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All 28 Borovets hotels »

Hotel Lion

# 21, Borovets 2010, Bulgaria
Hotel amenities
Ranked #1 of 28 hotels in Borovets
4.0 of 5 stars 118 Reviews
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118 reviews from our community

What travellers say about this hotel
  • Shuttle buses(5)
  • Very good(4)
  • Half board(3)
  • Bar area(3)
Traveller rating
    40
    54
    11
    10
    3
Only show reviews for Family (34) | Couples (34) | Business (3)
Date Rating
110769
1 review
5 of 5 stars Reviewed 18 February 2012 NEW

My family and I have just returned from a weeks stay at the lion hotel. Unfortunatly my little boy became quite ill as soon as we arrived and I can only thank the staff for their help in looking after us especially with regards to arranging doctors visit and help with the translation. With regards to the hotel it's self... More

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zackattard
Westerham, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

The location is a little remote but this is good thing. The room walls are I little thin so you can hear the people next door, but the room rate was so cheap what more do you expect. Great service, very clean and very warm. As for the slopes. The gondola side of the slopes are very good and not... More

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tambalinakate
Colchester, United Kingdom
2 reviews
3 helpful votes
5 of 5 stars Reviewed 8 February 2012

We stayed at the Hotel Lion for a week in Feb 2012. We were very impressed with how clean the hotel was, and found the staff to be very friendly and helpful. The food was gorgeous, and there was always a great selection. We went half board, so we ate our breakfasts and evening meals at the hotel. I am... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
10 February 2012

Dear Valued Guest, Let me take the opportunity to thank you for your genuine feedback. We appreciate you taking the time to write about your delightful experience at the Lion Hotel. Providing highest quality of service and going the extra mile is our primary goal and your recognition of our efforts is trully rewarding for us. Once again, thank you... More

My223355
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 4 February 2012

We stayed at the lion hotel borovets in January 2012. We were impressed with the hotel. The food was good and there was always something that we wanted to eat. There staff we helpful. The hotel was always clean and the open fire in the entrance bar was very welcoming. The hotel is about 1km away from the main ski... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
5 February 2012

Dear Valued Guest, Thank you for taking the time to write about your deightful experience with the Lion Hotel Borovetz.. We appreciate your loyalty to our hotel and your positive comments are trully motivational for us, since they serve as an evidence that our efforts in providing high quality customer service are recognized by our guests. The location of our... More

Unknown_Wanderer
UK
2 reviews
5 helpful votes
2 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

When we first arrived we were put in a room that didn't have a window only 2 skylights that were covered in snow. We complained and were moved to another room but we then found makeup all over the towel rail in the bathroom. The following day we discovered there was dried blood on the quilt and a used shower... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
1 February 2012

Dear Valued Guest, Thank you, for sharing with us your thoughts about the services and facilities experienced during your stay at the Lion Hotel Borovetz. I regret the fact that your impression about our hotel was not up to your expectations during your last stay with us. Please accept my sincerest apologies about our shortcomings and our failure to meet... More

muckymaz
Scotland
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

the Lion is a great hotel. Food excellent. Rooms spacious, warm and clean. Staff very friendly and helpful. The hotel is situated a 5minute mini-bus drive from the ski centre and the gondola station to get you up the mountain. Borovets is a great place for ski beginners and intermediates, and great place for a family holiday. Neilson reps very... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
31 January 2012

Dear Valued Guest, I would like to thank you for your positive comment and feelings and I’m very happy to see you have enjoyed your stay with us and that your expectations have been fulfilled by our staff, hotel facilities and resort environment. Thank you again for sharing your thoughts and impressions from your recent stay at the Lion Hotel... More

tvrtez
west midlands
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012

Me and my boyfriend have just come back from the lion hotel and when looking at what was round the hotel we was told it was 10 min walk to shops bars and slope but it is about 20 mins, the service in hotel is not great when we first got there we went to bar in resturant for a... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
31 January 2012

Dear Valued Guest, Please accept my sincerest apologies for the inconvenience experienced during your stay. Through responses like yours we can continue to improve our standards and I would like to thank you once more. In regards with all the issues mentioned in your review I would like kindly to inform you that recovery action has been consequently taken and... More

PKB7
Surrey, UK
Senior Reviewer
7 reviews
8 helpful votes
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Myself and my husband have just returned from the Hotel Lion, having spent 7nights there. The hotel is great value for money - we've stayed in a number of 4*/5* hotels across the world, and whilst I wouldn't say this is luxurious it's definitely fit for purpose - clean, warm (sometimes too warm!), decent food and one of the better... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
30 January 2012

Dear Valued Guest, I would like to thank you for the time taken to share such a positive impressions from your recent stay at the Lion Hotel through Trip Advisor. I am very pleased to see that you have enjoyed your stay with us and I would like to assure you that we will continue to do our best in... More

munch2much
south wales
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 29 January 2012
3
people found this review helpful

Brilliant week at the Lion in Borovets! In summary, if you're on a budget & you want a chill out & relax away from the hustle & bustle of the resort centre, then this is the place for you. Personally I think its the best value for money in Borovets. For the price we paid I don't think I could've... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
30 January 2012

Dear Valued Guest, I would like to thank you for your positive comment and feelings and I’m very happy to see that all nine of you have enjoyed your stay with us and that our staff and facilities have fulfilled your expectations. Your comments sound even better because they are coming from hospitality professionals. It’s harder to please people who... More

BroadcastEngineer
St Austell, United Kingdom
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 27 January 2012
4
people found this review helpful

My wife and I stayed here two years ago. When planning to come back out here we investigated other hotels closer to the slopes that the Lion but nothing seemed to compare for the price or facilities. There is one five star hotel that we considered but having contacted reps that we had stayed in contact with who all said... More

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Ivan Kolaksazov, General Manager at Hotel Lion, responded to this review
29 January 2012

Dear Valued Guest, I am very pleased to read you have enjoyed your stay with us at Lion Hotel, Borovetz. I would like to assure you that we will do our utmost to meet and exceed your expectations and definitely being the best hotel in Borovetz. And for guests like you, keeping their faith in our promise we will continue... More

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Hotel Lion Also Known As

  • Hotel Lion Borovets
Address: # 21, Borovets 2010, Bulgaria

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