I want to start off with the excuse we were given at check out after calmly stating we would never return. "We are currently renovating our rooms I hope you return." There was never an apology. I also left a review with the website... and I have heard nothing. Walking into the room it smelled like smoke and the room... More

My husband booked a surprise anniversary stay at this property with a honeymoon package. The room had recently been renovated and still had the fresh paint smell. The bed and the room were every bit as nice as could be expected for a 4-5 star hotel. The tuxedo strawberries with champagne were delicious although a little later than we had... More

We checked in at 1130 on a friday and were assigned a room on the 5th floor, which is under innovation. The room was wet moldy smelly and the A/C sounded like a jet engine. When asked to move it took 30 minutes with me having to figure out the key system for the staff. The new room was nice... More

We stay at the Wynfrey about 3-4 times per year however our last visit we were exceptionally surprised by the recent (incredible) renovations! WOW! The room was beautiful, and everything was new. You must see it to believe it. It's just beautiful! Hotel staff from front desk to housekeeping were helpful and friendly. Our room service order was delicious and... More

Compliments to Front Desk Taylor @WynfreyHotel Friday evening, 10 May! Your Exceptional Service IS Greatly Appreciated, Lady! Recent renovations at The Wynfrey are elaborate. Yet, what stands out at The Wynfrey is the Exceptional Service! The Wynfrey cares for its guests and customers! #ThanksWynfrey @TripAdvisor

My wife and I spent two nights here in late March for a conference and enjoyed our stay. It is convenient for shopping since it is attached to the Galleria. There are restaurants of various types located in front of the hotel as well as a Shula's Steakhouse in the hotel. Everyone I had interaction with was nice and helpful... More

I've stayed at the Wynfrey many times through the years, and I'm disappointed that the recent renovation wasn't as good as hyped. It was a really nice hotel years ago. Now It's just so so. The price of the room is higher than the actual value. I wouldn't try to dissuade anyone from staying, but if you're looking for a... More

I stayed at this hotel on a five night business trip. First let me say that the location is fantastic - literally part of a huge mall that has just about any store you could want. Also a perk - the Starbucks literally across from the hotel and open at 7 AM! The hotel is in the middle of remodeling... More

I'm from Alabama...and the Wynfrey was "the" place to stay....I have stayed here many, many times...and after today (I'm in my room now) this will most likely be the last.....what's wrong you ask...well, My television is analog...the receiver is digital...meaning that ALL the channels are snowy. My remote didn't work..after two attempts the maintenance guy got one that worked...I have... More