for the making off of my bride's day (my wedding) and also stayed for the wedding night. The service was perfect since the day that I know the hotel and the staff are well trained and educated what stood out in my choice. The hotel's atmosphere is both sophisticated and cozy and the rooms have a mesmerizing... More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
8 February 2012

Dear Mrs. Mayumi, We are honoured that you have chosen the Grand Hyatt Sao Paulo to celebrate such a special day. Thank you for sharing your experience at our hotel, it is a great pleasure to know that our facilities and the care provided by our employees made your wedding night so memorable. The fact that we can offer our... More

lluviaxlluvia
Madrid, Spain
Senior Contributor
36 reviews
28 helpful votes
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

We go often to Brazil and Sao Paulo to work. This time again we experience the Hyatt Hotel. We stayed in a suite on the upper floors. The whole room was perfect: the size, beds, blankets. They had a great runner who went to the bathroom, which was very providential, for had lots of bags. The bathroom was excellent, with... More

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RenataBiancalana
Sao Paulo, SP
Top Contributor
100 reviews
5 helpful votes
5 of 5 stars Reviewed 22 January 2012

I stayed there a couple of times and both the rooms and the service were great. The amenities are from Granado. The only negative point is the traffic in front of the hotel during week days. More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
8 February 2012

Dear Mrs. Renata, It’s great to know that you decided to return to our hotel, this is the greatest proof that you enjoyed your stay and approved of our facilities and service. This makes us flattered, thank you! Unfortunately Sao Paulo is known for it’s heavy traffic and currently there are no more peak times or pre-established routes, so our... More

nuviBlumenau
Blumenau
Senior Reviewer
10 reviews
9 helpful votes
3 of 5 stars Reviewed 15 January 2012

The hotel is good and the employees are likeable. Location was excellent for my intentions. But rooms aren't so good for de hotel level. More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
26 January 2012

Dear guest, Thank you for your review and sharing your opinion with us. On behalf of the team of Grand Hyatt Sao Paulo I appreciate your kind comments to our dedicated employees. All rooms have been specially designed to offer our guests the ultimate in comfort, convenience and functionality, and the latest in technology and design. Therefore we would like... More

statestreet75
boston
Top Contributor
50 reviews
19 helpful votes
5 of 5 stars Reviewed 13 January 2012

Hadn't been to the Hyatt SP for about 9 months as their price point is often times a bit higher than the Hilton, my other choice located 3 blocks away. Delighted to see that the hotel is still as nice as I remembered with attentive staff, evening turn down service (try getting that in most USA hotels these days). The... More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
26 January 2012

Dear Guest, It was a great honour to receive your review and to know that we are your favourite hotel in São Paulo, thank you. I would like to inform you that the Grand Club rooms also offer complimentary high-speed wireless Internet access and one-hour use of the Club Lounge meeting room (subject to availability). We hope to welcome you... More

ArunGupta
San Jose, CA
Contributor
13 reviews
6 helpful votes
5 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

I've stayed at this hotel multiple times over the past few years and have enjoyed it every time. The hotel rooms are very nice and specifically the showers are really good. The breakfast buffet is excellent with a great variety and you can also ask them to cook something of your taste. They serve a variety of fresh juices in... More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
26 January 2012

Dear guest, Thank you for your review and for highlighting so many positive points experienced during your stay at our hotel, your opinion shows us that we are heading in the right direction. Your satisfaction is our greatest reward and encourages us to continue pursuing the excellence of our service. Sao Paulo is the most vibrant city in South America;... More

Traveler2005
New York
Senior Contributor
29 reviews
65 helpful votes
5 of 5 stars Reviewed 19 December 2011

Just returned from three night stay - no problems with airport pick up or drop off, ate multiple meals at the hotel very happily, technology always worked, the staff were friendly and the bathroom soaps were lovely. No negatives, other than the cost. More

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Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
26 December 2011

Dear Guest, It is a great pleasure to know you enjoyed your stay at Grand Hyatt Sao Paulo, our services, customer service and products. We hope you return soon to Sao Paulo and grant us the honour of visiting us again. Thierry Guillot – General Manager More

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Grand Hyatt Sao Paulo Also Known As

  • Sao Paulo Grand Hyatt
  • Hyatt Sao Paulo
  • Sao Paulo Hyatt
Address: Avenida das Nacoes Unidas 13301, Sao Paulo, State of Sao Paulo 04578-000, Brazil

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