Sheraton Sao Paulo WTC Hotel

Also Known As:: Sheraton Sao Paulo; Sheraton Sao Paulo WTC Hotel Brazil

Address: Av. Das Nacoes Unidas, 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-903, Brazil (Formerly "Gran Melia")

Region: Brazil > State of Sao Paulo > Sao Paulo

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#17 Family Hotels in Sao Paulo

#17 Luxury Hotels in Sao Paulo

#27 Business Hotels in Sao Paulo

Price Range: $$$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Located in the heart of Berrini region where you can find major corporations headquarters and wide range of entertainment,dining and shopping, the hotel offers 296 world-class accommodations. Out of these, 67 are decorated by renowned architects composing the concept of “Design Hotel”, where guests can have a different experience every stay.Special Services: pillow menu,personal closet, free internet,swimming pool, Sheraton Fitness, in room fitness, in room spa, restaurant partners bills paid at check out, Bike it!, meeting rooms for hire and Sheraton Love That Dog Program. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Media 8, Inc., Cheap Tickets, Venere, Priceline, Tingo and HotelsClick so you can book your Sheraton Sao Paulo WTC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

KKat_NYC

Senior Reviewer

10 reviews

8 hotel reviews

Reviews in 8 cities

5 helpful votes

“Loud, loud, loud & party on”

Reviewed 15 June 2013 NEW

Arrived 3 days ago and exhausted. I am on the second floor over looking the pool. "how pretty" I thought (at 4pm). At 2am the music started, not soft and pleasant music but the loud type with the base that makes the walls shake. it then got louder. I have been kept awake every night, no sleep and in no... More

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Capodicapi2

Rosario

Top Contributor

65 reviews

65 hotel reviews

Reviews in 42 cities

31 helpful votes

“Good, but extremely pricey!”

Reviewed 6 June 2013

The room is big but a bit outdated....the gym is OK, and the location is fine ONLY if you're travelling for business purposes. However, it is extremely expensive....and I don't think it's acceptable the extra WIFI charge. For what I paid, next time in Sao Paulo I will look for better options.

Dear guest, Thank you, thank you for your review. I know how busy you must be and taking some time of your schedule to share your experience is a gesture that we much appreciate. We value your opinion as it is the key towards improvement. Wireless Internet here, at the Sheraton São Paulo, is free to all guests. You can... More

Martin B

Zurich, Switzerland

2 reviews

2 helpful votes

“Design Lounge”

Reviewed 30 May 2013

Outstanding service. Very friendly and helpful staff. Rooms at design level are all individually and differently created by interior designers. Tasty appetizers during happy hour on the design level lounge with attentive service, particularly Ivaete e Roberto

Was this review helpful? Yes 1

Dear Martin, Thank you so much for your review! Ivaete and Robert are very happy to learn that they have exceeded your expectations and provided you with the best service we are known for. Our Design room are really special. I agree with you. The sense of being home and having different rooms every time you visit is what makes... More

rcrafte

Redmond, Washington

Contributor

17 reviews

11 hotel reviews

Reviews in 11 cities

18 helpful votes

“Avoid if you need to sleep”

Reviewed 29 May 2013

Summary- There is a club in the hotel on a high floor that is open until 4am and plays very loud music. I managed 1.5 hours of sleep and calling the hotel staff twice didn't help. Hotel all up- It's a decent Sheraton, nothing below par necessarily, nothing above par. Food- I ordered dinner there and the food arrived cold... More

Dear guest, First, allow me to thank you for taking the time to share you thoughts with us. It is beyond important that we have access to the kind of experience our guests are having while staying here and rest assured that we are trully sorry for the bad impressions you carried from our Hotel and services. We are dedicated... More

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mfrk

PacNW

Senior Contributor

26 reviews

21 hotel reviews

Reviews in 22 cities

8 helpful votes

“Far from intl airport and downtown...”

