Booked this hotel because I had an early international flight and they offered shuttle service and it is closer to the airport than my house. Called before I made the reservation online and made sure that I could stay at there property the night before my departure and take use the shuttle service to and from the airport, even though...
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Hello, travelinglady12. Thank you for sharing your concerns with how your airport pick up was handled. Unfortunately, our team members never should have committed an airport pick up for you since, as noted, you were not staying at the hotel upon your return. However, based on your comments, it could have been handled better. Your experience has been used as...
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Nice hotel. Spent a few days there on business. The front desk staff is very welcoming. So welcoming it throws you off. Nice touch. I would not change this aspect at all. Rooms are comfortable and well maintained. Health club is well appointed albeit a bit on the small side.This was the busiest hotel gym I have ever saw. I...
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Hello, leroyk! Thanks for taking the time to write such a great review! I've shared your very kind words with our front desk team, and they're thrilled to have made such a great impression on you.
With all of the Birmingham business travelers that stay at our Birmingham Hilton hotel, it is true that our fitness center gets busy. The...
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My motto is when in doubt choose Hilton. I have never been disappointed with my stay at a Hilton. This hotel was no different. It is in a great location. The beds were comfy & clean. The room is tastefully decorated & the tv is nice. Like the fact there is a desk too. They were priced about the same...
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Greetings, Amee20! Thank you for your feedback. It's great to hear that your experience at our Birmingham Hilton hotel lived up to your expectations. As a Senior Contributor, you're clearly very well traveled so input like yours is invaluable.
I hope that when your travel plans bring you back to Birmingham, we'll have the opportunity to welcome you again. All...
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We had great service from the desk staff who checked us in, to the restaurant waitress and the bartender. Everyone went above and beyond to make sure we were comfortable and well taken care of. Can't say enough about those 3 women, I just wish I had checked their name tags.
The room was spacious and had nice decor. Only...
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Dear NOLAmeow,
Thank you for taking the time to write a review and answer my questions about your recent experience at our Birmingham hotel. I've shared your comments with my team and we're looking into your concerns about your bed as well as the pay-per-view movies. I'm also going to share with our guest service associate that checked you in...
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This is by almost all standards a very mediocre hotel. I don't care which name is on the front - it won't change the hotel one iota. The accommodations are average. There is absolutely nothing which sets this hotel apart from any other large hotel one might want to stay in for business purposes. This is the second stay here,...
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Reviewed 12 August 2010
Greetings, gol10go4! Thank you for taking the time to write another review of our Birmingham hotel. Although it is disappointing to see that your overall impression hasn't improved much since your last review, I do hope that you'll continue to give us the opportunity to serve you while in Birmingham. I've shared your restaurant feedback from this review and your...
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It's hard to come up with anything this hotel could do to make your stay nicer. The bed was very comfortable, the TV worked and even though it didn't have a 100 channels it did have all the news networks a business traveler needs. They provide you with complimentay newspapers (including the WSJ). And, their hotel restaurant and bar are...
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Dear frankhurtte,
Thank you for your feedback. It is great to read that your enjoyed your stay, and I hope that when travel brings you back to Birmingham, we'll have the chance to welcome you again.
Director of Sales
bhmpp_ds@hilton.com
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I just spent a week staying at this hotel for a conference. The walls are paper thin and you can here the tv from the next room, as well as every time a door opens down the hall. The location was awful. On the outskirts of town with nothing of interest nearby. There were a couple of lousy places to...
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Dear Redlands66,
Thank you for taking the time to share your thoughts about your recent experience at our hotel. It sounds like our team members did not inform you of or you did not have the opportunity to take advantage of the hotel's complimentary shuttle service within a 5-mile radius. In addition to the restaurants and bars in the Colonnade...
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Stayed at this Hilton for a work/NASCAR weekend in October and was really happy with the place. I have never encountered a more friendly front desk staff and I was shocked to hear one of them refer to me by my first name the next day when the hotel was clearly sold out and extremely busy. Standard Hilton room with...
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The rooms were clean and nicely decorated. Your standard Hilton room and building. But the staff is what set this property apart from others like it. They were extremely polite and very helpful. They went out of their way to be welcoming and help us. We were happy with our choice to stay here. Especially as Hilton Honors members -...
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We stayed two nights over the past weekend. Staff was very helpful and friendly. Rooms were clean and quiet even though hotel was very busy. Breakfast buffet was very good. Close to nice shopping area, The Summit, as well. Would definitely stay there again when in Birmingham!
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62 Reviews
86 Reviews
