when we booked the Ela, the reviews were all good, then as our holiday date approached the reviews started to worry us...........but we were pleasantly surprised. The rooms are small and compact (we had 3 small doubles which are the cheapest rooms), but they had sufficient space and we were only in our rooms to sleep. The beds are small... More

This is an ok hotel if you are happy with the basics. The beds are cheap - mine had a hardboard base which was cracked - not very comfortable. The cleaners gave us fresh towels most days but never changed the bedsheets. The food was adequate - get to the hall early for the hottest food. There is a microwave... More

I booked the holiday to bulgaria for my Husband 22nd birthday present. We have both been to bulgaria 3 years ago and loved it. I booked it in Nov 2011 for January 2012 flying from Birmingham. I looked at reviews for this hotel and they didnt seem all that bad so i thought id book for there........i wish people would... More

Yesterday i arrived at borovets for the season opening and i fiound a lovely hotel near the liftstation.today was an ecxelent day for riding the tracks were perfect and all was tax free! when i arived at the hotel the welcome was good,the people were friendly and helpful.the resturant was awesome great food and service.now im staying at the lobby... More

I stayed at this hotel in January 2012 and found it to be alright. When we arrived we were checked in and as our flight was delayed they had let us into the food hall especially which I thought was good. Food was basic but edible and I always found something I liked. It wasn’t hot, it was lukewarm but... More

Loved it, hotel was great. Nice clean rooms, maid service every day. Really friendly helpful staff. Food was good and something different every day. Been to Borovets 9 times. Definately one of the better hotels to stay at. All iin all a great holiday.

stayed in the ela week off 18th feb 2012 cant fault the place! friendly staff, hot, hot water, clean has a gym sauna steam room what more do you need! its close to resort 5 min walk to pick up ski equipment or you can take it hom and leave it in there ski room then its a 2 min... More

Second time staying at the Ela. Its functional and worth its money. Good situation, close to cable car, lifts and bars. Its not the ritz, but some in our party were having problems in the larger hotels with very noisy stag parties, so I would say I had a good stay. Food seems to be usual bulgarian hotel food, cheap... More

Went early feb 2012. The hotel rooms were really nice, very spacious, with a fridge, TV, Hair dryer. Rooms were always nice and hot along with the showers always hot water. The Hotel bar was ok for a quick drink not very cosy to sit in and you could smoke in the bar, As I am non smoker I was... More