Reviewed 25 May 2013

...but if you're in Sao Paulo for a conference the location can't be beat. My work was in the city so it was a while ride on the Metro. The pool was "open" but not a single staff in site and bar was closed. Staff very friendly and helpful. Taxi drivers outside could speak English well enough. Rooms very large,... More

Dear guest, Thank you so much for your kind review. I do agree with you. We are a little bit away from the airport, but if in town for business, our Hotel is strategically located in the best of the Berrini region, near all malls, offices, bars and main districts in São Paulo. As part of Starwood Hotels, we value... More

Gary S

Sao Paulo, SP

1 review

“Look elsewhere”

Reviewed 21 May 2013

This is for an "executive" room. Rooms are what you would expect for a Sheraton. Service is, alas, even worse than you expect for Brazil. I asked for an executive room with a king sized bed, as I am taller than a normal bed. Once here they do not seem to care that this is unavailable, and go so far... More

Dear guest, Thank you for sharing your experience with us. Even when negative, your comments are beyond valuable as we read and learn from every one of them. I am sorry you have not experienced our true level of service while staying with us and please rest assured that you are extremely important to our Hotel, Brand and Company. My... More

SickofRain

Seattle, Washington

69 reviews

Reviews in 18 cities

33 helpful votes

“Great location, but too expensive for what you get and need”

Reviewed 19 May 2013

The hotel is very well located, and that's probably why it is so expensive. It is not worth what it costs. The pool is not great, the gym is a joke. The room was very good and big. The restaurant is ok, but instead of eating there, just take the 100 yard walk and go to the eating area of... More

Dear Guest, Thank you so much for your review! Our staff is glad to learn that you had a positive experience while staying with us! Location is the key to every business and we are blessed with that advantaged. Located inside of the World Trade Center Sao Paulo, our Hotel has a lot of good restaurants and bars inside of... More

Jorge Horacio A

Rio de Janeiro, RJ

“Better that expected”

Reviewed 15 May 2013

I know and normally use the Sheraton outside Brazil, and always had a very good experience in the chain, but if I am using the restaurants of the Sheraton at Rio in their two locations, Vidigal and Barra and had very good experience with the food and the service it is the first time I had used the Sheraton in... More

Review collected in partnership with this hotel

Dear Jorge, How nice it is to see you had a great experience while staying with us! Starwood Hotels and Resorts has its foundation on customer service and all we want is for you to leave our properties with a smile on your face. Whether you are just having a meal in one of our famous restaurants or relaxing by... More

Jeff R

Stittsville, Canada

44 reviews

25 hotel reviews

24 helpful votes

“Excellent Hotel in Sao Paulo, Great Business Location”

This is the first of two reviews, as I've stayed here twice in different rooms. This focuses on a Club-Level room experience, over a period of 11 days. I'd previously stayed on Paulista Avenue on business trips, but a change in office location for Oracle resulted in my trying to find new accommodations in the Brooklin Novo district. Although a... More

See 2 more reviews by Jeff R for Sao Paulo

Dear Jeff, The entire staff of the Sheraton São Paulo WTC Hotel is honored. Honored that you took the time to right this beautiful and complete review of our property. Honored that you described our services in a way that nothing more is needed to imagine different locations and feel exactly what you felt while staying with us. Honored that... More

leapn

Toronto, Canada

79 reviews

Reviews in 32 cities

47 helpful votes

“Good Service & Location”

Reviewed 11 May 2013

This hotel is in a good central location, staff are very attentive and helpful. the pool is nice but kind of an odd location, it has been squeezed in between towers so sun is only there for a short time and you have to walk through a meeting area in your pool attire which felt awkward. It is attached to... More

See 3 more reviews by leapn for Sao Paulo

Dear leapn, We are honored that you reserved some time to share your experience here on Trip Advisor. As you know, guest's reviews are beyond important to hospitality, specially here at the Sheraton São Paulo, where your comments are taken very seriosly by every member of our staff! We would like to thank you for your words and for staying... More

1-10 of 206 reviews

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Sheraton Sao Paulo WTC Hotel Reviews, Brazil

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