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All 45 Guayaquil hotels

Hotel Palace Guayaquil

3.5 of 5
Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
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Free breakfast with your stay
Hotel Palace Guayaquil
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Ranked #1 of 45 hotels in Guayaquil
Most recent review
4 of 5 stars Reviewed 18 June 2013
MrBurro New York City, New York
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105 reviews from our community

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New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 June 2013 NEW

The hotel was adequate - decent sized room and amenities. We asked for a non-smoking room, but someone had obviously smoked in it. We were promptly changed to another room - they were very accommodating. The receptionist spoke good English and the other staff were not as versed. The restaurant was decent and was one of the few restaurants open... More

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Phoenix
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 June 2013

After staying at the Mansion del Rio when I arrived in Guayaquil two weeks ago, I decided to try out the Palace for my last day in Ecuador before heading back to the States. The Palace is a very professional and efficiently run hotel. Scheduling online was very easy and my follow-up emails were promptly returned. When I checked in... More

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See 3 more reviews by JSRPhx for Guayaquil
Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
4 June 2013

Dear Guest: Thank you for staying with us. We are glad to know that you had the opportunity to choose a hotel and you chose us. It is very satisfactory to read that you enjoyed our attention to detail. The terminal displaying flights departures, the coffee station, the breakfast to go, are little touches to offer you a comfortable stay.... More

UK
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 June 2013

Part 1 - the hotel. Very nice, very central, very helpful and friendly hotel staff and always someone around who could speak English. Price was reasonable and included free wifi in rooms, free coffee in lobby, bottled water and a buffet continental breakfast. Would easily recommend. Would stay again, although very unlikely to be in the city ever again. Part... More

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Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
4 June 2013

Dear Guest: Please, once again receive our sincere apologies because we didn't have on our storage the bottle of wine you requested. At the time we read your comment I personally searched your room number to have the chance of compensate somehow the insatisfactory moment you had at the restaurant, but unfortunaly you had done your check out. It’s a... More

San Francisco, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

We had to stop in Guayaquil due to plane problems and the airlines gave us vouchers for different hotels. We got Hotel Palace, and with a name like that, it seemed a bit dubious. Pleasantly surprised. We got in rather late and the guys at the front-desk diligently handled the deluge of tired travelers seeking a few hours refuge before... More

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Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
8 May 2013

Dear Guest, As a member of the marketing team, I personally love to read your comment. Sometimes is hard for an Independent hotel to compete with international franchises names, but we beleive that the important Job is the one we do inside the hotel serving our guests. Reading your comment makes us feel proud and satisfied. We are pleased to... More

Boynton Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here for our last night in Ecuador before flying back to the states. The room was large and very clean and the breakfast buffet was more than we expected. We don't eat meat and they were more than willing to make us omelets without ham. We didn't find much to do in downtown Guayaquil except for the malecon,... More

Was this review helpful? Yes 1
Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
8 May 2013

Dear Guest: Thank you very much for sharing with others your wise comments. We are glad to have served you , and appreciate your recommendation in this site. I will send your comment to the housekeeping and Food and Beverage departments for motivates them to keep on track!. Please come back soon to Guayaquil, Hotel Palace is your Home! Best... More

Boynton Beach, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

Modern, clean hotel with many ammenities, most comfortable to stay in. Unfortunately, downtown Guayaquil has become very seedy. The receptionist and staff warn about a great deal of petty crime, do not take Taxis unless they are hailed by the Hotel, be very careful to only walk in well lit streets and were there are crowds, so it makes this... More

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Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
8 May 2013

Dear Guest: Thank you very much for qualify the Hotel as Great! We appreciate the time you have taken to write your comment. We are looking forward for your next visit to the city. Hotel Palace is your Home in Guayaquil! Best Regards, Lorena de Bianchini More

Augusta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2013

Hotel Palace was a very nice hotel to stay in. Our rooms were very neat and clean as was expected. The location of Hotel Palace was centrally located, within walking distance to everything we needed, supermarkets, clothing stores and cabinas. The Hotel workers were very polite, professional and helpful. They really did all they could to make our visit safe... More

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Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
7 May 2013

Dear Guest: Your stay brought to this hotel a lot of joy!. We were delighted to meet you and share with you your visit in Guayaquil. Guest as friendly as you remain in our memories. My colleagues and I send you warm greetings and hope you come back soon!! Best Regards, Lorena de Bianchini More

San Francisco
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 April 2013

Because the flight I was on had an emergency landing, the airline put us up at this hotel. The customer service was excellent, the room well appointed, and the meals offered were great value. I would come back and stay here again.

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Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
7 May 2013

Dear Guest: We know that an airline emergency landing is a difficult moment for a passenger; far away from family, rescheduled activities, etc. For that reason we do our best effort to make the experience the less unconfortable possible. Reading your comments make us feel satisfied and happy, because you let us know that our job has a good reason.... More

Kelowna, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 of 5 stars Reviewed 26 April 2013

Very nice hotel in walking distance of lots of attractions. Our room was very nice and comfortable. Very friendly and helpful staff, they looked after our baggage for the day while we waited for our flight. Breakfast was amazing and plentiful, kept us going all day! I wold highly recommend this hotel.

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Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
6 May 2013

Dear Guest: Thank you very much for your wonderdul comment. We love to serve our guests and we hope to have you here at the hotel again. We are very happy to know that you enjoyed our rooms, locations and personalized service. Come back soon, Hotel Palace is your home in Guayaquil! Best Regards, Lorena More

Moab, UT
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 April 2013

Very nice downtown hotel. Not the greatest location, busy street, but close to the Malacon. Food was very good. The rooms were well appointed and very clean. The restaurant is small, but the food and service was great.

Was this review helpful? Yes
Lorena G, Director of Sales at Hotel Palace Guayaquil, responded to this review
6 May 2013

Dear Guest: We are very happy to read you comment, thank you for sharing it. We are glad to know that you enjoy our food and restaurant service. Thank you for appreciate the cleaness of our rooms. Please come back soon, Hotel Palace is your Home in Guayaquil!. Best Regards, Lorena de Bianchini More

 
 
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Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 45 hotels in Guayaquil
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 
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