We stated in a Holiday Inn Express in Bessemer Alabama and the experience was terrible. I arrived at the hotel a little bit after 6pm. I checked in and paid for the rooms in cash when I arrived. I got my keys and went to my room, only to find that the bathroom was dirty and not cleaned. I got... More

I used the hotel's meeting room for an all-day seminar. The room, and the hotel, were both beautiful, clean, well furnished and maintained, and modern in their colors and furnishings. I was surprised when the manager came into the room after my meeting to take measurements--they were planning to remodel and upgrade to granite counter tops and comparable finishes! I... More

We recently stayed at this Holiday Inn, and were very satisfied!! Room ( king room) was spacious and very clean. Lobby and breakfast area were clean and updated. Breakfast was great!! Large selection of food!! They even had french toast!! This hotel Does have smoking rooms ( another plus for us), so room did smell like smoke. Windows do not... More

I booked this hotel because of the location and that it was fairly new. Be warned the rooms are small and bathrooms are nothing special. I was surprised as I have stayed at other hie before and expected more for the price.

I travel extensively on business and am at the highest tier for this hotel chain's rewards program. I have traveled using many chains across the entire Southeast US and I will never stay at this hotel again. I checked in late and went to bed relatively soon after I unpacked. When I woke the next day, I opened the curatains... More

I spend about 250 days a year for work in a hotel and about 95 percent of those are in a Holiday Inn. I have spent alot of time in this particular location and I will say its one of my favorites. Anita and her staff are top notch. Hotel is very clean and well kept. I cant say enough... More

We typically seek out HI Express for the cleanliness, comfy beds, and fantastic breakfasts. First the goods: The staff were nice and we were happy to have a fridge in our room. The bads: The bed just wasn't as comfortable as they usually are, the pillows were horrendous! The were squishy and lumpy. I brought it to the receptionist's attention... More

Went away for a day to visit a friend that was coming into the Birmingham area for buiness. Although it was one day and night, it was an enjoyable time. There are several restaurants in the area, we chose Applebee's for our dinner, it was within walking distance. I would recommend this hotel to anyone.

When I approached the reception desk, the hostess did not greet me, just left me standing there. When she did finally acknowledge me, she says "how may I help you" with a tone as if I was loitering on the property instead of trying to check into the suite we reserved. The next morning we slept in with the DND... More